| Certificate Modules | | |
| Apply safety and security practices | 13 | $68-$133 |
| Develop ideas for workplace innovation | 9 | $48-$93 |
| Handle merchandise display | 22 | $88-$198 |
| Interact with customers | 42 | $72-$258 |
| Maintain personal presentation | 13 | $68-$133 |
| Perform point of sale operations | 17 | $80-$165 |
| Perform retail office operation | 22 | $88-$198 |
| Perform routine housekeeping duties | 13 | $68-$133 |
| Perform stock control operations | 13 | $68-$133 |
| Provide specialty store assistance | 22 | $88-$198 |
| Sell products and services | 32 | $88-$248 |
| Working in the retail industry | 13 | $68-$133 |
| | | |
| Advanced Certificate Modules | | |
| Build relationships with customers | 22 | $88-$198 |
| Control and maintain stock | 32 | $88-$248 |
| Coordinate clock and watch products and | 22 | $88-$198 |
| Coordinate interaction with customers | 22 | $88-$198 |
| Coordinate jewellery products and services | 22 | $88-$198 |
| Co-ordinate merchandise display | 22 | $88-$198 |
| Coordinate retail office operations | 22 | $88-$198 |
| Coordinate sales performance | 22 | $88-$198 |
| Develop knowledge of department store operations | 22 | $88-$198 |
| Lead and manage work teams | 32 | $88-$248 |
| Maintain safety and security | 22 | $88-$198 |
| Monitor visual merchandising presentation | 22 | $88-$198 |
| Promote workplace innovation | 22 | $88-$198 |
| Provide marketing and promotion support | 22 | $88-$198 |
| Recruit & select personnel | 22 | $88-$198 |
| Supervise furniture retail operations | 17 | $80-$165 |
| Supervise petroleum retail operations | 22 | $88-$198 |
| Supervise housekeeping standards | 22 | $88-$198 |
| Train and assess staff | 22 | $88-$198 |
| | | |
| Diploma Modules | | |
| Acquire and retain online customers | 32 | $84-$148 |
| Administer human resource policies | 32 | $84-$148 |
| Apply relecant regulations to retail activities | 32 | $84-$148 |
| Buy merchandise | 42 | $80-$160 |
| Control inventory | 32 | $84-$148 |
| Develop a business plan | 32 | $84-$148 |
| Develop and implement an e-business strategy | 32 | $84-$148 |
| Develop strategies to maximise market share | 32 | $84-$148 |
| Forecast trends and initiate change | 32 | $84-$148 |
| Manage and improve supply chain strategies | 32 | $84-$148 |
| Manage and maintain store facilities | 32 | $84-$148 |
| Manage business information | 32 | $84-$148 |
| Manage marketing strategies | 32 | $84-$148 |
| Manage merchandising and store presentation | 42 | $80-$160 |
| Manage payroll function | 32 | $84-$148 |
| Manage promotional activities | 32 | $84-$148 |
| Manage quality customer service | 32 | $84-$148 |
| Manage sales and service delivery | 32 | $84-$148 |
| Manage specialist products and services | 32 | $84-$148 |
| Manage staff training function | 32 | $84-$148 |
| Manage the buying function | 32 | $84-$148 |
| Plan and manage store security | 32 | $84-$148 |
| Prepare and manage budgets and financial plans | 42 | $81-$160 |
| Profile the retail market | 32 | $84-$148 |
| Provide a safe working environment | 32 | $84-$148 |
| Set up a franchise business | 32 | $84-$148 |
