Basic Counselling Skills

This course will help participants to identify the qualities of an effective para-counsellor. Participants will be taught on the use of appropriate questioning, probing and problem-solving techniques to help individuals.

Who Should Attend

New entrants to counselling.

For course details, click here.

Course Outline

  • Enhance awareness of the counselling process
    • Describe a counselling model
    • List the key features of a counselling relationship
  • Apply some basic counselling skills
    • Support a colleague in distress
    • Enhance own work-relationships
    • Improve self-awareness and self-development
  • Practice Counselling Skills
    • Listening skills
    • Attending skills
    • Empathy skills
    • Paraphrasing skills
    • Questioning skills
      • Probing
      • Clarifying
      • Challenging
  • Putting it all together: the Counselling Process
    • Initial contact
    • Rapport building
    • Decision making
    • Implementation
    • Termination


Participants will be issued with a Certificate of Performance upon meeting 75% of the required course attendance.

Trainers' Profile

Mr Alan Yeo

Co-Editor, ‘Solution Focused Practice in Asia’ (Routledge, 2017) 
RegCLR, MMSAC, M.A., M.Ed.,
Singapore Registered Counsellor (SAC)
Master Clinical Member (SAC)
Registered Clinical Supervisor (SAC)
Master Solution-Focused Practitioner (International Alliance of Solution-Focused Teaching Institute)
Certified Solution Focused Therapist & Coach (Canadian Council of Professional Certification) 

He has a Master in Experimental Psychology and a Master of Education.  He has over 17 years’ experience as a therapist, and 27 years as a trainer and lecturer. He holds a Specialist Diploma in Counselling and Guidance, a Post Graduate Diploma in Solution Focused Brief Therapy and a Certificate in Eriksonian Psychotherapy and Hypnotherapy.

He is in private practice and works frequently with families, couples and individuals, as well as being a lecturer and clinical supervisor for several universities and graduate programs. He is a member of the Films Consultative Panel, appointed by MCI, and is also an appointed Family Life Ambassador by MSF.  He has been/is a counsellor for staff of Nanyang Technological University and Temasek Polytechnic.

Alan was the Editorial Consultant for LIME teen magazine, and is one of 20 local practitioners featured in “Lessons From Therapy’ (Toh H B, 2011).


Enquiries & Application

Submit on-line application via: (Please select Course Code: ZLD)

Temasek SkillsFuture Academy
Temasek Polytechnic
East Wing Block 1A, Level 3, Unit 81
21 Tampines Avenue 1
Singapore 529757

Opening Hours
8.30 am to 7.00 pm (Mon to Fri)
Closed on Sat, Sun & Public Holidays

Contact Details
6788 1212

Temasek Polytechnic reserves the right to alter the course, modify the scale of fee, amend any other information or cancel course with low enrolment.