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Course Overview

This subject will cover the practices to manage a shared services data centre. It includes shared services data centre management skillsets such as assessment of appropriateness of shared services, service level management, problem management, change management, business resumption provision and establishment of a management metrics system.



This subject aims to equip students with the knowledge and skills to apply the IT service management methodology in a shared data centre. It also aims to equip students with the knowledge and skills to operate and manage a shared services data centre.

Application/Entry Requirement

Applicants applying for modular units which are drawn from existing full diploma or post-diploma programmes will have the same minimum entry requirements as the full qualifications.


To find out the minimum entry requirements specific to this modular course, please click here.

What You'll Learn

The subject will be taught through workshop sessions. The workshops will be used to teach and enable students to apply industry-recognised IT frameworks and standards in a shared services data centre environment. E-learning resources will be used where appropriate to complement lessons. 


Modes of Assessment

Formative assessments will be conducted through the use of questions and answers during workshop sessions. The feedback given will help students to assess their understanding of the content delivered and to correct errors in their implementation. Students would be expected to act on the feedback and tutors will look out for evidence of improvements in the subsequent workshop sessions.


The summative assessment is based on 100% continuous assessment. The continuous assessment includes test and case study. Details are as follows:



Written test will be used to assess the students’ understanding of the theoretical concepts covered.

Case Study:

A case study will be used to assess the students’ practical knowledge in applying the IT services methodology. Students are also required to propose feasible solutions to design and implement IT service management processes in a shared services data centre. The students are required to justify their proposed solutions in their project presentation. 



Upon successful completion of the modular unit, students will be awarded a Statement of Result which can count towards the attainment of the Specialist Diploma in Cloud Data Centre Technology & Management.

Course Schedule

Intake Info Application Period Course Duration

Commencing 19 April 2021

Once a week, 7pm - 10pm (weekday) 

2 Nov 2020 - 11 Jan 2021

6 Months


Steps to follow in your application:


Step 1 - Enter NRIC/ Passport No.

Step 2 - Select UCH - Modular - Cloud Data Centre Technology & Management and course commencement date.

Step 3 - Enter personal, qualification, employment and sponsoring details (if applicable).

Step 4 - Select, rank your preference for the selected subject(s) and indicate the number of subject(s) you wish to take. Please note that the subject start date(s) denotes the semester start date.

Step 5 - Make declaration and submit online application.

Course Fees

Fee Type Total Fees (w GST)
SME-employed Singapore Citizens & Permanent Residents S$152.28
Singapore Citizens aged 40 & above

Singapore Citizens aged below 40

Singapore Permanent Residents  S$1,457.34
Others & Repeat Students S$1,457.34

SkillsFuture Credit Approved. For more details, please click here

With effect from 1 Jul 2020, the Workforce Training Scheme (WTS) will be replaced by Work Support Scheme (WSS), for more information, please visit:


Course Contact

  • 67881212
  • 8.30am – 6.00pm (Mon – Thu)

    8.30am – 5.30pm (Fri)

    Closed on Sat, Sun & Public Holidays

    Due to Safe Management Measures, our office is currently closed.

    Please call or email us your enquiry.

    Thank you for your patience and understanding.

  • Website: https://www.tp.edu.sg/tsa
  • Temasek SkillsFuture Academy
    Temasek Polytechnic
    East Wing Block 1A, 
    Level 3, Unit 81
    21 Tampines Ave 1
    Singapore 529757

  • Temasek Polytechnic reserves the right to alter the course, modify the scale of fee, amend any other information or cancel course with low enrolment.

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