1. Developing Resilience for Life
At the end of the programme, you will be able to:
- Learn the formula that allows you to take control of situations
- Identify 3 factors that influence our response
- Understand 4 factors that influence how we see things
- Learn the theory of differing perspectives
- Identify five ways to conquer the procrastination habit
2. The 12 Destructive Conflict Styles
At the end of the programme, you will be able to:
- Identify and describe the 12 Conflict Styles
- Describe the 3 ways to turn harsh start-ups from destructive to constructive
- Describe the 3 steps involved in dealing with criticism effectively
- Describe the 4 steps in effective conflict management
- Describe the 2 ways in which contempt can be destructive
- Define 'stonewalling', and describe why it is unhealthy
- Define 'One-leg Kicking' and describe 3 ways which we can deal with it
- Describe why 'Smiling Tiger, Hidden Dragon' is unhealthy and how we can deal with 'hidden dragons'
- Define 'Confession Approach' and explain why it is destructive
- Define John Gottman's 'Bids', and describe the 3 types of responses to 'Bids'
Mode of Assessment
Reflections, applications, sharing in social media and experiential activities, quizzes
Level
Basic
Certification
Participants will receive an electronic Certificate of Completion issued by Temasek Polytechnic upon completion of each MLC.
