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Course Overview

Dragons are mystical creatures that are often symbolized by the gigantic and powerful serpent or other reptiles or magical or spiritual qualities. The Chinese zodiac purports the people born in the year of the dragon are healthy, energetic, excitable, short tempered, and stubborn. They are also supposed to be the most eccentric of all.


In this program, we will unlock the mystery of the 'hidden dragon' inside us; our toxic conflict habits. We will attempt to identify the different toxins within us and understand their impact on conflict management.

Who Should Attend

Intermediate/Middle Management, Professionals

What You'll Learn

At the end of the programme, you will be able to:


  1. Identify the 11 types of toxic conflict habits
  2. Define the concept of 'face'
  3. Identify the 4 factors that affect 'face' concerns
  4. Describe the 3 different aspects to 'Ke Qi'
  5. Identify the 4 tips on Nurturing Genuine Shame
  6. Describe the 7 types of power that are common in relationships
  7. Identify the 6 differences between 'virtuous pride' and 'brazen arrogance'
  8. Describe the 4 tips on developing virtuous pride
  9. Identify the 6 differences between 'jealousy' and 'envy'
  10. Describe the 3 Tips on Fostering Healthy Self-Esteem
  11. Distinguish between aggressive and passive anger, and describe the symptoms associated with each of them
  12. Describe the 4 step-process in working through forgiveness
  13. Identify the 3 tips on calibrating and moderating our drives



Mode of Assessment


Reflections, applications, sharing in social media and experiential activities, quizzes










Participants will receive an electronic Certificate of Completion issued by Temasek Polytechnic upon completion of each MLC.

For more information on course fee / schedule, or to apply,


Find out what our graduates have to say about this course.

Lecturer/Trainer Profile

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Course Contact

If you have any enquiries, please contact us below or submit an enquiry form here
  • 67881212
  • Monday - Thursday: 8:30am - 6:00pm
    Friday: 8:30am - 5:30pm
    Closed during lunchtime, 12:00pm - 1:00pm
    and on weekends and public holidays.

  • https://www.tp.edu.sg/tsa
  • Temasek SkillsFuture Academy (TSA)

    Temasek Polytechnic

    East Wing, Block 1A, Level 3, Unit 109

    21 Tampines Avenue 1,

    Singapore 529757

  • Temasek Polytechnic reserves the right to alter the course, modify the scale of fee, amend any other information or cancel course with low enrolment.