At the end of this programme, you will become a better conflict manager by:
- Getting people to embrace a shared vision
- Becoming a role-model to practise the values you espouse
- Building a climate of trust
- Learning how to nurture relationships
- Learning how to recover from conflicts
- Developing skills to ensure that conflicts stay at problem-solving levels despite the differences in perceptions
- Knowing when to get help when conflicts become irresolvable and intractable
Mode of Assessment
Reflections, applications, sharing in social media, experiential activities, quizzes
Level
Advanced
Certification
Participants will receive an electronic Certificate of Completion issued by Temasek Polytechnic upon completion of each MLC.
