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Course Overview

This course aims to bridge and enhance your knowledge and skillsets to enable you to enter the field of Business Analytics. You will learn to apply business intelligence techniques to produce reports on business performance; apply data analytics techniques to mine structured and unstructured data; select and use appropriate business intelligence and data mining applications to support business objectives; and manage business analytics projects.

Entry Requirements

  • Singapore Citizens and Singapore Permanent Residents, aged 21 & above
  • At least a Polytechnic Diploma or ITE Technical Diploma/ Technical Engineer Diploma / Work-Learn Technical Diploma in a Business or Technology-related course, or equivalent.

Applicants who do not meet the entry requirements may be considered for admission to the course based on evidence of at least 5 years of relevant working experience or supporting evidence of competency readiness. Suitable applicants who are shortlisted may have to go through an interview and/or entrance test. The Polytechnic reserves the right to shortlist and admit applicants.

Who Should Attend

  • Singapore Citizens / PRs aged 21 and above
  • Individuals who are able to commit to the training programme on a full-time basis


In addition, the target trainees for SGUS programmes will exclude the following:

a) Graduated or graduating in Calendar Year (CY) 2019 / 2020 / 2021 from ITE, Polytechnics, Universities, and other educational institutions. This includes graduates from private universities as well as overseas institutions; and

b) Graduated from the educational institutions mentioned in (a) and completed or completing their National Service (NS) in CY 2019 / 2020 / 2021 and are entering the labour force.

Career Opportunities

Upon completion of the course, graduates can look forward to career opportunities in roles such as:

  • Analyst
  • Business Analytics Specialists
  • Business Intelligence Analysts
  • Data Analyst

What You'll Learn

Subject Name Subject Description

Specialist Diploma in Business Analytics

The aim of the part-time Specialist Diploma in Business Analytics is to bridge and enhance the knowledge and skillsets of participants to enable them to enter the field of Business Analytics.

Post-Diploma Certificate in Business Intelligence

  • Business Intelligence Fundamentals
  • Business Intelligence Project

Post-Diploma Certificate in Date Analytics

  • Data Analytics for Business Insights
  • Social Media Analytics

Robotic Process Automation for Beginners

This course aims to give participants a glimpse into the limitless possibilities of robotic process automation. Participants will also learn how to use RPA to automate repetitive, computerized administrative tasks.
  • Introduction to RPA: What is it?
  • Learn to develop a basic RPA script
  • Best practices for automation

Design Thinking in Action - The SEE Cycle

This course will help non-designers sift through the jargon and gain insight into the cyclical and highly iterative creative thinking process. Participants will be encouraged to adopt an open and expansive mindset that will embrace productive failure, risk-taking and deep inquiry.
  • Overview of Design Thinking
  • Introduction to The SEE Cycle
  • Beginning with The Right Mind-set
  • Presenting The Design Challenge
  • The Power Of Empathy
  • Identifying the Issue
  • Deconstruction and Reconstruction
  • Presentation and Critique
  • Generating New Ideas
  • Discovering the Impossible
  • Distilling the Best
  • Validating Viable Options
  • Presentation and Critique
  • Summary and Conclusion

Social Media Strategy

Learn different aspects of social media from content strategies to viral videos. Understand best practices for each social media and learn how to build relationship between brands and consumers.
  • Differentiate types of social media platforms for marketing
  • Develop a strategic social media plan
  • Create content for social media engagement
  • Apply best practices for publishing social media content
  • Evaluate social media campaigns

Data Science Essentials

This course covers the fundamental skills needed to kick-start a data science project by using an open-source programming language. It focuses on how to read, explore, manipulate data and present data using the right visualisations. There will be guided programming and participants will learn how to perform data exploration and analysis techniques to discover new knowledge from data to aid data-driven decisions in an intelligent and informed way.
  • Be able to use an open-source programming platform and its related packages to:
  • Understand your data
  • Manipulate your data into desired formats
  • Apply appropriate techniques to carry out Exploratory Data Analysis (EDA)
  • Use suitable visualizations to communicate your findings

Basic Business Analytics @ Work

This workshop is a quick jumpstart to do basic business analytics. Participants will get to understand of the importance of Analytics, to get hands-on experience to handle data, as well as to create interactive dashboards. This workshop will also show case the potential and possibilities of doing more with advance business analytics.
  • Introduction to Analytics
  • Business Analytics Life Cycle
  • Text Mining

Big Data & Analytics

This course covers the knowledge and skills needed to use and manage big data and to perform big data analytics using big data programming. Several concepts and techniques, like handling different data structures and analyzing them, will be introduced. There is guided programming and participants will learn to acquire, store and process data using big data architecture.
  • Introduction to Big Data & Analytics
  • Introduction to Big Data Architecture
  • Big Data Acquisition
  • Big Data processing and analysis
  • Big Data Case studies

Fundamentals of the Personal Data Protection Act

In today’s data-intensive economies, vast amounts of personal data are collected, used and processed. Organisations in Singapore are required to comply with the Personal Data Protection Act (PDPA) when they collect, use and disclose personal data. This course will equip participants with an overview and understanding of the key legal and regulatory requirements of the PDPA and help them support their organisation’s compliance with the PDPA.

Participants will be trained to identify key legislative and regulatory requirements under the PDPA including the 9 key obligations under the PDPA, the provisions relating to “Do Not Call”. The role of the Data Protection Officer will also be discussed, as well as learning how to manage data breaches through a case study.

Industry Project/Industry Attachment

This programme involves project-based learning, where you are required to be either attached to companies or work on real-life projects for companies or centres, related to your course of study. You are expected to undertake various activities discussed with and assigned by the supervisors or participating host organisations. The programme enables you to apply knowledge and skills acquired in the course of your study to address practical problems in the real workplace.

Course Schedule / Apply

Intake Info Application Period Course Duration

March 2022


6 months | Full day training

Lessons will be conducted online in synchronous/asynchronous or face-to-face mode

Register Interest

Registration may be closed earlier due to overwhelming response.



Application Procedures


Click on the Apply button above to submit your application online.


Steps to follow in your application:


Step 1 – Select “Individual” and click “Sign Up via SingPass”. Once you are registered, you will be directed back to the Sign Up page to login with your account details to access the Online Application Portal.

If you already have an account, select “Individual” and click “Sign In via SingPass” to login with your account details to access the Online Application Portal.


Step 2 – Refer to the User Manual here (also found on the Online Application Portal) & follow the instructions accordingly.


Note: Payment will not be required upon registration.

Course Fees

Fee Type Item Total Fees (w GST)
Singapore Citizens / PRs aged 21 and above S$500.00

SkillsFuture Credit Approved. For more details, please click here


Full Course fee before subsidy: S$15,547.10 


Please take note of the following requirements in order to be eligible for the subsidy:


1) Trainees must fulfil minimum attendance requirements and pass assessments to qualify for course fee subsidies. Trainees who are unable to meet these requirements may be asked to return the course fee subsidies that they have received.


2) The programme allows trainees to exit without penalty if they are successfully placed into a job or have secured a job on their own accord while undergoing training. However, trainees who exit the programme without a valid reason may be asked to return the course fee subsidy that they have received.

Contact Details

  • 67881212
  • 8.30am – 6.00pm (Mon – Thu)

    8.30am – 5.30pm (Fri)

    Closed on Sat, Sun & Public Holidays

    Due to Safe Management Measures, our office is currently closed.

    Please call or email us your enquiry.

    Thank you for your patience and understanding.

  • Website: https://www.tp.edu.sg/tsa
  • Temasek SkillsFuture Academy (TSA)
    Temasek Polytechnic
    East Wing, Block 1A, Level 3, Unit 81
    21 Tampines Ave 1
    Singapore 529757

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