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Course Overview

This 6-day course aims to equip you with the skills to create digital and product experiences that address the needs and interactions between a user and touchpoints in a way that brings them joy and delight. This involves the entire process of understanding the user, designing the digital product and integrating them to create meaningful customer experiences.

Who Should Attend

Participants who are Mid-Career professionals, Career-changers, MNCs, and Start-ups.

What You'll Learn

Mode of Delivery


  • Face-to-Face


Day 1 and Day 2

Human Centered Design

  •   Design Of Everyday Things
  •   Design Statement
  •   User Research
  •   Persona
  •   User Journey Map
  •   Making Sense Of Observations And Insights
  •   Prototyping And Testing


Day 3 and Day 4

Introduction to User Experience

  •   Designing For Spatial Experience
  •   Designing For Product Experience
  •   Designing For Digital Experience

User Experience Design Methods

  •   User Experience design workflow
  •   Usability Heuristics
  •   Strategy and Information Architecture
  •   Wire framing and testing


Day 5 and Day 6

User Interface Design Methods

  •   Tools, methods and techniques to optimize user experience
  •   Visual Element of User Interface Design

Designing for Digital Experience

  •   Digital Interface Design Practicum


  •   Oral Presentation





Participants who meet at least 75% of the required course attendance and attempt the assessment will be awarded the Certificate of Performance.

Course Schedule/Apply

Intake Info Application Closing Date Course Duration

15, 16, 22, 23, 27 and 28 December 2022

15 November 2022

6 days

9.00am to 5.30pm


Registration may be closed earlier due to overwhelming response.


For Corporate training, click here.


View the application guide here.


Submission of course application is not a confirmation of the seat or course commencement. We will inform applicant(s) of their course registration status 3 weeks before the scheduled course commencement date.

Course Fees

Fee Type Item Course Fees
(w GST) 
Full Course Fee S$1,070.00
Singapore Citizens aged 39 years and below S$321.00
Singapore Permanent Residents S$321.00
Singapore Citizens aged 40 years and above S$121.00
SG Citizens aged 40 & above / SME-sponsored SG Citizens & Permanent Residents S$121.00

SkillsFuture Credit Approved. For more details, please click here


With effect from 1 Jul 2020, the Workforce Training Scheme (WTS) will be replaced by the Work Support Scheme (WSS); for more information, please visit: 

Lecturer/Trainer Profile

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Course Contact

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