Unfortunately, we do not offer overnight holding for the time being as there are no available staff on duty at night to monitor your pet.
Admission time is only between 9.00 -9.30 am. Please be punctual as your pet may need a checkup in the morning first. Your pet will be discharged on the same day of the surgery, please call us to confirm the discharge time.
For all surgeries, we recommend pets to be fasted from 10.00 pm the previous night and no breakfast or water in the morning. It is also advisable to fast your pet for the next few hours post-surgery. This will make anaesthesia safer for your pet by reducing vomiting risk.
For the safety of all pets, clients and vet team members, all dogs brought into the clinic must be on a leash and all cats must be placed in a secured carrier. Pocket pets must be held in an appropriate carrier.
Unfortunately, we are unable to offer after-hours services at the moment. We recommend that you seek assistance from the 24-hour hospitals for after-hours care.
Unfortunately, we do not offer any payment plans at this time. We request that you pay for services provided at the time of your pet’s visit. Payment can be made by NETS or credit card.
As a learning enterprise designed for student training, this facility provides our students the opportunity to observe, learn and be more prepared to work in the industry. However, our licensed vet and vet technicians are always around to oversee them. As a teaching clinic, we strive for best practice to expose our students to the gold standards of the industry.
Appointments will benefit both clients and staff as that will allow us to be more efficient and reduce waiting time. Please do call us if you are running late for your appointment. Appointments will be held for 15 mins and the last appointment is 30 mins before the closing time.
Sterilization is a surgical procedure that prevents them from being able to reproduce. It is a one-time investment which has both health and behavioural benefits for your pets. If done early, some of these benefits include:
Canine rehabilitation adapts human physical therapy techniques to increase function and mobility of joints and muscles. These techniques can reduce pain and enhance recovery from injury, surgery, degenerative diseases, age-related diseases and obesity.
An overall assessment will be carried out by a certified canine rehabilitation therapist and this may include getting your pet to walk, trot and run down the corridors. Videos may be taken to assess their gait in order to pinpoint any potential issue. A thorough hands-on examination may be done, depending on how cooperative and comfortable your pet is. Treatment will be initiated and the type(s) of modality used will be dependent on what your pet requires most at the point of time.
We have to consider multiple factors because hydro-treadmill exercise may not be suitable for all patients. The rehabilitation program will be tailored to complement each individual patient’s needs and hence it may differ significantly from one dog to another dog.
It depends on the condition which the dog is suffering from and how the dog reacts to rehabilitation. Some may benefit fully from a monthly session but some may require weekly sessions for maintenance. We love to work closely with owners to come to a decision which will suit the owner and benefits the patient most.