Diploma in Hospitality & Tourism Management

2018 Planned Intake: 175 JAE 2018 Last Aggregate Score: 15

Live Your Dream with HTM: A World Of Possibilities

  • Bountiful local and overseas internship opportunities with leading brands and companies spanning across different sectors and multiple countries.
  • Opportunities to be involved in tourism industry events.
  • Established and longstanding partnerships with leading companies in the industry.  MOUs signed with leading brands in three core areas of tourism.
 To sustain Singapore’s competitiveness as a tourism destination, we will need a pipeline of talent with the right capabilities and passion to join the tourism sector. TP continues to be a valued partner in developing such talent and we look forward to them equipping future talent with industry-relevant skills and innovative qualities to meet the challenges of our dynamic tourism sector

— Ong Huey Hong, Director, Hotels & Sector Manpower Development, Singapore Tourism Board

 HTM has definitely provided a platform for me to adopt and develop both knowledge and skills. I feel prepared for the ever-changing industry’s trends. In addition to the traditional academic subjects, I enjoyed classes that helped me develop and hone my people-skills. There were also subjects with hands-on learning opportunities which I found to be invaluable for my pursuit to become a true industry professional.
— Patricia MaronillaSeva, Diploma in Hospitality & Tourism Management


What you will learn

  • Your Journey Begins Here

    Your Journey Begins Here

    In year 1, embark on your journey with subjects that will give you a good foundation in a competitive business environment.
  • Mastering the Art of Being Hospitable

    Mastering the Art of Being Hospitable

    In year 2, transform into a professionally groomed individual as you undertake hands-on service & culinary training at the Temasek Culinary Academy. You will also begin to focus on 3 core areas of the diploma: Hospitality & Lodging Management, Travel & Tourism, and Air Transportation.
  • Ready for the Hospitality & Tourism World

    Ready for the Hospitality & Tourism World

    You are now ready to begin on a 24-week internship program either locally or overseas. Before internship, be equipped with macroview of the industry, together with the operational and managerial aspects of the hospitality & tourism establishments.

Notable Features

  • The pioneer polytechnic diploma in hospitality & tourism management
  • The largest network of graduates
  • Specialised training at the Temasek Tourism Academy and Temasek Culinary Academy
  • Home to Pacific Asia Travel Association’s (PATA) Singapore student chapter

Career Prospects

HTM: A World Of Possibilities

Having been groomed for junior executive positions, you can choose to work in virtually any service sector. Many of our graduates find employment with hotels, resorts, serviced residences, airlines, tour operators, leisure attractions, national tourism organisations, as well as businesses dealing with food services, events management, and exhibitions and conventions.

Here’s what our alumnus, Ms Tan Sock Neng, Class of 2009 has to say:

 I had always been in awe of the hospitality business and knew that I would make a career for myself in this industry. So when the time came for me to select a course of study, the Hospitality &Tourism Management (HTM) diploma at Temasek Polytechnic (TP) was the obvious choice. I found my classes engaging and appreciated the wealth of knowledge and industry experience that my lecturers had to offer. It certainly prepared me well for my career in the hospitality business and I haven’t looked back since.

The highlight of my learning journey at TP culminated with the chance to complete my Overseas Student Internship Program with the Four Seasons Hotels and Resorts Group in the Maldives. The exotic destination was a rare opportunity in itself but being a part of a global premium branded hospitality company was a phenomenal game changer. I started out in a full time position as a housekeeping supervisor in Four Seasons Hotel Singapore upon graduation and gradually made my way up the ranks not just in the Singapore but also in Maui, Hawaii, Serengeti, Tanzania and now St. Louis, USA. It is now my 9th year with the company and I am the Director of Housekeeping.

I will forever be grateful for being a part of the HTM family. It has not only prepared me well for the industry, it opened my first door with the Four Seasons Hotel & Resort Group which allowed me to pursue a career beyond my dreams. I might not be where I am today had a chosen another educational path. 

Further Education

Being in Hospitality and Tourism Management (HTM), I have learnt essential skill sets like critical thinking, tourism industry specific skills and techniques to work effectively with people from diverse group settings.  

HTM fuelled my passion in tourism as I was given a wide range of exposure to many opportunities like hotel site visits, educational overseas trips and even exciting overseas internship programme with job opportunities available all around the world!

 It was important that besides learning about tourism we were given the opportunity to take on relevant business modules which allowed students to be versatile.  It gave us the opportunity to uncover strengths or interest that were previously undiscovered within us.   For me, I found my passion in marketing.  This got me thinking about possibilities of engaging in marketing within the realms of tourism development.

The holistic education I experienced offered me a new perspective on learning.  I formed my own unconventional take on “further education” that went beyond the classroom walls.  That motivated me to take a gap year and embarked on a working/leisure trip to New Zealand.  I gained real life experiences of topics I had previous learnt in the classrooms and that put me in good stead for my Bachelors in Business degree at Nanyang Business School, Nanyang Technological University.  

HTM certainly set the foundation for an enriching learning journey.  It opened doors and it opened up new possibilities and I am enjoying the journey.

Tan Yue Ting | Graduated with a Diploma in Hospitality & Tourism Management in 2016

Entry Requirements

To be eligible for consideration for admission, applicants must obtain 26 points or better for the net ELR2B2 aggregate score (i.e. English Language, 2 relevant subjects and best 2 other subjects, including CCA Bonus Points) and meet the minimum entry requirements of this course. CCA cannot be used to meet the minimum entry requirements.

Minimum Entry Requirements

English Language (EL1)* Grades 1-6
Mathematics (E or A) Grades 1-6
Any three other subjects, excluding CCA Grades 1-6

To be eligible for selection, you must also have sat for at least one of the following subjects: Art/Art & Design, Business Studies, Combined Humanities, Commerce, Commercial Studies, Economics, Geography, History, Higher Art, Higher Music, Introduction to Enterprise Development, Literature in English/ Chinese/Malay/Tamil, Media Studies (English Language), Media Studies (Chinese Language), Music, Principles of Accounts.

* Sijil Pelajaran Malaysia (SPM)/ Unified Examination Chinese (UEC) holders must have a
minimum of grade 6 for the relevant English Language subject (e.g. Bahasa Inggeris).

See also the minimum entry requirements for:

Course Structure

TP Core Subjects

Subject code Subject LevelCredit Units

In this subject, you will learn how to conduct research for relevant information and validate information sources. You will also learn to recognise and avoid plagiarism, and follow standard citation and referencing guidelines when presenting information. In the course of learning, you will be required to plan, prepare and present information appropriately in written and oral form. You will also be taught to consider the Message, Audience, Purpose and Strategy (MAPS) when writing and delivering oral presentations.


In this subject, you will be taught how to conduct effective meetings while applying team communication strategies and the skills for documenting meeting notes. You will be required to write clear emails, using the appropriate format, language, tone and style for an audience. You will also be taught to communicate appropriately in and for an organisation when using various platforms. In all aspects, the principles of applying Message, Audience, Purpose and Strategy (MAPS) will be covered.


In this subject, you will be taught how to use persuasive language in written documents. You will be required to use information to your advantage to verbally communicate and convince an audience about your idea, product or service. Skills such as persuasive vocabulary, language features, graphical illustrations, tone and style would also be covered. The Message, Audience, Purpose and Strategy (MAPS) will also be applied when engaging in verbal and written communication.


This subject presents you with a panoramic view of current local and global issues, which may have long term implications for Singapore. You will learn to apply critical thinking tools to examine current issues, support your views with relevant research and up-to-date data, articulate an informed opinion and mature as civic-minded individuals.


The Innovation & Entrepreneurship subject is designed for learners from all disciplines to embrace innovation in either their specialised fields or beyond. You will first learn the Design Thinking framework, where you will develop problem statements and ideate solutions. Next, you will discover the tools for prototyping and innovation, such as 3D printing and laser cutting, at TP’s Makerspace+ facility. Finally, you will acquire commercial awareness through the LEAN Startup framework of idea crystallisation, prototype building, customer testing and validation, refinement of business model canvas, and crowdfunding or crowdsourcing avenues.   


LEAP 1, 2 and 3 are three fundamental subjects that seek to cultivate in you, the attitude, skills and knowledge for the development of your leadership competencies. This character-based leadership programme enables you to develop your life-skills through establishing personal core values, which will become the foundation for your leadership credibility and influence.


LEAP 1, 2 and 3 are three fundamental subjects that seek to cultivate in you, the attitude, skills and knowledge for the development of your leadership competencies. This character-based leadership programme enables you to develop your life-skills through establishing personal core values, which will become the foundation for your leadership credibility and influence.


LEAP 1, 2 and 3 are three fundamental subjects that seek to cultivate in you, the attitude, skills and knowledge for the development of your leadership competencies. This character-based leadership programme enables you to develop your life-skills through establishing personal core values, which will become the foundation for your leadership credibility and influence.


This subject will help you develop both the physical and technical skills in your chosen sports or fitness activities. Through a structured curriculum that facilitates group participation, practice sessions and mini competitions, you will learn to build lifelong skills such as resilience, leadership, communication and teamwork. Physical activity sessions will be supplemented by health-related topics to provide you with a holistic approach to healthy living.


This Career Readiness programme comprises three core subjects – Personal Management, Career Preparation and Career Management. It seeks to help you understand your career interests, values, personality and skills for career success. It also equips you with the necessary skills for seeking and securing jobs, and to develop professional work ethics.


This Career Readiness programme comprises three core subjects – Personal Management, Career Preparation and Career Management. It seeks to help you understand your career interests, values, personality and skills for career success. It also equips you with the necessary skills for seeking and securing jobs, and to develop professional work ethics.


This Career Readiness programme comprises three core subjects – Personal Management, Career Preparation and Career Management. It seeks to help you understand your career interests, values, personality and skills for career success. It also equips you with the necessary skills for seeking and securing jobs, and to develop professional work ethics.


This subject provides essential skills and knowledge to prepare you for an overseas experience. You will examine the elements of culture and learn the key principles of cross-cultural communication. In addition, you will gain an appreciation and awareness of the political, economic, technological and social landscape to function effectively in a global environment.


This subject explores the concepts of identity, diversity and inclusion at the workplace. It examines the relationship between identity and diversity, the benefits and challenges of diversity and the strategies that promote inclusion and inspire collaboration in a diverse workplace. Examples of the elements of diversity covered in this subject include nationality, generation, ethnicity and gender.


Students will examine the meaning and responsibilities of being a Global Citizen, in order to contribute towards a more equitable and sustainable world.  In addition, students will learn how sustainable solutions can support community development, and, execute and critique a community action plan that addresses the needs of a specific community/cause.


This subject provides a platform for an understanding of culture and heritage through modes of expression. Students will be introduced to global and local cultures via everyday objects, places and human behaviour seen through time and space. Students will explore issues and challenges in culture and heritage sustainability in community, national and global contexts.


The subject introduces students to the concepts and process of self-directed learning in a chosen area of inquiry. The process focusses on four stages: planning, performing, monitoring and reflecting. Students get to plan their individual learning project, refine and execute the learning plan, as well as monitor and reflect on their learning progress and project. The learning will be captured and showcased through a curated portfolio. The self-directed learning project will broaden and/or deepen a student’s knowledge and skills.


This programme is designed to give you first-hand experience of the work environment. It provides an opportunity for learning through the application of the skills sets, techniques and classroom knowledge gained to real life situations. All students must undertake a project that is beneficial to the company where they are placed.


Diploma Subjects - Core Subjects

Subject code Subject LevelCredit Units

This subject provides you with an understanding of the core accounting principles underlying accounting practice; from the preparation of accounting entries to the financial statements of businesses. It also focuses on how various businesses report the results of their activities in the financial statements.


This subject covers the key management functions of planning, organising, leading and controlling. It addresses the impact of environmental factors that affect business and the relevance of corporate social responsibility in an organisation. It emphasises the roles, responsibilities and challenges faced by supervisors/managers in an organisation.


This subject covers fundamental computing and data analytics skills for businesses. A strong emphasis is placed in exposing students to office productivity tools which can aid in decision making as well as solving business problems through data manipulation, modelling and visualisation.


This subject introduces you to the fundamentals in food and beverage, which is essential knowledge in the catering business. You will learn about the various types of food, including the selection criteria for quality food and current food trends as well as the different types of alcoholic and non-alcoholic beverages. Essential knowledge on nutrition and correct hygiene practices are also covered.


The subject covers the fundamental principles of economics for understanding how individuals and firms make decisions. It will focus on the various aspects of the product market: demand and supply, elasticity, market competition, product differentiation. The subject includes an overview of macroeconomic indicators, the government’s macroeconomic objectives and policy tools.


This subject provides an overview of the multifaceted nature of the hospitality and tourism industry. You will gain an insight into how the key sectors are organised and structured and how they relate to each other as an industry. The concept of tourism demands and tourism consumer behaviour will be introduced. Lastly, you will explore trends, issues and challenges facing the industry.


This subject approaches the study of key tourist destinations worldwide through an understanding of basic geographical characteristics and how these determine tourism resources in a country. It also highlights how these resources distinguish destinations and influence travel, and how travel, in turn, shapes the development of the tourism resources. Through e-learning, you will learn the framework on which you build your knowledge of world travel, explore techniques to enhance learning and build your confidence to sell destinations.


This subject provides you with a working knowledge of the general principles of law that are important to business. Topics covered include contract, negligence, sale of goods, intellectual property and e-commerce.


The subject provides an overview of descriptive and inferential statistics. It includes data description, basic concepts of probability, correlation and regression, probability distributions, estimation and hypothesis testing. The subject also covers the use of computer software application to perform statistical computation for data analysis and interpretation.


This subject gives you first-hand experience in operating a range of F&B outlets in their respective service styles. In the process, you will learn the technical skills required to provide efficient and competent service, as well as, how to provide elegant and gracious service to guests. This will be carried out with a focus on the mastery of basic technical skills such as wine service, order-taking and table setting. Maximising guest satisfaction through effective communication, attention to detail, creative and critical thinking skills will also be taught. The value of leadership and teamwork in running a successful food and beverage enterprise will be emphasised.


The subject provides an introduction to hospitality and tourism marketing. It covers the basic marketing theories, concepts and strategies applied in the marketing of hospitality and tourism products.


This subject focuses on two areas, the soft skills aspects of business and customer service. The former illustrates the importance of appropriate dressing, dining etiquette, cross-cultural psychology and skills necessary to make the transition from student academic life to the work place. The latter (service excellence) grooms you to be practical philosophers of customer service. You will be challenged to look beyond the service norms to achieve a much higher level of desired service.


This subject focuses on the fundamentals of lodging operations. It concentrates on the systems and procedures required to operate a lodging establishment. You will gain a clear understanding of the importance of lodging systems and its effect on operations. The focus will be on the integration of the front desk with other operating departments such as housekeeping, reservations, concierge, food & beverage outlets, accounting, engineering and sales/marketing. You will be able to apply knowledge gained to explore new and innovative ways of improving existing lodging operations and management.


This subject will familiarise you with fundamental concepts on scheduled international air passenger transportation, and how the different components of this industry work together efficiently and effectively. Topics covered include an overview of the air transportation industry, airline marketing, airline operations and aircraft and route network.


This subject examines the processes involved in planning and developing a tourist destination. It provides you with the skills and knowledge necessary to plan, develop, and manage natural, cultural and financial resources in an environmentally responsible manner. It also focuses on the benefits and impacts associated with tourism development, as well as the strategies to enhance the benefits and counter the adverse effects of tourism development.


You will be introduced to a variety of theories, concepts, and strategies applied in the context of meetings, incentives, conventions and exhibitions (MICE). The subject equips you with an awareness of the diversity of meetings and their roles and contributions in enhancing tourism and destination development. It provides a broad understanding of the planning process for MICE activities and the different relationships between industry parties involved.


The subject provides an overview of the development of special interest tourism as a response to a more mature travelling public seeking a wide spectrum of experiences such as nature-based, cultural and heritage tourism. The factors responsible for the growth of special interest tourism, specific interest areas, strategies, policies, product development and marketing of this new and growing tourism sector will also be examined.


This subject focuses on the fundamentals of lodging operations and management. It concentrates on the roles of the customer, operator and service provider. You will have a clear understanding of the importance of lodging systems and its effect on operations. The subject also provides an overview of the delivery management system. Emphasis will be placed on the property management and preventive maintenance systems as well as the distribution channel. There will be opportunities for you to apply knowledge gained within the area by exploring new and innovative ways to improve existing lodging operations and management.


This subject provides an overview of revenue management as practised in lodgings as well as a review of the fundamental concepts of why, how and when to apply revenue management. Throughout the subject, you will have to integrate and apply your prior knowledge of other subjects to revenue management. You will then appreciate the role and importance of revenue management in the industry and its link to profitability. Case studies based on real-life scenarios will feature in the subject and enable you to practise the principles learnt in revenue management.


Diploma Subjects - Elective Subjects

Subject code Subject LevelCredit Units

The subject covers topics such as algebraic functions, limits, exponential functions, logarithm functions, and the various rules and techniques of differentiation and integration to solve problems in the business environment.


This subject provides you with basic culinary and catering knowledge and skills, and the opportunity to apply these through operating a commercial kitchen. You will learn the key aspects of kitchen operations which include professionalism, safety and sanitation, kitchen equipment operation, technical Western culinary skills and teamwork.


The subject looks at the reservation and ticketing of air products. You will be provided with an insight into how an itinerary is priced and tickets are issued. Hands-on learning is a feature of the subject as you will experience using a global distribution system programme such as the Amadeus Reservations System. Upon successful completion of the programme, you will be issued with a Certificate in Reservations and Ticketing that is recognised by the industry. The subject will also cover essential knowledge of the airline and travel industry.


This subject highlights how advancements in technology have shaped hospitality and tourism businesses. It also spots the trends in e-businesses and focuses on basic concepts such as e-customer relationship management and e-business planning and strategies.


The subject is designed to provide an overview of gaming operations. Key topics include the development of gaming, gaming trends, technology, the gaming organisational structure of hotels and resorts, government regulations, consumer behaviour, marketing strategies, economic impact, social and cultural concerns.


This subject is designed to provide an overview of how tourism will influence and impact upon culture and society. The key areas include heritage and culture as tourism products, the development of identity and place, cultural tourism, and the impact of societal trends on the tourism industry.


Graduation Requirements

Cumulative Grade Point Average min 1.0
TP Fundamentals Subjects 40 credit units
Diploma Subjects
- Core Subjects
- Elective Subjects

77 credit units
min 6 credit units
Total Credit Units Completed min 123 credit units


Contact Us

For general enquiries, please contact:

School of Business

  (65) 6788 2000
  (65) 6786 9530


Gevin Png
Course Manager

Gevin has been closely associated with the tourism industry after his graduation from the National University of Singapore with a Bachelor of Arts (Honours). His experience includes running an F&B outlet with friends and a six-year tenure with the Singapore Tourism Board (STB).

At STB, Gevin was exposed to four important facets of tourism, namely Product Development, Events Management, BTMICE and Destination Marketing. Gevin was part of the Thematic Development Division (which later became the Sightseeing and Cruise Division). He was the officer in-charge of the Merlion relocation and opening of the New Merlion Park at Fullerton and the Open Air Interpretative Centre (Singapore River). He was also a member of the Singapore River Schematic Design team.

Gevin had spent about three and a half years leading the STB Frankfurt team that was tasked to market and promote Singapore in Central, Southern and Eastern Europe. After his successful stint in Europe, Gevin led a business developement team in the BTMICE division.

Gevin enjoys interacting with people, loves music, traveling, reading biographies and history books, and is an avid sports fan. He also holds an MBA (Tourism Management), Dean’s List, from IE Business School, Madrid and has also successfully completed the ‘Executive Development Institute for Tourism’ course by the School of Travel Industry Management, University of Hawaii.

Tel: 6780 5817

Chew Kian Beng
Section Head

Kian Beng graduated from National University of Singapore with B.Sc. (Merit) in Computer Science and Information Systems. He worked in his field of studies for 10 years as technology consultant and project manager.
Fueled by passion in the tourism industry, he jumped at a chance to become an Accounts Director in an events company. This saw him working with various hotels in Asian region, travel agencies, team building organisations and entertainment companies. He had done many successful corporate events, including Retreats, Family Day, Team Building and Galas locally and overseas.

Prior to joining Temasek Polytechnic Business School, Kian Beng had taught in IIT School for 4 years as an adjunct lecturer. He was well-liked by students for being approachable and making lessons relevant to their experience. He finds the famous quote crucial in making lessons alive:

"I hear and I forget. I see and I remember. I do and I understand." - Confucius

Tel:6780 5682

Susan Goh
Section Head

Susan’s seemingly serious demeanour belies her fun, humourous and caring personality. She has been with Temasek Polytechnic well over 21 years whereby she has assumed both management as well as academic roles.  A graduate of the National University of Singapore, Institute of Education as well as the Marketing Institute of Singapore, Susan’s interest has always been facilitating enquiry and learning in youths and young adults and is deeply mindful of not compromising on this responsibility. Her industry experience covers the area of Events Management and Marketing in a travel company as well as in a luxury hotel. She has also taught English and English Literature in a secondary school prior to embarking on a quest for greener pastures. Needless to say, her quest had led her back to teaching where her first passion lies. It would seem like a cliché but connecting with and making a difference in the lives of young adults, is the sole driving force that makes her a happy person coming to work.  

Susan sees her role as a teacher very much in the same vein as Charles H. Spurgeon who believed that “a good character is the best tombstone. Those who loved you and were helped by you will remember you when forget-me-nots have withered. Carve your name on hearts, not on marble.” Susan has taken Spurgeon’s words literally and decided that she wanted to ensure that she carved her name on the hearts of her students. In 2014, she received her Graduate Diploma of Social Science in Professional Counselling (Outstanding Performance Award) and is now also a school-based counsellor.

Tel: 6780 5813

Evelyn Lim
Senior Lecturer
HSS Associate

With a Masters in Hospitality & Tourism Management from Nanyang Technological University and a Bachelor of Business Administration from National University of Singapore, Evelyn comes with a wealth of experience.

Evelyn has been involved in organising major events, meetings and exhibitions as well as trade / business missions overseas. In addition, her experience includes management & systems audit, public relations and human resource management.

Having been with TP since its inception in 1990 at the then-Grange Road campus, Evelyn has been involved in the growth and evolution of polytechnic education, particularly in the area of hospitality and tourism.

Tel: 6780 6240

Ivy Tan Poh Luan
Senior Lecturer

“Education’s purpose is to replace an empty mind with an open one” ~ Malcolm Forbes. With that in mind, Ivy joined TP in 2002 and has been engaging the students’ minds with her knowledge and experience.

Ivy has been in the travel industry for the last 10 years with experience ranging from wholesaling of tour products, planning incentive tours, sales & marketing to ticketing. She also had the opportunity to work in Shanghai, China in the hospitality industry for about 3 years.

Coupled with her Bachelor of Arts from National University of Singapore and her experiences, Ivy often ignites enthusiasm in her classes for whatever subject she taught. An avid shopper and traveller, she keeps herself relevant to her teaching career through her quest for continuous education.

Tel: 67805818

Lisa Chua
Senior Lecturer

Lisa graduated from the National University of Singapore (NUS) with a degree in Business Administration, majoring in Marketing. She has more than ten years’ experience working in the tourism industry, specializing in tourism planning and human resources. 

Before marking Temasek Polytechnic (TP) as a chapter in her life, Lisa was with the Singapore Tourism Board (STB). She had the opportunity to be exposed to various work in Corporate Planning, Human Resources, Education Services and Manpower Development. Her last portfolio in STB was to work with training providers and industry partners to enhance the capabilities of the tourism manpower in Singapore, by reviewing and recommending courses and seminars to close the gaps in the training landscape. Work in the Education Services Division entailed partnering education service providers and travelling around the region to market and promote Singapore as an Education Hub. Lisa was also involved in two transformation efforts in the STB while in the Human Resources Department, co-facilitating the visioning exercise and getting involved in experiential learning.

After teaching for ten years in TP, Lisa was attached to STB in its Dubai Regional Office for a month and London Regional Office for two months for a Strategic Industry Engagement where she was assigned research projects and was involved in the STB Tradeshows in the regions.   

Lisa has conducted workshops for tourism officials in STB, as well as overseas in Cambodia, Laos, Myanmar, Sri Lanka and Vietnam.  She has lived in Vietnam where she taught the undergraduates at the Hanoi University subjects such as Tourism Planning and Destination Marketing. 
Lisa also holds a Master of Science degree in Tourism Planning with the University of Surrey in the United Kingdom, a Diploma in Human Resource Development, and a Cambridge Certificate in English Language Teaching to Adults (CELTA) where learner-centred methodologies were taught. She had also completed the 2-week ‘Executive Development Institute for Tourism’ course by the School of Travel Industry Management, University of Hawaii at Manoa. 

Lisa volunteers as a docent with the National Gallery Singapore and in her free time, enjoys a good book and good food; and travelling, of course.

Tel: 6780 6377

Quah Siok Sim
Senior Lecturer

Siok Sim is clearly a sports woman. Used to play netball competitively, she now plays once a week besides her exercise classes and running routine.

As an executive committee member of the Association of Singapore Housekeepers, Siok Sim works closely with the industry on projects and collaboration. She graduated with a Bachelor of Science (Distinction) in Hotel Management from University of Surrey in UK.

Specialising in rooms division and a keen interest in Revenue Management, her enthusiasm and gregarious nature often rubs off on the students, making the lessons enlightening and educational.


Revi Nair
Senior Lecturer
HSS Associate

Revi has been working in the Hospitality industry since 1984 and has held various positions including duty manager, front office manager, director of rooms and director of operations. His work stint includes the Hyatt Regency in Houston, Chicago, London and Singapore. His job also took him to Toronto where, in a span of fourteen years, he worked for the Intercontinental, Four Seasons and the Marriott chain of hotels. Through his vast work experience Revi has become a pre-opening specialist and departmental trainer.

A graduate of the University of Houston, Revi is a member of the Hotel Sales and Marketing Association of America, Greater Toronto Area Rooms Division Association and the International Rooms Division Executives Association.

Revi looks intimidating but is actually a favourite amongst the students for his caring nature and humorous disposition. During his spare time, Revi not only swims, bowls and plays squash.  His personal motto is “Life is short, don’t make it shorter!”

Tel: 6780 6986

Tay Kay Hwee
Senior Lecturer

Kay Hwee spent some 15 years in the travel industry before joining the Temasek Polytechnic in 2004.

Her past experience in the travel industry included responsibilities such as Sales & Marketing, Product Development, Incentive Travel, Travel Franchise, Industry Training, Business Development for Travel Solutions and General Management. She was among a group of industry veterans who organised the first NATAS Travel Fair in 1987.

Kay Hwee was once the Country Manager for New Zealand Tourism Board in Thailand. She marketed New Zealand in Thailand and opened up new destinations such as Napier and Nelson to the market.

From 2005 to 2011, Kay Hwee taught international students at The Tourism Academy @ Sentosa, a satellite campus of Temasek Polytechnic.

As a lecturer, she sees her role as a facilitator who will generate curiosity for learning and help to develop learning competencies such as critical thinking, confidence, making judgment, and more among students. Growingly, she believes generating learning conversations in class is important in deepening knowledge and skills.

Tel: 6780 4112

Zhang Wei
Senior Lecturer

Hailing from China, Zhang Wei got her first degree from Nan Kai University in China specialising in Tourism Management. After working in travel agencies, hotels and tourism training and consultancy institutions, she did her postgraduate study and achieved Master of Business in Nanyang Technology University in Singapore.

Specialised in travel and tour operations and management as well as tourism planning, Zhang Wei has been very active in tourism research and consultancy. She has since published papers and articles in the subject matter. Being a lecturer at Temasek Polytechnic allows her to share her experiences with the students and this is what she had been dreaming of. 

Tel: 6780 5820

Adeline Goh

Following her graduation from Temasek Polytechnic’s Diploma in Tourism Management, Adeline went on to build a career spanning over two decades in the tourism industry which features stints two international airlines (Korean Air and Air New Zealand), two national tourist organisations (Korea Tourism Organization and Tourism New Zealand) and two travel agencies (Global Travel and GBC The New Zealand Travel Centre). She specialises in the area of sales, marketing, MICE/event management and product development in the local and regional context.

Adeline’s extensive work background included servicing travel agencies and corporate clients, running national advertising and promotional campaigns, executing new product launch programmes, developing marketing materials, producing product and sales training presentations, organising print, TV and social media programmes as well as conceptualising and managing travel and K-pop/K-culture related events.

In between her busy work schedule, Adeline obtained a Bachelor of Commerce (Marketing) from University of Adelaide. “Having prior work experience made studies more relatable and enjoyable”, she said. To Adeline, learning never stops and she sees overcoming failures as giant steps towards success. As Dr. Suess says, “The more you read, the more things you will know. The more you learn, the more places you’ll go”. With that, she aims to explain, demonstrate and inspire students to start a career within the hospitality and tourism industry.

Lastly, Adeline enjoys watching food and travel related programmes, reading and, of course, travelling.

Tel: 6780 5798

Angeline Chin

Angeline started out in the hospitality industry in 1991. Her decade long career in the business includes working with leading organisations such as The Shangri-La Singapore, The Mandarin Oriental Singapore  and YTL Hotels & Properties Sdn Bhd, holding various appointments in the sales and marketing divisions of these establishments.

Angeline graduated Best Overall Degree Student of her cohort from IMI University Centre in Luzern, Switzerland and earned a First Class Honours degree in Hotel and Tourism from Manchester Metropolitan University, UK.  She also holds a Higher Diploma in Hotel Management from Shatec Institutes, a Certificate in Food & Beverage Management from Ecole Hoteliere Lausanne, Switzerland and an Advance Diploma in Business Administration from Macquarie University, Sydney, Australia.  A believer in lifelong learning she has trained at the Disney Institute and Harvard Business School specifically in the area of Customer Service Excellence.

This mother of one has an eclectic range of interests that spans from performance driving to cooking and is a makeup fanatic to the core.

Tel: 6780 6984

Goh Siau Yin

Siau Yin joined the Diploma of Hospitality and Tourism team in October 2015. She has an abiding interest in the development of tourism across the spectrum of the industry in Asia and views her work at Temasek Polytechnic as vital in encouraging future generations to join the industry.

Siau Yin eked out a budding career in tourism with two stalwarts of the local tourism industry- Singapore Airlines and the Singapore Tourism Board. Her past work experience spanned the diverse areas of market research, revenue management and Meetings, Incentives, Conventions and Exhibitions (MICE). She hopes to continue expanding her repertoire in the future but is currently content with dividing her time between nurturing her “children” at school and her own child at home.

Tel: 6780 5402

Jeyasingam Shanthi

Shanthi graduated from the National University of Singapore with a Bachelor of Science degree but a passion for service! She thus worked at a local hotel before leaving Singapore to study at The Hague Hotel School in Holland, earning her PG Diploma in Hospitality Management.

From there she moved to London, England where she stayed for several years working with Forte Hotels. On her return to Singapore she joined a local hotel group and subsequently moved on to be part of the pre-opening team for the Four Seasons Singapore. Her background is in Rooms Division.
Shanthi then moved to the USA and joined the workforce there. Upon her return to Singapore she took time out to be with her kids as well as pursue a Masters in Tourism & Travel Management.

She re-joined the workforce with much enthusiasm and interest, hoping to share her industry experience with her students as well as experiences gained from living in different countries and wearing different hats. 

Shanthi enjoys travelling, music and the arts and always needs a good book for company!

She still enjoys studying and is on the quest for her next qualification.

Tel: 6780 6238

Mariah Binti Rahim

Mariah’s career in the hospitality industry started with The Westin Stamford and Westin Plaza. Her experience encompassed various roles in the Rooms Division; from a Telephone Operator to Duty Manager and Assistant Housekeeper.

Her career took a turn when she joined SHATEC as a Training Officer.  That marked the beginning of her passion in training and education.  After 3 years away from the hotel scene, she decided to return as a Training Manager in The Fullerton Hotel Singapore.  Believing that education is an effective tool in molding future hoteliers, she then decides to join Temasek Polytechnic.

Nowadays, she prefers a less hectic lifestyle and spends quiet evenings at home with her family.  Her philosophy in life is “it all starts from a dream, and from a dream it will become a reality”.

Tel:6780 6985

Samantha Chern

Samantha has more than 10 years’ experience in the Hospitality, Meetings, Incentives, Conferences & Exhibitions (MICE) and Education sectors. She started her career in the Hotel industry working in the rooms division before moving into the MICE sector. During her stint as Account Manager in the MICE sector, she was involved in conceptualising and managing Corporate Incentive Programmes, Meetings and Conferences for MNCs as well as Professional Associations. Besides these, she was also involved in managing cruise ships’ shore excursion programmes and conducting training for cruise embarkation programmes.

Since joining the Education sector, Samantha finds great joy and fulfilment in engaging and sharing her knowledge and experiences with students.

Samantha obtained a Masters in International Business (University of Sydney, Australia) and a Bachelor of Hotel Management (Griffith University, Australia). For leisure, she enjoys listening to music, reading, cycling and traveling.

Tel: 6780 5826

Selene Goh

A former student from TP's Diploma in Tourism Management and a graduate of Curtin University of Technology (Marketing and Management), Selene has been in the tourism business for 8 years with the latest appointment at the Singapore Tourism Board. Before joining the Board, she spent a good part of her career with an international tour operator in the areas of travel operations and marketing. She took on a spectrum of responsibilities including the development of a new brand in Asia Pacific. Selene held fond memories of TP and is glad to have the opportunity to mould young minds and impact lives, just as her lecturers did when she was a student. On the personal front, Selene enjoys writing, travelling and photography.

Tel: 6780 5877