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Diploma in Leisure & Events Management

The Diploma in Leisure & Events Management has been merged into the Diploma in Hospitality & Tourism Management and will be offered as a new option in MICE & Events Management from AY2019.


 Infinite Opportunities with TP LEM

  • Dual focus in Leisure and Events Management
  • Cultivate a service oriented mind-set to engage and sustain businesses
  • Collaborate with companies to conceptualise and implement events
 The outlook for the tourism industry continues to be challenging and competitive. As such, the dual focus of the Diploma in Leisure & Events Management (LEM) is increasingly important and relevant to ensure that our LEM graduates are ready to contribute towards making Singapore an exciting and vibrant destination, poised for future growth. With the emphasis on MICE and experiential learning, they will be able to take on the impending challenges and excel in the industry,for now and for years to come.
—  Lim Suat Jien
     General Manager
     One Faber Group

 

 I feel that LEM has taught me to be more outgoing and socialise more with others. We are taught to be open with others and I feel that these lessons are also a life skill. It was exciting and interesting to learn about how people of different races live their lives and how they view certain things during my overseas study trip in Australia. I also learnt that I had so much more to learn from the other tourism industries which LEM has given me the opportunity for.
—  Damien Tay
     Senior Student

 

What you will learn

  • General Business Management Skills

    General Business Management Skills

    The Freshman year curriculum is oriented towards a fundamental understanding of the business environment and acquiring basic business skills and concepts.
  • Broad Spectrum of Leisure Management Skills

    Broad Spectrum of Leisure & Events Management Skills

    Students will learn the fundamentals of the leisure and events management industry and be exposed to generic service skills such as service methodology and business etiquette. They will also be introduced to key pillars of the Leisure and Events Management industry such as Attractions, Festivals and Events Management, Meetings, Incentives, Conventions & Exhibitions (MICE) industry and Sports & Arts Business.
  • Focus on Key Sectors of the Leisure Industry

    Focus on Key Sectors of the Leisure Industry

    Apart from in-depth industry training either locally or overseas through the Student Internship Programme, students will be exposed to the other key components of the leisure industry such as Spa & Wellness Management, Cruise Business and Club Management. These trainings will be supplemented by site visits, industry guest lectures, overseas study trips and various experiential activities.

Notable Features

  • A course that provides specialisations in Events Management, Spa & Wellness, Cruise, Attractions, Clubs, MICE, Sports & Arts business, turning fun into a serious business for you!
  • Enjoy experiential learning – from industry projects, guest speakers to field trips and overseas exposure for events and internship.
  • A first of its kind, this diploma offers a dual focus in Leisure and Events.

Career Prospects

As a graduate, you will have the opportunity to assume an executive position in various sectors of our core focus and specialisation. Some of the career options include:

  • Attractions & Theme Parks executive
  • Club Management executive
  • Cruise Management executive
  • Leisure Management & Programming executive 
  • Meetings & Events Project executive 
  • National Tourism Organisation executive 
  • Spa Management executive
  • Sports and/or Arts marketing & operations executive

 

Our Alumnus:

Jasmine started her internship at Resorts World Sentosa during its inception and was one of the pioneers who was involved in the pre-opening. Upon her graduation in 2010, she was offered a full time position. During her stint with RWS, she was given the opportunity to be a management trainee and was exposed to the various departments such as tours & events, VIP reception, festivals & events, D & D and the various attractions.

The wealth of knowledge and exposure truly served her well and she was subsequently being offered a managerial position at Suntec Convention Centre as an experience manager till now.

Jasmine Kua
Class of 2007
Diploma in Leisure & Resorts Management

Further Education

There are many pathways you can choose upon graduation. While many of our graduates join the workforce or start his/her own business upon graduation, others move on to pursue their further studies, either locally or overseas. Many of our alumni have done us proud in local universities such as NUS, NTU and SMU. In terms of overseas universities, we have also seen our students shine from universities in Australia, Britain, America as well as Canada.

To know more about the degree you can pursue and the advanced standing granted by the various universities, please click this link to access diploma to degree for guidance.

Benjamin Chia Wei Yong graduated in 2016 & went on to pursue a degree in Festivals & Events Management from Edinburgh Napier University. He is currently assisting to run an event planner company – The MasterPlan as a Project Manager. Benjamin is aspiring to get a Master Degree and to be a co-owner of an event company.

 

Manuela Forster graduated in 2009 & embarked to pursue a degree in Hospitality & Tourism management with a major in Events management from the University of Queensland, Australia. She joined Regent Singapore Catering division and is currently a Catering Sales Manager. She aspires to work in Four Seasons properties overseas to gain different exposure in the near future.

Entry Requirements

To be eligible for consideration for admission, applicants must obtain 26 points or better for the net ELR2B2 aggregate score (i.e. English Language, 2 relevant subjects and best 2 other subjects, including CCA Bonus Points) and meet the minimum entry requirements of this course. CCA cannot be used to meet the minimum entry requirements.

Minimum Entry Requirements

English Language (EL1)* Grades 1-6
Mathematics (E or A) Grades 1-6
Any three other subjects, excluding CCA Grades 1-6

To be eligible for selection, you must also have sat for at least one of the following subjects: Art/Art & Design, Business Studies, Combined Humanities, Commerce, Commercial Studies, Economics, Geography, History, Higher Art, Higher Music, Introduction to Enterprise Development, Literature in English/ Chinese/Malay/Tamil, Media Studies (English/Chinese Language), Music, Principles of Accounts.

See also the minimum entry requirements for:

Course Structure

TP Fundamentals (TPFun) Subjects

Subject code Subject LevelCredit Units
BCS1011

In this subject, you will learn how to conduct research for relevant information and validate information sources. You will also learn to recognise and avoid plagiarism, and follow standard citation and referencing guidelines when presenting information. In the course of learning, you will be required to plan, prepare and present information appropriately in written and oral form.

12
BCS1012

In this subject, you will be taught how to conduct effective meetings while applying team communication strategies and the skills for documenting meeting notes. You will be required to write clear emails, using the appropriate format, language, tone and style for an audience. You will also be taught to communicate appropriately in and for an organisation when using various platforms.

12
BCS1013

In this subject, you will be taught how to use persuasive language in written documents. You will be required to use information to your advantage to verbally communicate and convince an audience about your idea, product or service. Skills such as persuasive vocabulary, language features, graphical illustrations, tone and style would also be covered.

12
GCC1001

This subject presents you with a panoramic view of current local and global issues, which may have long term implications for Singapore. You will learn to apply critical thinking tools to examine current issues, support your views with relevant research and up-to-date data, articulate an informed opinion and mature as civicminded individuals.

12
BIN1001

This subject is designed for learners from all disciplines to embrace innovation in either their specialised field or beyond.  You will first be introduced to the Design Thinking framework and learn how to develop problem statements and ideate solutions.  Next, you will discover the tools for prototyping and innovation, such as 3D printing and laser cutting at TP’s Makerspace+ facility.   

12
LEA1011

LEAP 1, 2 and 3 are three fundamental subjects that seek to cultivate in you, the attitude, skills and knowledge for the development of your leadership competencies.  This character-based leadership programme enables you to develop your life-skills through establishing personal core values, which will become the foundation for your leadership credibility and influence.

11
LEA1012

LEAP 1, 2 and 3 are three fundamental subjects that seek to cultivate in you, the attitude, skills and knowledge for the development of your leadership competencies.  This character-based leadership programme enables you to develop your life-skills through establishing personal core values, which will become the foundation for your leadership credibility and influence.

11
LEA1013

LEAP 1, 2 and 3 are three fundamental subjects that seek to cultivate in you, the attitude, skills and knowledge for the development of your leadership competencies.  This character-based leadership programme enables you to develop your life-skills through establishing personal core values, which will become the foundation for your leadership credibility and influence.

11
LSW1002

This subject will help you develop both the physical and technical skills in your chosen sports or fitness activities. Through a structured curriculum that facilitates group participation, practice sessions and mini competitions, you will learn to build lifelong skills such as resilience, leadership, communication and teamwork. Physical activity sessions will be supplemented by health-related topics to provide you with a holistic approach to healthy living.

12
MCR1001

This Career Readiness programme comprises three core subjects – Personal Management, Career Preparation and Career Management. It seeks to help you understand your career interests, values, personality and skills for career success. It also equips you with the necessary skills for seeking and securing jobs, and to develop professional work ethics.

11
MCR1002

This Career Readiness programme comprises three core subjects – Personal Management, Career Preparation and Career Management. It seeks to help you understand your career interests, values, personality and skills for career success. It also equips you with the necessary skills for seeking and securing jobs, and to develop professional work ethics.

11
MCR1003

This Career Readiness programme comprises three core subjects – Personal Management, Career Preparation and Career Management.  It seeks to help you understand your career interests, values, personality and skills for career success.  It also equips you with the necessary skills for seeking and securing jobs, and to develop professional work ethics.

11
BGS1002

This subject provides essential skills and knowledge to prepare you for an overseas experience. You will examine the elements of culture and learn the key principles of cross-cultural communication. In addition, you will gain an appreciation and awareness of the political, economic, technological and social landscape to function effectively in a global environment.

13
BGS1003

You will examine your own identity, study different forms of diversity and apply strategies to inspire positive collaboration in a diverse workplace. Through a residential stay, you will have the opportunity to experience living and working with peers from different backgrounds.

13
BGS1004

This subject highlights the inter-connectedness of the world today, bringing about what it means to be a Global Citizen. You will gain an awareness of the impacts of globalisation and the concepts of social responsibility and sustainable community development. This subject also challenges you to be actively engaged in a social or environmental project.

13
BGS1005

Whether telling stories, building monuments or celebrating rites of passage, expressions of culture are at the core of cultural diversity. In this subject, everyday objects, artistic creations and popular culture are explored as ways of understanding the values and beliefs of a society. By taking this subject, you will benefit by acquiring a greater understanding and appreciation of the complexities surrounding our cultural assets.

13
TGL1001

This is a subject where you will be free to pursue an area of interest through a self-directed approach, guided by staff. You will be expected to demonstrate a sense of curiosity for learning, initiate an opportunity to acquire knowledge and skills, and reflect on your learning journey throughout the subject.

13
BSI3035

This subject is designed to supplement your education through first-hand experience of the work environment. It allows you to integrate the knowledge and skills you have learnt over the course of your study and apply them to actual situations in the industry.

316

* Students must choose to take either one of these three subjects OR Guided Learning (TGL1001).

Core Subjects

Subject code Subject LevelCredit Units
BAF1010

This subject provides you with an understanding of the core accounting principles underlying accounting practice; from the preparation of accounting entries to the financial statements of businesses. It also focuses on how various businesses report the results of their activities in the financial statements.

14
BBS1001

This subject covers the key management functions of planning, organising, leading and controlling. The subject addresses the impact of environmental factors that affect business, the relevance of corporate social responsibility and business ethics, and international management in an organisation. It emphasises the roles, responsibilities and challenges faced by supervisors/ manages in an organisation.

14
BBT1010

This subject covers fundamental computing and data analytics skills for businesses. A strong emphasis is placed in exposing students to office productivity tools which can aid in decision making as well as solving business problems through data manipulation, modelling and visualisation.

14
BCC1002

This subject introduces you to the fundamentals in food and beverage, which is essential knowledge in the catering business. You will learn about the various types of food, including the selection criteria for quality food and current food trends as well as the different types of alcoholic and non-alcoholic beverages. Essential knowledge on nutrition and correct hygiene practices are also covered.

14
BEC1007

The subject covers the fundamental principles of economics for understanding how individuals and firms make decisions. It will focus on the various aspects of the product market: demand and supply, elasticity, market competition, product differentiation. The subject includes an overview of macroeconomic indicators, the government’s macroeconomic objectives and policy tools.

14
BHT1010

This subject provides an overview of the multifaceted nature of the hospitality and tourism industry. You will gain an insight into how the key sectors are organised and structured and how they relate to each other as an industry. The concept of tourism demands and tourism consumer behaviour will be introduced. Lastly, you will explore trends, issues and challenges facing the industry.

14
BLM1007

This subject provides you with a working knowledge of the general principles of law that are important to business. Topics covered include contract, negligence, sale of goods, intellectual property and e-commerce.

14
BLO1001

The subject provides an overview of descriptive and inferential statistics. It includes data description, basic concepts of probability, correlation and regression, probability distributions, estimation and hypothesis testing. The subject also covers the use of computer software application to perform statistical computation for data analysis and interpretation.

14
BHT2009

This subject gives you first-hand experience in operating a range of F&B outlets in their respective service styles. In the process, you will learn the technical skills required to provide efficient and competent service, as well as, how to provide elegant and gracious service to guests. This will be carried out with a focus on the mastery of basic technical skills such as wine service, order-taking and table setting. Maximising guest satisfaction through effective communication, attention to detail, creative and critical thinking skills will also be taught. The value of leadership and teamwork in running a successful food and beverage enterprise will be emphasised.

24
BHT2014

This subject covers basic theories, concepts, and strategies applied in the marketing of hospitality and tourism products. Special attention will be given to marketing management issues surrounding the intangible nature of these products with key emphasis being placed on the importance of the service element.

24
BHT2022

This subject focuses on two areas, the soft skills aspects of business and customer service. The former illustrates the importance of appropriate dressing, dining etiquette, cross-cultural psychology and skills necessary to make the transition from student academic life to the work place. The latter (service excellence) grooms you to be practical philosophers of customer service. You will be challenged to look beyond the service norms to achieve a much higher level of desired service.

23
BLR2002

Forming the backbone of this subject is the study of the various types of visitor attractions, both manmade and natural, their unique characteristics, corresponding management and operational concerns. The linkages between attractions and their importance to the tourism industry will also be discussed. Case studies of the various types of attractions around the world will be used as platforms for discussing the various management issues facing the attractions industry.

24
BLR2007

This subject provides you with opportunities to learn a variety of sponsorship and marketing strategies applied in the event sector through the use of case studies. You will be exposed to the theories and concepts applied in sponsorship and marketing, which form a vital component of contemporary event management. This module also aims to develop your presentation, planning and business skills that are critical to securing successful partnerships and collaborations.

24
BLR2008

This subject provides you with an understanding and overview of revenue management as practised in the leisure industry. It covers areas such as convention centres, golf clubs, cruises, spas and theme parks, with basic concepts such as demand forecasting and yield management, as well as strategies and tactics used by the leisure industry with regard to revenue management.

24
BHT3008

You will be introduced to a variety of theories, concepts, and strategies applied in the context of meetings, incentives, conventions and exhibitions (MICE). The subject equips you with an awareness of the diversity of meetings and their roles and contributions in enhancing tourism and destination development. It provides a broad understanding of the planning process for MICE activities and the different relationships between industry parties involved.

34
BLR3001

This subject covers the scope and the operational aspects of events in the context of the leisure industry. To achieve this, you will be introduced to knowledge in the planning, development, programming and production of medium and large scale events. Key topics such as event types, importance of events for the leisure and tourism sectors, marketing, human resource management, budgeting and staging will be examined.

34
BLR3004

This subject covers the study of different types of clubs including city, country, and other recreational and social clubs. It focuses on the administration and management of club operations in the areas of lodging, food and beverage, service excellence and quality issues, financial management, marketing, events planning, recreation, sport and fitness facilities management. This subject emphasises the development of technical and conceptual skills for successful club management.

34
BLR3011

This subject covers a variety of theories, concepts and strategies applied in the context of cruise business management. The key areas include the historical development and growth of the modern cruise industry, maritime issues, cruise facilities, cruise operations and management with an emphasis on cruise destinations, itinerary planning, and the sales and marketing aspects of the cruise business.

34
BLR3012

This subject provides a comprehensive overview of the operations and management of spa and wellness businesses. It will examine the different types of spa and wellness organisations and proceed to focus on key areas in treatments and protocols, safety and hygiene practices, branding and facilities design, planning and management, marketing, human resource management and retailing. The dynamics of the spa and wellness industry as well as major issues and trends will be discussed.

34
BLR3010

This subject introduces you to the scope of sports and arts business concepts and their application in the context of the leisure industry. You will be equipped with perspectives on the role of sports and arts as key sectors of the leisure industry. You will be introduced to sports broadcasting and sport media relations, and perspectives will be shared on the bidding for major events, and also from a grassroots perspective of organising recreational sports programs. You will also learn about the strategic stakeholders in the arts, and applying business concepts to the field of arts.

33

Diploma Subjects - Elective Subjects

Subject code Subject LevelCredit Units
BLO1002

The subject covers topics such as algebraic functions, limits, exponential functions, logarithm functions, and the various rules and techniques of differentiation and integration to solve problems in the business environment.

14
BHT2004

This subject provides you with basic culinary and catering knowledge and skills, and the opportunity to apply these through operating a commercial kitchen. You will learn the key aspects of kitchen operations which include professionalism, safety and sanitation, kitchen equipment operation, technical Western culinary skills and teamwork.

24
BHT2015

The subject looks at the reservation and ticketing of air products. You will be provided with an insight into how an itinerary is priced and tickets are issued. Hands-on learning is a feature of the subject as you will experience using a global distribution system programme such as the Amadeus Reservations System. Upon successful completion of the programme, you will be issued with a Certificate in Reservations and Ticketing that is recognised by the industry. The subject will also cover essential knowledge of the airline and travel industry.

23
BHT2024

This subject highlights how advancements in technology have shaped hospitality and tourism businesses. It also spots the trends in e-businesses and focuses on basic concepts such as e-customer relationship management and e-business planning and strategies.

34
BLR2004

The subject is designed to provide an overview of gaming operations. Key topics include the development of gaming, gaming trends, technology, the gaming organisational structure of hotels and resorts, government regulations, consumer behaviour, marketing strategies, economic impact, social and cultural concerns.

23
BLR2005

This subject is designed to provide an overview of how tourism will influence and impact upon culture and society. The key areas include heritage and culture as tourism products, the development of identity and place, cultural tourism, and the impact of societal trends on the tourism industry.

23

Graduation Requirements

Cumulative Grade Point Average min 1.0
TP Fundamentals Subjects 40 credit units
Diploma Subjects
- Core Subjects
- Elective Subjects

78 credit units
min 6 credit units
Total Credit Units Completed min 124 credit units

BYOD

Contact Us

For general enquiries, please contact:

School of Business

  (65) 6788 2000
  (65) 6786 9530
  bushotline@tp.edu.sg

Staff

Grace Chia Bee Leng
Course Manager

A graduate from the pioneer batch of Diploma in Tourism Management at TP, Grace was also the gold medallist for outstanding student of the year.

Before furthering her education in Nanyang Technological University where she graduated with Honours in Marketing, she was working in the travel industry. Her experience ranges from planning and organising incentive and educational tours, sales & marketing to tour operations.

Thereafter, she joined the hospitality and food & beverage industry. She has since spearheaded large events such as the annual World Gourmet Summit in collaboration with the Singapore Tourism Board. This award-winning event saw her collaborating with international chefs and winemakers, sourcing for sponsorships and conceptualizing marketing strategies and workflow plans to ensure the smooth running of the national event.

Passionate about serving the community, Grace and her friend set up Project Happy Feet – an organisation that improves the lives of under-privileged children and youths in developing countries by supporting programmes and initiatives that empower children and youths through training and education.

Grace also has a Masters in Business Administration with the University of Strathclyde, Glasgow.


Tel:6780 5872
Email: gracec@tp.edu.sg


Maggie Seow
Section Head

Maggie joined the Spa sector when it started to grow in the late 1990s in Singapore. She was with St. Gregory Spas where she was involved in all facets of product development and operations. She then ventured to develop the spa and fitness club industry in China. She has robust experiences in developing spa concepts and setting up the facilities. Some of the booming Chinese cities she had worked in include Dalian, Shanghai and Chongqing under the banner of properties such as Hilton and JW Marriott.

Maggie joined TP as a lecturer in 2007 and was appointed Section Head in 2010. She plays an instrumental role in developing the curriculum of the core subject, Spa and Wellness Management for the Diploma.

Maggie is effectively bilingual and has a strong appreciation of the Chinese history and culture. She was a freelance translator for public relations firms and she enjoys reading Chinese history books during her free time.

She graduated from National University of Singapore (NUS) with a Bachelor of Business Administration, majoring in Marketing.

Tel: 6780 5062
Email: magseow@tp.edu.sg


Benjamin Cassim
Section Head

In the course of his 20 year career, Ben has held senior positions in both local and multi-national corporations, working in areas such as conference/corporate events management, destination management, marketing solutions management and business consultancy.

The last 12 years of Benjamin’s corporate experiences involved helping companies manage their marketing activities particularly in corporate events such as product launches, conferences, seminars, exhibitions and incentive trips. His clients include Microsoft, Hewlett-Packard, CA, Singapore Airlines, Toshiba, Epson Singapore; as well as government organisations like IDA Singapore, Lee Kuan Yew School of Public Policy (NUS) and the Ministry of Education. Ben obtained a Masters in International Hotel and Tourism Management (University of Queensland) and a Bachelor of Business Administration (National University of Singapore).

Ben enjoys listening to music, reading, watching the sports channels, and the occasional rounds of golf.

Tel: 6780 4113
Email: benjamin@tp.edu.sg


Sheila Sim Poh Suan
Section Head

Sheila graduated with a Bachelor of Arts from the National University of Singapore, and a Graduate Diploma in Personnel Management from the Singapore Institute of Management.

Her career spans several sectors in the tourism and leisure industries, ranging from developing and marketing outbound tours, managing frontline sales, organising club membership activities and benefits in the area of travel, recreation and entertainment and event organisation. She has a particular passion for events management, and was involved in the strategic planning and development of the international sports events landscape in Singapore in her role as Assistant Director at the Singapore Sports Council (now Sports Singapore). She was also the Event Director of the Standard Chartered Singapore Marathon, and supported two editions of the Formula 1 Singapore Grand Prix as well as the 2015 Southeast Asian Games.

Sheila is an avid believer of the benefits of sports and the arts. Her student days were often spent on the netball court and at band practice. She continues to participate in sports and sings in a choir during her leisure time.

Tel: 6780 6781
Email: ssheila@tp.edu.sg


Michael Yeo
Senior Lecturer

Michael graduated with a Master in Business Administration (University of Southern Australia), a Bachelor in Hospitality & Tourism (RMIT), a Higher Diploma in Hotel Management (SHATEC) and a Diploma in Business English (ICS).

His 17 years of experience spanned across the Hotel, Theme Park and Cruise Industry. His management experiences included areas such as sales, marketing, guest relation, translation & interpretation (English/ Chinese/ Japanese) and programming.

Michael was the Assistant General Manager at Star Cruises with regional experiences in the China, Japan, Taiwan & Hong Kong market before settling down for the Singapore market. His job scope covered sales & marketing, ship operation, accreditation, programming, internal auditing and yield management. Michael had also taught for Edith Cowan University - Bachelor of Hospitality & Tourism Management programme in subjects ranging from Room Division, Professional Communication, Hotel & Restaurant Information System, Hospitality Facilities Management, Tourism Planning and Visitor Management.

Michael enjoys singing, reading, travelling and jogging. He is currently pursuing his higher certifications in vocal recital and music theory. His dream is to complete a Herbalogy course.

Tel: 6780 6293
Email: mikeyeo@tp.edu.sg


Gan See Siong
Senior Lecturer

Gan See Siong obtained a Bachelor of Business Administration degree from the National University of Singapore and an MBA from the University of South Australia.

He has more than 20 years of experience to his credit in the MICE (meetings, incentives, conventions and exhibitions) industry and has organised numerous exhibitions in Singapore, Thailand, the Philippines and China covering themes as diverse as air-show, defence, security, sports, IT, food, HRD, glass, apparel machinery, medical, construction, brewery, print, tourism, etc. He was formerly the Director & General Manager of Conference & Exhibition Management Services Pte Ltd. Gan has co-edited ‘A Practical Guide for Professional Exhibition Organising-ProXO, (2011)’ authored by Mr Thomas Khoo and jointly published by Mr Thomas Khoo and the Singapore Association of Convention & Exhibition Organisers and Suppliers (SACEOS).

Gan writes the occasional poem and has been published in “From Boys to Men: A Literary Anthology of National Service in Singapore (2002)”, Quarterly Literary Review Singapore, Poetry Billboard and Moving Words 2011: A Poetry Anthology.

Tel: 6780 6239
Email: ganss@tp.edu.sg


John Low
Senior Lecturer

John was the Director of Industry Development in the National Association of Travel Agents Singapore (NATAS) for more than 11 years. During his stint with NATAS, he championed the transformation of the travel agents sector through initiatives involving the strategic deployment of manpower as well as the adoption of information technology. He successfully led four major industry projects including the development of a customer-centric framework to raise the service level of travel agencies.

John also implemented the ‘NATAS Accreditation’, an accreditation and professional certification system for travel agents in Singapore. He has great experiences organising meetings, conferences, exhibitions and regional events such as NATAS Travel fair and ASEAN Tourism Forum. John holds a Bachelor of Science in Computer Science and Management, Professional Diploma in Management and an Advanced Certificate in Training & Assessment (ACTA). In 2008, he received a scholarship from the Pacific Asia Travel Association (PATA) to attend the Tourism Leadership programme at the University of Hawaii.

John loves travelling and has an active lifestyle. He keeps fit by attending step-aerobics, Zumba classes and playing badminton weekly. He also golfs to keep in touch with friends and volunteers his time for community work.

Tel: 6780 4110
Email: johnlow@tp.edu.sg


Joan Ho
Senior Lecturer

A former graduate of Temasek Polytechnic School of Business, Joan Ho obtained her Bachelor of Commerce in Marketing from the University of Western Sydney and a Master in Hotel Administration with the University of Nevada, Las Vegas (UNLV). She is also the Education Chairman of the Club Managers’ Association Singapore (CMAS) since 2008 and has been involved in organising conferences for the association on an international level.

Joan’s overseas work experience includes Shanghai where she was employed as a consultant at the Ambassy Club. Prior to her Shanghai stint, she also worked at SC Global Developments Ltd, a high-end award winning property development firm, in corporate communications, project management and consultancy work for projects in China, Vietnam and in Singapore. Joan obtained her certification as a Club Professional at the former Pinetree Club. She has also been involved as a corporate trainer for various governmental projects.

Besides work, Joan is very fervent about community work and giving back to the society especially children. She has spent more than 2 decades teaching children in rural areas in different parts of the world and setting up schools and orphanages with her volunteers team. A strong believer that music soothes the soul, she is passionate about music making.

Tel: 6780 6195
Email: joanho@tp.edu.sg


Alvena Sam
Lecturer

Alvena started her career in the Exhibitions industry with various key industry stakeholders like Pico Art International and Kingsmen Exhibits. She has spent over 10 years in Account Servicing/Client development in the conceptualization and execution of marketing programs. She has been involved in international and iconic events in the sectors such as Aerospace, Tax Free/Duty Free, Telco trade events, with thematic exhibitions for Government agencies, museums and Singapore Science Centre. In her course of work, she experienced varied B2B MICE events in cross-cultural environments.

Alvena had previously taught at Singapore Polytechnic in the area of events and project management. She thoroughly enjoys interacting with her students and cherishes the opportunity to give back to her students.

For leisure, she enjoys travelling and outdoor sports. Above all, she always makes time for family and friends over good coffee and food.

Alvena has a Bachelor of Arts (Merit) from National University of Singapore and has completed a Specialist Diploma in e-Learning.

Tel: 6780 4119
Email: alvena@tp.edu.sg


Clauderlene Tan
Lecturer

Clauderlene has a Bachelor in Communication Studies (Murdoch University), a post-graduate Diploma in Museum Studies (Leicester University) and a Masters of Education (University of Sheffield). She is also a member of the International Council of Museums (ICOM) and ICOM’s Committee for Education and Cultural Action (CECA).

Prior to teaching, Clauderlene spent 11 years as part of the pioneering team for the Singapore Philatelic Museum, National Heritage Board. In 2009 she was invited to contribute ideas for the development of the National Gallery Singapore and in 2017, she spent three months attached to the education department to assist with the analysis of feedback and development of a survey / research framework.

Clauderlene has taught international students, some of whom were adult learners, and pre-employment local students. The subjects she has taught range from basic business subjects such as management and marketing, core subjects such as festivals and events management, attractions management and electives such as special interest tourism and tourism, culture and society with an emphasis on development of competencies such as critical thinking and independent learning.

Tel: 6780 5694
Email: ctansl@tp.edu.sg


Dr. Justin Matthew Pang
Lecturer

Justin holds a Doctor of Hotel and Tourism Management degree awarded by the Hong Kong Polytechnic University (Hong Kong).  He also has a Bachelor Degree in Hotel Management from Griffith University (Australia). He obtained a Master of Hotel Administration from the University of Nevada, Las Vegas (USA) and a Master of Business Administration from Aalto University-Helsinki School of Economics (Finland). He attended the prestigious General Managers’ Programme (GMP) at Cornell University.

Justin has rich industrial knowledge having worked at award-winning properties, ranging from Raffles Hotel (Singapore), the Celtic Manor Resort (UK), the Marriott Surfers’ Paradise Resort (Australia), and London’s Thistle Park and Palace Hotels (UK). His last posting was at the Raffles Resort, Canouan (Caribbean and New York), as Director of Revenue and Reservations. For his active contributions to the industry, Justin was awarded the prestigious Singapore National Productivity Award in 2002 and the Acorn Award (UK) in 2006.

Justin had presented many academic papers for conferences such as the AsiaPacCHRIE, Asian Tourism Forum and the ASEAN Tourism Education Project, hosted by the Thai Tourism Research Institute.

Justin is a member of the Council of Hotels, Restaurants and Educational Institutions (CHRIE), the Cornell Hotel Society and the Institute of Hospitality (UK). He is also accredited by the American Hotel and Lodging Association as a Certified Hotel Administrator (CHA), Rooms Division Executive (CRDE), Hospitality Revenue Manager (CHRM) and Hospitality Industry Analyst (CHIA).

For leisure, Justin enjoys swimming, jogging and listening to contemporary jazz music.

Tel: 6780 5888
Email: jmpang@tp.edu.sg


Trevor De Silva
Lecturer

Trevor studied for his professional degree at the University of Massachusetts (Amherst) in Hospitality, Resort and Travel Administration (HRTA). He completed his Masters of Business Administration from the University of Buffalo, New York.

Trevor has worked and was involved in many aspects of the hospitality industry. He started his career at the five-star Shangri-la Hotel, where he held multiple roles in Food and Beverage, as well as the Sales and Marketing Division.

After Shangri-la, Trevor joined the prestigious Orchid Country Club (OCC) to run the Sales Team and was eventually promoted to Director for Resort and Marketing. After OCC, he joined the internationally reputed Suntec Singapore International Convention and Exhibition Centre (SICEC) and was involved in the planning and execution of the inaugural Youth Olympic Games, APEC Summit 2009 and Asian Aerospace 2010.

He later joined the Republic of Singapore Yacht Club (RSYC) as the General Manager, where he was overall in charge of the Club, including the exclusive marina, which berthed over 300 yachts and boats.

Trevor enjoys golf as a past-time and playing 8 Ball Pool for his recreation. During his leisure time, he enjoys reading his favourite graphic novels – his favourite being the Sandman series by Neil Gaiman.

Tel: 6780 5079
Email: trevor@tp.edu.sg


Yvonne Tan
Lecturer

Yvonne graduated from the Nanyang Technological University with Honours in Business. She was also a graduate from the pioneer batch of Diploma in Tourism Management at Temasek Polytechnic.

Yvonne has more than 12 years of experience in the cruise industry. As a Membership and Event Manager with Star Cruises, she played a key role in organizing membership events and activities held on board Star Cruises' vessels. Events include Anniversary Cruise Celebration, Singing Contest, Concerts, and Workshops. Throughout her years with Star Cruises, she had the opportunity to work closely with shipboard personnel who came from different countries and diverse cultural backgrounds.

She was involved in the set up of a new membership programme and members sign-up system. She also played a key role in developing respective functions in the membership database, to derive customized reports that ensure easier data processing and more targeted decision making by the management. With her experience built up over the years, she was also involved in training of new staff in regional offices like South-Korea and Japan.

During her spare time, Yvonne likes to read, play sports like badminton and cycling. And she loves travelling with her family.

Tel: 6780 6777
Email: atyvonne@tp.edu.sg