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This subject covers the knowledge and skills involved in sentiment analysis and text analytics. The application of text mining techniques to unstructured data, obtained from social media platforms or other channels, for the discovery of trends and sentiments which can be used to develop actionable insights for better business decision making will also be covered.

The subject covers topics such as banking industry structure, retail and private banking, commercial and investment banking, and Fintech business models and technologies.

This subject introduces students to cloud computing concepts and the fundamental concepts of machine learning. Students will learn the security and architecture of cloud platforms, and a range of model-based and algorithmic machine learning methods, including regression and classification.

This subject introduces the basic elements of IT security, and aims to familiarise students with the various IT security policies, processes and procedures, as well as best practices in the industry and government. Students will learn about the associated standards for risk management, and how to plan, execute, report and follow up on an information security management system audit.

This subject introduces the concepts and processes of design thinking, eliciting and analysing business requirements from key stakeholders. It enables students to conduct an exhaustive and purposeful needs analysis to understand and examine requirements and their underlying drivers for a proposed IT application.

This immersive subject is designed to provide learners with hands-on experience in leveraging generative artificial intelligence techniques. Students will learn to train Large Language Models (LLMs) using custom data, cultivating a deeper understanding of their structure and parameters. They will gain practical skills in deploying image generation services on the cloud using existing models such as Stable Diffusion. Additionally, the course will cover prompt engineering and help learners understand prompt structures to optimise generative outputs. By the end of the course, participants will be equipped with the knowledge and tools to create and deploy their own custom generative AI models in a cloud environment, expanding their creative possibilities.

This subject focuses on providing insights into the use of digital media as a marketing platform in consumer engagement and to achieve marketing objectives. Apart from social media marketing, participants will be introduced to technology available in Customer Relationship Management (CRM), as well as digital tools used in tourism to create exceptional customer experiences.

This subject covers the knowledge and skills involved in applying a systems approach to integrate and restore natural ecosystems within the built environment. It also explores sustainable design and operational strategies for green buildings in alignment with prevailing Green Mark criteria. The subject further includes the evaluation of waste reduction strategies through recycling, reuse, recovery, and life cycle analysis, alongside an understanding of the properties and performance of alternative, eco-friendly building materials to support sustainable development.

This subject introduces techniques in which to identify consumer trends for creative ideation. It also includes analytical and rational implementation of strategies, as well as best practices for marketing to engage consumers effectively. It covers the various approaches towards measuring of success in an advertising communication.

This module introduces students to the practice of behavioural insights. Students will be taught relevant areas in psychological research that can be applied in nudging behaviours, particularly in the areas of judgment & decision making, social influences & compliance, and persuasion. Students will also be taught how to systematically apply the theoretical psychological knowledge to identify appropriate intervention and implementation options that can be used to nudge or influence behaviours in wide ranging domain areas such as social, health, education, sustainability or consumer behaviours.

This subject provides participants with the knowledge and skills of robot internal structure, controller, as well as troubleshooting the various modules, parts and circuits of industrial robot. Topics covered includes robot safety requirements, classification of different industrial robots, workspace and integration, troubleshooting of robot parts & circuits which includes controller system, motion controller, motors, encoders, sensors and the related actuators, programming of robot controller system and communication/fieldbus, implementation of kinematics, motion planning, trajectory generation, plan and developing routes for mobile robot. It also includes robot performance monitoring, maintenance, repair and calibration.

The 5S originated from Japanese shop floor management principles, which bring structure to daily work process to keep our work environment in a neat and tidy manner. The 7W covers the common wastes seen in many business processes. Together, these 5S & 7W formed powerful operational tools, leading to a lean and effective business. Moving from workplace to personal habit, these tools will enhance an individual's effectiveness in life; leading to a more productive individual. This micro-learning online course will provide you with the knowledge and application skills needed to apply 5S and 7W to their work and life.

Aesthetics for online stores are of utmost importance as customers' interaction with the business is via the internet and very visual in nature. The visuals establishes the positioning for the brand and sets the tone and manner for the communication with the customer. This 4-hr micro-learning online course will give you an understanding of the aesthetics of an online store that will largely determine whether the customer experience is a positive one.

This micro-learning online course aims to provide an introduction to sustainable urban farming technology to equip learners with basic knowledge and concepts behind the production of plants and crops for food. Learners will learn about the types of growing media and DIY Hydroponics System, management of plant growth, nutrition and disease control.

Imagine having a supportive Artificial Intelligence (AI) companion by your side, simplifying software development without the need for extensive coding. Low-code development platforms have revolutionised software creation, enhancing accessibility and efficiency. This 2-day course is designed for those new to coding or aspiring 'Citizen Developers.' It introduces the fundamentals of development without the complexity of extensive coding, enabling you to excel as a Citizen Developer. Whether you aim to streamline business processes or explore the world of development, this course equips you with essential knowledge and practical skills.

In today's rapidly evolving digital landscape, generative Artificial Intelligence (AI) tools such as Chat Generative Pre-trained Transformer (ChatGPT) have become increasingly important for enhancing workplace productivity. The ability to engineer effective prompts is a key skill that enables users to harness the full potential of these tools. Generative AI enhances work by automating task such as the creation of AI-powered chatbots, analysing user data to offer personalised product recommendations, and processing large datasets for market research insights. This 2-day course offers professionals and decision-makers the opportunity to gain practical knowledge and hands on experience in prompt engineering, empowering them to maximise productivity by leveraging generative AI in their workplace.

Digital & Social Media Marketing is the buzz word in today's digitalised world. Individuals and organisations jumped to this bandwagon without adequately understanding why and what it can do for us. Instead of blindly hopping into the latest craze, how can one start to master it to tell your story instead of being mastered by it? This 1-day course is targeted at individuals and corporations that want to take the first steps in the journey towards digital marketing to reach customers effectively. Through hands on activities, participants will learn how to make basic digital & social media marketing strategy customised to telling your personal and organisational story.

This 2-day masterclass is designed to empower professionals with actionable social media marketing strategies for engaging customers and driving growth through key social media platforms: Meta (Facebook and Instagram), TikTok, LinkedIn, and YouTube. Participants will dive into creating high-impact content, deploying effective social media paid campaigns, and utilising data-driven insights to foster meaningful connections with their audience. The course includes hands-on activities for setting up paid campaigns and content creation.

Behavioural Insights (BI) is the application of behavioural sciences to manage, influence, and change people's behaviours. It can be applied to improve outcomes across a wide variety of processes, such as customer experience, service delivery, policy design and implementation, work management, and product and service design. Professionals equipped with a good understanding of BI will be able to adopt a behavioural lens in solving problems within their organisation and to engage better with external stakeholders and their customers. This 2-day course provides a basic introduction to the BI and how it can be applied to influence decisions and behaviours in various domains such as consumer, health, community engagement, online behaviours, etc. It aims to equip professionals with foundational knowledge in BI and understand its applications in various professional settings and industries.

Participants will understand the importance of human-centricity as they develop multiple options to address issues and pain-points of the businesses and organisations they serve. The Scope, Explore and Experiment (SEE) Cycle framework further creates value by helping participants effectively evaluate and validate the most viable options and ideas, allowing for early failures which keeps organisations from investing a lot of time and money into solutions that ultimately won't work.

This 27-hour programme equips participants with a foundational understanding of the key principles required to start and operate a business. Designed for individuals interested in entrepreneurship, the programme helps develop the knowledge, mindset, and skills essential for becoming a successful entrepreneur. It adds value to participants’ entrepreneurial journey by providing practical insights and guidance.

Harness Generative Artificial Intelligence (Gen AI) to simplify laborious tasks and enhance creativity, exploring ways of prompts and inputs beyond mainstream text-to-image methods. By the end of the 1-day course, participants will develop proficiency in Gen AI for intuitive creativity and visualisations to create engaging narratives.

Entering the workforce is exciting — and communication is key to standing out. Whether you're delivering a presentation, contributing to meetings, or collaborating with colleagues across departments, your ability to communicate clearly, confidently, and collaboratively can fast-track your success.

Join us for a dynamic, hands-on 1-day workshop designed to strengthen both your public speaking skills and your collaborative communication abilities. You’ll learn how to present ideas persuasively, speak with confidence in group settings, and connect effectively with peers and colleagues across teams.

In today's global and dynamic workplace environments, critical thinking skills have become important foundations for making effective and informed decisions. But are we equipped to evaluate and sieve out the gems from the muck fast enough? What are the right questions to ask to help us think faster and more accurately in both our professional and personal capacities?
Join us for an interactive, skill-building workshop that equips you with essential tools to question, examine, and navigate information critically — skills vital in an age of digital deceit and information overload. Through real-world case studies, collaborative challenges, and practical frameworks, you’ll learn how to approach problems strategically, make reasoned judgments, and communicate thoughtful decisions.

This 2-day course is for learners seeking an understanding of essential portfolio management concepts in a non-technical and accessible context. Understand the core theories and techniques employed by leading investors, including the fundamentals of portfolio management, risk-reward optimisation that are the cornerstones of successful investment portfolios. Learn how AI and machine learning are transforming the investment product landscape, and what you can do to adapt. Additionally, uncover the truth behind why the overwhelming majority of online investment gurus typically over-promise and under-deliver.