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Designing, Developing and Implementing an Effective Clinic Workflow

  • The process of dispensing medications at pharmacies is typically a process that involves manual checks and verification.  The process is labour intensive and prone to human errors.
  • Working with staff from Raffles Medical Group, students at TP developed and tested a low-cost AppSheet tool to improve medication dispensing accuracy.
  • Using the AppSheet tool digitised the acute medicine list into QR codes, with students conducting time-accuracy trials and comparing manual versus app-assisted dispensing
  • Outcomes:
    • A traceable system that enhanced operational efficiency
    • Improved staff confidence in the delivery of medications
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