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Fees Payment and Enquiries

The Student Finance & Collection Section offers services relating to full time student's financial matters enquiry.

 

For Full Time student's financial matters enquiry: Contact Student Finance Enquiry
 

How would I be informed of the fees payable and the fee due date?

How would I be informed of the fees payable and the fee due date?

The Polytechnic will issue the tax invoice to your TP student email account no later than two weeks prior to the fee due date. An announcement will be made via TP Oei and the Parents Gateway App to notify you once invoice has been issued.

The mode of payment to settle the fee payable will be shown on the fee payable statement.

If I have applied for Financial Scheme (FS), do I still need to pay fees using my own funds?

If I have applied for Financial Scheme (FS), do I still need to pay fees using my own funds?

You are required to pay the fees using your own funds (eg. Interbank GIRO or AXS) if:

  1. any of your Financial Scheme application is still pending approval when fee is due; or
  2. your Financial Scheme(s) application is unsuccessful; or
  3. your approved Financial Scheme(s) payment is insufficient to settle the fees; or
  4. you have not applied PSEA to settle Other Fees

Do I need to apply for Interbank Giro and where can I find more details on this?

Do I need to apply for Interbank Giro and where can I find more details on this?

Yes, you are required to apply for GIRO which is an easy and convenient way for students to pay fees to or receive payment from the Polytechnic. All students are expected to have GIRO arrangement with the Polytechnic. Further details can be found in the Interbank GIRO Application.

All students are expected to have GIRO arrangement with the Polytechnic.

What mode of payment can I use to settle my fees?

What mode of payment can I use to settle my fees?

Besides GIRO, payment can be made via AXS. Please log in to the STAR Student Portal and navigate to Finance > Pending Payments. Select the outstanding invoice (s) and make payment via AXS.

What should I do if I have financial difficulties in paying my fees?

What should I do if I have financial difficulties in paying my fees?

Full time students are allowed to tap on financial scheme(s) to settle school fees. You may want to explore the option of using the financial scheme(s) available if needed. For more details, visit our financial schemes information page. If you have explored all available financial schemes and still require financial assistance, please submit a Student Finance enquiry.

Will I receive official receipt for GIRO deduction?

Will I receive official receipt for GIRO deduction?

Please log in to the STAR Student Portal and navigate to Finance > Transactions. Select one or more record (s) and click Download receipt.

How will my fees be affected if my citizenship changes before term start?

How will my fees be affected if my citizenship changes before term start?

Fees are chargeable based on student’s citizenship as at 1st day of semester concerned as per the student record maintained by the Polytechnic. You have to inform the Polytechnic latest by the 1st day of the semester if there is a change of your citizenship after enrolment. Please refer to change of citizenship procedure stated in the enrolment guide.

There shall be no adjustment for difference of fees for current semester.

Are there any instalment plans for payment of course fees?

Are there any instalment plans for payment of course fees?

There is no instalment plan for payment of course fees. However, students may make partial payments through AXS by adjusting the payment amount.

Please note that all outstanding fees must be fully settled before the release of examination results.  

Interbank Giro Application

Why do I need to apply for Interbank GIRO (GIRO)?

Why do I need to apply for Interbank GIRO (GIRO)?

GIRO is an easy and convenient way for students to pay fees to or receive payment from the Polytechnic. All students are expected to have GIRO arrangement with the Polytechnic.

Application for GIRO arrangement authorises the Polytechnic to deduct the fees payable by you directly from your authorised bank account through GIRO. It also serves as your standing instruction to the Polytechnic to pay all monies due to you (if applicable) to the same bank account, unless a separate instruction is given to us.

Whose bank account can be used for GIRO?

Whose bank account can be used for GIRO?

Either student’s or parent’s / guardian’s savings / current account with any one of the GIRO participating banks can be used.

Is the arrangement to pay by GIRO for my secondary school fees still valid for paying the Polytechnic's student fees?

Is the arrangement to pay by GIRO for my secondary school fees still valid for paying the Polytechnic's student fees?

No, you have to submit a new GIRO application to authorise your bank to pay to Temasek Polytechnic.

Can trustee’s account or fixed deposit account be used for GIRO?

Can trustee’s account or fixed deposit account be used for GIRO?

No, only saving or current account can be used.

If my Financial Scheme is approved and the Financial Scheme Organisation pays to the Polytechnic after I have paid my fees, how will I get the refund from the Polytechnic?

If my Financial Scheme is approved and the Financial Scheme Organisation pays to the Polytechnic after I have paid my fees, how will I get the refund from the Polytechnic?

Upon receipt of the fund from the Financial Scheme Organisation, the Polytechnic will work out the excess amount you have paid and refund it to your approved GIRO account.

How do I know which bank account my fees will be deducted from?

How do I know which bank account my fees will be deducted from?

Please log in to the Star Student Portal and navigate to My Profile > Wallet. Please refer to the Bank Accounts section to view the full bank account details. If the bank account is not approved, you will have to pay your fees by one of the payment modes mentioned under Fees Payment and Enquiries: What mode of payment can I use to settle my fees.

Can I change or terminate my GIRO arrangement after the application?

Can I change or terminate my GIRO arrangement after the application?

Yes. Please log in to the Star Student Portal and navigate to My Profile > Wallet. Under Bank Accounts, select Add Bank Information to add or update your bank details. If an existing bank account is no longer valid or no longer in use, please terminate it by clicking on Terminate before adding a new bank account.

The new application will supersede the existing GIRO arrangement once approved by the bank.

Do NOT change your GIRO arrangement during the fee deduction month, as it may not be in time for the Polytechnic to stop the fee deduction from your bank account for that semester.

When must I get ready the funds in my bank account for GIRO deduction?

When must I get ready the funds in my bank account for GIRO deduction?

Please ensure sufficient fund balance in your bank account on fee due date as shown on the invoice.

If my GIRO deduction is unsuccessful due to insufficient fund, will the Polytechnic try to deduct it through GIRO again?

If my GIRO deduction is unsuccessful due to insufficient fund, will the Polytechnic try to deduct it through GIRO again?

No, there is only ONE GIRO deduction for each semester. If GIRO deduction is unsuccessful, you may make payment by one of the payment modes mentioned below under Fees Payment and Enquiries: What mode of payment can I use to settle my fees.

Do I need to cancel my GIRO authorisation if I withdraw from my course of study?

Do I need to cancel my GIRO authorisation if I withdraw from my course of study?

Yes, you are required to cancel your GIRO authorisation with your bank if you withdraw from your course of study.

How do I apply for GIRO?

How do I apply for GIRO?

If you are a new student enrolled to the Polytechnic in this semester, you are required to set up the GIRO arrangement at the point of your enrolment.

  • You may set up GIRO arrangement simply by following the steps below:
  • Log in to the Student Portal and navigate to My Profile > Wallet.
    Under Bank Accounts, select Add Bank Information and select your bank name from the drop-down list.
  • Next, under Purpose choose either For GIRO and Refund or For Refund Only, then input the bank account holder's name and click Submit. Follow the instructions displayed to complete the application.

Student Finance & Collection   

 

Application Forms


Financial Related Application Forms applicable to Full Time students:

Application Forms Applicable To
Polytechnic Foundation Programme students
Applicable To
Full Time Diploma students
Notes
Application for Interbank Giro Y Y Please submit GIRO application via the STAR Student Portal. Please log in to the Star Student Portal and navigate to My Profile > Wallet. Under Bank Accounts, select Add Bank Information to add your bank details.
PSEA Standing Order

Y

Application Period:
3 Aug 2026 to 28 October 2026

Y

Application Period:
3 Aug 2026 to 28 October 2026

To use PSEA to pay for Tuition Fee and Other Fees for the whole course of study, please log in with Singpass to apply.

This one-time application will remain in force unless it is superseded with a new application or terminated.

Tuition Grant Option form for Singapore Permanent Resident and international students Y Y The form is available at https://go.gov.sg/tgoption-tp
CPF's Education Loan Scheme Application N Y

Application Period:
10 August 2026 to 12 October 2026
Applicable for Singapore Citizen / Singapore Permanent Resident Student only, please log in with Singpass to apply.
MOE Higher Education Student Loan (HESL) N

Y

Apply from 29 July 2026 onwards (Applicable for students who do not have MOE TFL)

Submit online at SLSG Portal

Please visit MOE Website for more details on HESL

 

Payment Methods

 

Payment Methods for Full-time Students

 

Please log in to the STAR Student Portal and navigate to Finance > Pending Payments. Select the outstanding invoice (s) and make payment via AXS.

 

Payment Methods for Adult Learners

 

You can pay using a variety of convenient options designed to suit your needs as a busy adult learner. Whether you’re using government support or your preferred payment method, you can complete your payment quickly and securely.

 

  • Post-Secondary Education Account (Standing order form);
  • SkillsFuture Credits (SFC);
  • Credit card (e-payment);
  • Debit card (e-payment);
  • eNETS (e-payment);
  • PayNow (e-payment)

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