How do I know that I am entitled to use this software?
- How do I know that I am entitled to use this software?
All TP full time and part time students are entitled to Office 365 ProPlus.
All students are required to bring their own notebooks for lessons. They will be able to:
Important: Students may purchase the notebook from our appointed vendors online or directly from any retailer like Challenger, Courts etc. Due to the current chip shortages, there may be delays. Do note that external retailers may have different offers and prices for the same models.
Why purchase Notebook from our appointed vendors?
For enquiries on technical specifications, please approach your respective School General Office.
Adult learners (CET) will not be issued with TP student account for emails.
Microsoft Office 365 software (limited version) is available for use, as shown below:
All TP full time and part time students are entitled to Office 365 ProPlus.
Students enrolled in Temasek Polytechnic are eligible for the Microsoft Office 365 license. Students must connect to the Internet once every 30 days to verify they are still eligible for the programme. Students who graduate or are no longer enrolled, will lose their license. When the license expires, students retain read-only access to their Microsoft Office files.
Each subscription license allows you to install Microsoft Office on up to five computers. You can also run Office Mobile for Android or iPhone on up to five mobile devices.
Yes. The software has the same features and functions as other versions of Office and can be used offline.
You may enquire which version of MS office should you download or install for compatibility.
If the version currently installed on your PC/notebook is 32 bit, you will need to download the 32bit version. The downloaded installer will prompt you on the version if you are not sure.
You may choose to download either 32bit or 64 bit Office 365 ProPlus depending on your PC or notebook’s Windows Operating Systems (such as Windows 7-32bit or Windows 8-64 bit). The versions will have to match for the installation.
If you encounter issues in the installation of Office 365 ProPlus, please provide:
the version of operating systems (e.g. Windows 8.1, MacOS Snow Leopard and etc.)
and send to firstname.lastname@example.org for help.
You may refer to the website below for more information:
How to access email accounts
Step 1: Go to: https://outlook.com/student.tp.edu.sg
Step 2: Enter your Office 365 ID and password:
Office 365 ID: <Admission No.>@student.tp.edu.sg (eg. 1112345A@student.tp.edu.sg)
Password: TP<Barcode No.>@#& (eg. TPG123456@#& )
(The Admission No. and Barcode No. are printed on your Enrolment Notice, please include the prefix “TP” and suffix “@#&” when you enter your password)
Please contact ITS helpdesk at 6780 5933 for assistance. It is advisable to update your contact number in your student’s email account for contact purpose.
1. Install the App
Download the app from the Apple App Store or Google Play Store by scanning the QR code below or search for "Microsoft SharePoint".
If you wish to access the app contents on a web browser, please visit the following site:
It should be Single Sign-On (SSO), if not please sign in with your TP student’s e-mail address and password. Note: for TP Staff – please use your Office 365 system login ID, followed by “@tp.edu.sg” (e.g. email@example.com).
The layout in the web browser will be different from that in the mobile app.
Click on the star at the top right corner to follow the site.
It is compulsory for all full-time TP students to download SharePoint mobile app to access TP Oei to access campus information, useful resources and important contacts. It would also be a key announcement and communication channel within the TP community.
For students, please use your TP student’s e-mail address and password to log into TP Oei.
To reset your TP student’s e-mail password, please contact ITSM at 6780 5933 or ITSM@tp.edu.sg.
With TP Oei, students can:
- get timely announcements;
- gain quick access to key student systems;
- access campus and school resources; and
- discover and register for events.
Please refer to Microsoft Support here for the latest updates.
With BYOD, students will be able to access software used by TP anytime, anywhere, with a portable device such as the notebook. With this mobility of working and accessing information, TP is preparing students for the industry, as they will be immersed in a digital environment during their course of study with enhanced learning experience. The necessary supporting facilities such as wireless network connectivity and power sockets will be provided to maximise the capabilities of their devices.
All students are required to bring their own personal notebook to school. They will be able to:
Students may purchase the notebook from our appointed vendors or from any external public notebook roadshows. Please refer to here for more information on the offers from our notebook suppliers.
The notebook should meet the minimum notebook specification required for the diploma in study. Please refer to the “What to Buy” section at here for more information.
An existing notebook can be used if it meets the minimum notebook specifications required for the diploma in study. Please refer to here for more information.
The advantages of getting a notebook from the appointed vendors are as follows:
Students may refer to the resources listed under “Software Portal” section at here.
Yes, students may refer to the software listed under “Software Portal” link at here.
Students who need to purchase a new notebook but face financial constraints may apply for the BYOD assistance scheme. Please visit here for more details to see if you are eligible and the type of notebooks available. Alternatively, students can also call our hotline at 6780 5959.
Common IT Issues
If you encounter ‘Sign On Error’ message while trying to login to your LMS account, please clear your browser cache and restart the browser. You should also logout from your Office365 session (https://login.microsoftonline.com/) before accessing LMS.
Please remove existing TP-STUDENT-2.4 SSID by forgetting TP-STUDENT-2.4 SSID on your device (mobile phone or notebook) and then choose ‘TP-STUDENT’
Opportunity Fund Category
Opportunity Fund can only be applied once in your entire studies in TP. To check for eligibility and to apply, please click here and scroll down to BYOD Financial Assistance Scheme section.
Students may submit the Opportunity Fund application for the new AY2023/2024 from June 2023 onwards.
Please click here, scroll down until you see the red banner labelled as BYOD Financial Assistance Scheme and click to expand it to see more details about this scheme.
Application must be submitted within 12 months from the receipt date.
Soft copy of the invoice/delivery order/receipt for payment made by student. (Only 1 document is allowed for upload. If there are multiple documents, zip it into a single file.) Failure to produce information and documents above may result in application being delayed or even rejected.
Soft copy of HECB award or application acknowledgment, or previous OF award application ‐overseas travel for the claimed AY of your application.
Student may claim up to $1,000.00 for the notebook.
There is no restriction to the brand or the specification of the notebook that is purchased. However, student should check with their school to ensure the specifications meet the needs of their course.
Applicant is allowed to claim for purchase of notebook only. IPads, tablets or desktops are not allowed.
Application will take about 4 to 6 weeks of processing upon complete submission of form and supporting documents.
All application results will be made known to the student via the student’s email.
Students may contact TP’s IT Service Management (ITSM) Centre at 6780 5933 or email at firstname.lastname@example.org for the following services:
Our centre is located at East Wing Building, Block 1A, Level 4, Unit 02. The operating hours of the Centre are: