Jump-Start: Applying Behavioural Insights to the Workplace

Duration 4 days

Certificate TP Certificate

Course Overview

Jump-Start: Applying Behavioural Insights to the Workplace is a new approach to personalized learning, catering to professionals who wish to apply concepts in behavioural sciences to improve the design and implementation of policies or business strategies through influencing and nudging behaviours. This 24-hour programme is a combination of 16 hours of instructions (i.e., how people behave and think + practical ways to apply behavioural insights) and 8 hours of project implementation (i.e., developing a work plan for applying behavioural insights under the mentoring of an experienced BI practitioner).

This intermediate course provides the necessary knowledge and skillset for participants to apply Behavioural Insights (BI) to their workplace. Participants will build on knowledge gained from the previous “Introduction to Behavioural Insights” workshop and learn additional skills based on the Understand-Solve-Evaluate (USE) framework that will allow them to apply a BI initiative within their organization under the mentoring of an experienced BI practitioner.

The course is designed to help equip participants with the necessary skillsets on how to apply different skills from the Understand-Solve-Evaluate (USE) framework to allow them to initiate and implement a BI initiative within their organization under the mentoring of an experienced BI practitioner. Upon completion of this course, it is hoped that the participant will also have the required experience and skillsets to independently helm BI initiatives within their organizations in the future.

Who Should Attend

Participants who are owners of systems or processes within their organizations, and who are keen to apply Behavioural Insights solutions to improve work processes or service delivery outcomes from a behavioural perspective.

What You'll Learn

At the end of the course, participants will be able to jump-start a basic behavioural insights initiative for their organization consisting of:

Identifying potential behaviours that can be nudged and influenced to achieve organisational goals
Conducting simple fact-finding to identify levers for nudging and influencing targeted d behaviours
The knowledge to develop, implement and evaluate behavioural insights initiatives within their organization

Assessment

Assessment 1: Written Report (EU² Fact-Finding Work Plan)

Assessment 2: Written Report (BI Solution Implementation Plan)

Certification

Participants who meet at least 75% of the required course attendance and attempt the assessment will be awarded the Certificate of Performance.

For more information on course fee / schedule, or to apply,

CLICK HERE

Lecturer/Trainer Profile

Dr Tan Wah Pheow

Dr Tan Wah Pheow heads the Centre for Applied Behavioural & Social Sciences at Temasek Polytechnic. He is trained as a cognitive psychologist, obtained his bachelor’s and Master’s in Social Sciences (Psychology) from the National University of Singapore, and his PhD in Psychology with a minor in Statistics from Iowa State University. His area of expertise includes judgment and decision making, behavioural insights and human factors. Wah Pheow has extensive experience in conducting applied behavioural science research in collaboration with the industry. He was instrumental in setting up the Centre for Applied Behavioural & Social Sciences and the Behavioural Insights Collaboratory in Temasek Polytechnic and is also the lead researcher for the Behavioural Insights Collaboratory. Since 2016, Wah Pheow has directly supervised or served as a consultant to numerous BI projects that were conducted within Temasek Polytechnic, or in collaboration with external partners. Since 2018, Wah Pheow has conducted courses on Behavioural Insights for professionals from various industry sectors.

Dr Gabrielle Lai

Dr Gabrielle Lai is from the Centre for Applied Behavioural and Social Sciences. She is trained as a cognitive developmental psychologist. She obtained her Bachelor of Arts in Psychology, and Masters in Developmental Psychology from San Francisco State University and her PhD from the National Institute of Education. Since 2011, she has lectured at Temasek Polytechnic with the Diploma in Psychology Studies and helped set up the Centre for Applied Behavioural & Social Sciences. Gabrielle has extensive experience in conducting research in various areas of psychological and behavioural sciences, including the area of Behavioural Insights (BI) where she supervised and collaborated on several BI projects involving both internal and external industry partners. She is also an associate researcher with Temasek Polytechnic’s Behavioural Insights Collaboratory and has conducted courses on Behavioural Insights for professionals from various industry sectors since 2018.

Ms Kek Chee Hui

Ms Kek Chee Hui is from the Centre for Applied Behavioural and Social Sciences. She graduated with a bachelor’s in social sciences (Psychology) from the National University of Singapore, and a Masters in Arts (Psychology) from the Nanyang Technological University. Her research interests lie mainly in Social Psychology and prosocial behaviour. Chee Hui has been involved with various applied behavioural science research over the years. Since the inception of Temasek Polytechnic’s Behavioural Insights Collaboratory, Chee Hui had been an associate researcher with the Collaboratory and had been involved in both internal behavioural insights projects and those with external partners. She has also facilitated behavioural insights courses for working professionals from various industries.

Course Contact

Enquire Now
67881212
Monday - Thursday: 8:30am - 6:00pm
Friday: 8:30am - 5:30pm

Closed during lunchtime, 12:00pm - 1:00pm
and on weekends and public holidays.
https://www.tp.edu.sg/tsa
Temasek SkillsFuture Academy (TSA)

Temasek Polytechnic

East Wing, Block 1A, Level 3, Unit 4

21 Tampines Avenue 1,

Singapore 529757

Temasek Polytechnic reserves the right to alter the course, modify the scale of fee, amend any other information or cancel a course with low enrolment.