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Course Overview

Jump-Start: Applying Behavioural Insights to the Workplace is a new approach to personalized learning, catering to professionals who wish to apply concepts in behavioural sciences to improve the design and implementation of policies or business strategies through influencing and nudging behaviours. This 24-hour programme is a combination of 16 hours of instructions (i.e., how people behave and think +  practical ways to apply behavioural insights) and 8 hours of project implementation (i.e., developing a work plan for applying behavioural insights under the mentoring of an experienced BI practitioner).


This intermediate course provides the necessary knowledge and skillset for participants to apply Behavioural Insights (BI) to their workplace. Participants will build on knowledge gained from the previous “Introduction to Behavioural Insights” workshop and learn additional skills based on the Understand-Solve-Evaluate (USE) framework that will allow them to apply a BI initiative within their organization under the mentoring of an experienced BI practitioner.


The course is designed to help equip participants with the necessary skillsets on how to apply different skills from the Understand-Solve-Evaluate (USE) framework to allow them to initiate and implement a BI initiative within their organization under the mentoring of an experienced BI practitioner. Upon completion of this course, it is hoped that the participant will also have the required experience and skillsets to independently helm BI initiatives within their organizations in the future.

Who Should Attend

Participants who are owners of systems or processes within their organizations, and who are keen to apply Behavioural Insights solutions to improve work processes or service delivery outcomes from a behavioural perspective. 

What You'll Learn

At the end of the course, participants will be able to jump-start a basic behavioural insights initiative for their organization consisting of:


  • Identifying potential behaviours that can be nudged and influenced to achieve organisational goals
  • Conducting simple fact-finding to identify levers for nudging and influencing targeted d behaviours
  • The knowledge to develop, implement and evaluate behavioural insights initiatives within their organization





Assessment 1: Written Report (EU2 Fact-Finding Work Plan)

Assessment 2: Written Report (BI Solution Implementation Plan)





Participants who meet at least 75% of the required course attendance and attempt the assessment will be awarded the Certificate of Performance.

For more information on course fee / schedule, or to apply,

Lecturer/Trainer Profile

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Course Contact

  • 67881212
  • Monday - Thursday: 8:30am - 6:00pm
    Friday: 8:30am - 5:30pm
    Closed during lunchtime, 12:00pm - 1:00pm
    and on weekends and public holidays.


  • https://www.tp.edu.sg/tsa
  • Temasek SkillsFuture Academy (TSA)

    Temasek Polytechnic

    East Wing, Block 1A, Level 3, Unit 4

    21 Tampines Avenue 1,

    Singapore 529757

  • Temasek Polytechnic reserves the right to alter the course, modify the scale of fee, amend any other information or cancel a course with low enrolment.