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Course Overview

Process Management is the management of business as a series of processes resulting in the creation or improvement of products and services that customers need.  This subject provides an understanding of concepts, theories and methods a team leader needs in order to initiate and carry out process management activities. Key topics include time study, process management, analysis and reengineering.

 

The aims of this subject are to:

 

  1. enable students to play a role in the organizational end-to-end improvements with a systematic approach by using the SIPOC (Suppliers, Inputs, Process, Outputs, and Customers) model.
  2. equip students with concepts, methodologies and tools so that they could employ the Six-Steps Improvement approach in processes.
  3. provide students with the knowledge to identify opportunities for greater improvements with the concepts of benchmarking and reengineering. 

Entry Requirements

Applicants applying for modular units which are drawn from existing full diploma or post-diploma programmes will have the same minimum entry requirements as the full qualifications.

 

To find out the minimum entry requirements specific to this modular unit, please click here.

What You'll Learn

  1. Outline a systematic approach to organisational improvement.
  2. Illustrate process view of organisations.
  3. Examine and measure processes.
  4. Analyse process output and efficiency.
  5. Apply process improvement in an organisation.
  6. Explain benchmarking and reengineering.

 

 

Modes of Assessment

 

  • Continual Assessment 100 %

 

 

Certification

 

Upon successful completion of the modular unit, students will be awarded a Statement of Result which can count towards the attainment of the Diploma in Engineering (Operations & Systems Management).

For more information on course fee / schedule, or to apply,
CLICK HERE

Course Contact

  • Mainline 67881212

  • Monday - Thursday: 8:30am - 6:00pm
    Friday: 8:30am - 5:30pm
     
    Closed during lunchtime, 12:00pm - 1:00pm
    and on weekends and public holidays.
  • https://www.tp.edu.sg/tsa

  • Temasek SkillsFuture Academy (TSA)
    Temasek Polytechnic
    East Wing, Block 1A, Level 3, Unit 109
    21 Tampines Ave 1
    Singapore 529757

    • Temasek Polytechnic reserves the right to alter the course, modify the scale of fee, amend any other information or cancel course with low enrolment.

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