Ms Lilian Khoo
Lilian is ACLP-certified and has rich experience developing and conducting adult-learning courses. She was engaged by the Sri Lanka Tourism Bureau to conduct a three-day senior management workshop in Colombo on Public Relations & Crisis Management. She has also delivered a course on handling the media to the top management of the Mongolian government.
Corporate training wise, Lilian was the trainer for the Effective Workplace Communications workshop mandated by Public Utilities Board for front-liners and vendors with direct dealings with the public. Other workshops conducted include topics on media management, handling complaints, public speaking and translation.
Lilian is proficient in designing and teaching certified subjects too. As the pioneer batch of Subject Leaders for the SGUnited Skills Programme launched by SkillsFuture Singapore, Lilian designed the curriculum for Reports & Business Communication and taught the classes. She also had experience conducting classes on Oral Presentation & Meeting Skills.
Lilian is a certified SME Mentor and is effectively bilingual. Her industry experience is in the media, communications and marketing sectors. She had been invited by the Ministry of Education to judge for the national digital competitions for secondary schools. To date, she continues to part-time with Mediacorp Chinese newsroom weekly, where she remains updated on the industry trends. This, in turn, allows her to impart relevant industry knowledge to her course participants who can benefit from her industry network.