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Course Overview

The ability to deal with emotions at work is now being recognized as a key leadership attribute in many organizations. But to be emotionally intelligent, leaders must be able to deconstruct emotions and their triggers, and then work towards addressing these in a positive manner.

 

This simulation-powered course familiarizes you with an effective, time-tested framework that can help you understand yourself better, face difficult situations more calmly, cope with the emotions of your team members and build a more harmonious team culture.

Who Should Attend

Working professionals across all sectors who want to strengthen their emotional intelligence, build stronger workplace relationships, and create a more harmonious and productive work environment.

What You'll Learn

By the end of this course, participants will be able to:

 

  1. Develop a wider emotional vocabulary

  2. Identify how emotions are triggered

  3. Address emotional states to improve productivity

  4. Integrate empathy to build stronger relationships

  5. Create an emotionally-sensitive culture without compromising on business focus

  6. Foster a more harmonious working environment

  7. Improve internal and external customer-connect

  8. Improved productivity, coordination and collaboration

 

 

Certification

 

Participants who complete the course will be awarded an e-Certificate of Completion.


For more information on course fee / schedule, or to apply,

Career Opportunities

Emotional intelligence is a highly transferable Critical Core Skill, supporting employability and career mobility across roles and industries. Strengthening your EI capabilities enhances teamwork, leadership potential and overall workplace effectiveness.

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Course Contact

  • 67881212
  • Monday - Thursday: 8:30am - 6:00pm
    Friday: 8:30am - 5:30pm
     
    Closed during lunchtime, 12:00pm - 1:00pm
    and on weekends and public holidays.

     

  • https://www.tp.edu.sg/tsa
  • Temasek SkillsFuture Academy (TSA)

    Temasek Polytechnic

    East Wing, Block 1A, Level 3, Unit 4

    21 Tampines Avenue 1,

    Singapore 529757

  • Temasek Polytechnic reserves the right to alter the course, modify the scale of fee, amend any other information or cancel a course with low enrolment.

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