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BYOD & Common IT Issues FAQ

Why do students need a notebook?

Why do students need a notebook?

With BYOD, students will be able to access software used by TP anytime, anywhere, with a portable device such as the notebook. With this mobility of working and accessing information, TP is preparing students for the industry, as they will be immersed in a digital environment during their course of study with enhanced learning experience. The necessary supporting facilities such as wireless network connectivity and power sockets will be provided to maximise the capabilities of their devices.

Is it compulsory for students to own a notebook?

Is it compulsory for students to own a notebook?

All students are required to bring their own personal notebook to school. They will be able to:

  • access e-resources such as e-text books, videos, and educational apps;
  • conduct online research and work on their assignments using their own notebook;
  • use their own notebook in school and at home, thus enjoying convenience and accessibility to course-specific software whenever feasible; and
  • contribute towards a greener environment.

Where should students purchase the notebook?

Where should students purchase the notebook?

Students may purchase the notebook from our appointed vendors or from any external public notebook roadshows. Please refer to here for more information on the offers from our notebook suppliers.

What is the minimum specifications of the notebook?

What is the minimum specifications of the notebook?

The notebook should meet the minimum notebook specification required for the diploma in study. Please refer to the “What to Buy” section at here for more information.

Can student use his/her existing or sibling’s notebook?

Can student use his/her existing or sibling’s notebook?

An existing notebook can be used if it meets the minimum notebook specifications required for the diploma in study. Please refer to here for more information.

Are there any advantages of getting a notebook from the appointed vendors?

Are there any advantages of getting a notebook from the appointed vendors?

The advantages of getting a notebook from the appointed vendors are as follows:

  • 3 years on-site warranty
  • Good pricing for the performance and warranty provided

What are the IT resources students can use?

What are the IT resources students can use?

Students may refer to the resources listed under “Software Portal” section at here.

What happens if student is using an existing notebook, is the student able to get the software from somewhere?

What happens if student is using an existing notebook, is the student able to get the software from somewhere?

Yes, students may refer to the software listed under “Software Portal” link at here.

Is there any financial aid scheme for notebook purchase?

Is there any financial aid scheme for notebook purchase?

Students who need to purchase a new notebook but face financial constraints may apply for the BYOD assistance scheme. Please visit here for more details to see if you are eligible and the type of notebooks available. Alternatively, students can also call our hotline at 6780 5959.

How to login to Learning Management System (LMS)?

How to login to Learning Management System (LMS)?
  1. Click on the LOGIN button of the LMS landing page (https://lms.tp.edu.sg/). From April Semester, the LMS landing page will change to the Brightspace site (https://tplms.polite.edu.sg/).
  2. Enter your student email address: (e.g. 1234567A@student.tp.edu.sg)
  3. Enter your email password: (e.g. TP<Barcode No.>@#&  (eg. TPG123456@#& ))

Note:
If you encounter ‘Sign On Error’ message while trying to login to your LMS account, please clear your browser cache and restart the browser. You should also logout from your Office365 session (https://login.microsoftonline.com/) before accessing LMS.

Cannot login to student WiFi?

Cannot login to student WiFi?
  1. Select SSID ‘TP-STUDENT-2.4’ instead of ‘TP-STUDENT’ 
  2. When prompted to setup password,
    • select PEAP for EAP method
    • (Unspecified) for CA certificate
    • Click Connect

Note:
Please remove existing TP-STUDENT SSID by forgetting TP-STUDENT SSID on your device (mobile phone or notebook) and then choose ‘TP-STUDENT-2.4’

Unable to submit SIP Journal (e.g. Error message: Your request could not be completed. Please try again later…)

Unable to submit SIP Journal (e.g. Error message: Your request could not be completed. Please try again later…)
  1. User should just click “Submit and Email” button, and not click on the “Save” button.

Unable to login to TPOSS (TP Online Student Services)

Unable to login to TPOSS (TP Online Student Services)
  1. Student should use their admin number as login ID, and barcode number  (e.g. TP<Barcode No.>@#&  (eg. TPG123456@#& ).

How many times can I apply for Opportunity Fund?

How many times can I apply for Opportunity Fund?

Opportunity Fund can be applied once in your entire studies in TP. You are eligible to apply if your PCI ≤ 1000 OR GHI ≤ $4,000.

Where do I submit the application for Opportunity Fund?

Where do I submit the application for Opportunity Fund?

The submission of the form is done via FormSG under this link:
https://form.gov.sg/5ee983166319c2001142fa7b

Can I apply for Opportunity Fund all year round?

Can I apply for Opportunity Fund all year round?

Application must be submitted within 6 months from the receipt date.

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