Loans of books, media items and journals are automatically renewed three days before the due date. Some exclusions apply: Restricted loan items, hourly loan items and items with reservations may not be renewed. If you have reached the maximum number of renewals and the item is reservation-free, you can request for a new loan cycle at the Loans Counter.

You can place online reservations via LibSearch. When the items are ready for collection, you will be notified via email. Collect the items at the Reservation Pick-Up Locker located outside the library by scanning the QR code included in the notification email.

Some items cannot be reserved; check the borrowing privileges page for details. For books with multiple reservations, the loan period is shortened to seven days.

Use either the return kiosk or book drop outside the Library to return borrowed materials.

Patrons accept responsibility for returning material on or before the due date and for responding promptly to recall notices.

Patrons will receive courtesy notices informing them to return Library items promptly. Fines for overdue items will start right after the due date has passed. Patrons with outstanding loans and overdue fines will also receive reminder emails on a monthly basis. Patrons are responsible for returning items on time whether or not courtesy notices are received.

Fines are imposed on overdue loans. Payment can be made via the following channels:

·     NETS, FlashPay, CashCard or PayLah! at the Loans Counter.

·     For AXS online payment method, please email libloan@tp.edu.sg. 

Report any damaged Library materials before borrowing. Do not attempt to remedy the defects. Patrons will be held responsible for returning damaged materials.

Report the loss of Library materials immediately. Charges for loss of borrowed items include: replacement cost of item; handling fee of $10 per item (non-refundable); GST and accumulating overdue charges if applicable, as calculated from the due date to the payment date.

If a lost item is subsequently found and returned to the Library before payment of charges, normal rates of fines will apply. We will offset the replacement cost of item and handling fee. Strictly no refund will be given if a lost item is found and returned to the Library after the payment of charges. If the lost item is one of a set or a series, the borrower will be required to replace the whole set or series.

As your matriculation or staff card is also your Library card, please report loss of your card immediately to the Library staff at the Loans Counter. External members who lose their cards should inform the Library as well. This is to prevent others from using your card to borrow Library materials. Note that your matriculation, staff and membership cards are not transferable. Patrons are responsible for the items charged to their Library accounts.

Report loss of personal belongings in the Library to the Loans Counter. You will be informed if an item that matches your description is found. Note that you are responsible for your belongings at all times, and should not leave your personal belongings unattended.

Sign in to your Library account to access the following services:

• Check due dates of borrowed items
• Reserve items
• Check loan history

The Library is open to current TP students, staff and members. Find out more about the various membership categories here.

Note: For books with multiple reservations, the loan period is shortened to 7 days.

Staff

Max Renewals = 5 (After 5 renewals, if no reservations have been placed, you can ask for a new loan cycle at the Loans Counter.)

All fines stated are the rates per item.

Student

Max Renewals = 5 (After 5 renewals, if no reservations have been placed, you can ask for a new loan cycle at the Loans Counter.)

All fines stated are the rates per item.

External Members

Max Renewals = 3 (After 3 renewals, if no reservations have been placed, you can ask for a new loan cycle at the Loans Counter.)

All fines stated are the rates per item.

Library reserves the right to review and make changes to loan privileges when necessary.

Staff and students can request for books to be retrieved in advance, before coming to the library. Here’s how:

1. Go to Library.
2. Search for the items that you want.
3. Select the Locations tab and click on “Sign in to request”
4. Submit your request.
5. Wait for confirmation email that the item is ready.
6. Collect at the Reservation Pick-Up Locker.