PWM Career Progression Pathway & Wage Structure
The progressive wage model (PWM) for the security sector was implemented in September 2016. Its purpose was to raise productivity and professional standards of the private security industry. All the security agencies and in-house security employers have to ensure their Officers pass specified Security WSQ Modules and pay wages which commensurate with or higher than the levels specified in the PWM.
The Government has accepted the Security Tripartite Cluster’s (STC) recommendations to enhance the Progressive Wage Model and remove overtime exemption. Security officers can look forward to better pay and greater work-life balance in the coming years. Read here.
Security Officer (SO) ≥$1,175
General Screening; Guarding & Patrolling; Access & Egress Control; Basic Incident Response
To qualify as an SO:
complete the 3 mandatory *BLUs below
Handle security incidents and services1
Covers the skills and knowledge required to contain incidents of damage to facilities and equipment, handle incidents related to fire, crime, medical and first-aid, bomb or improvised explosive device (IED) threats, search, apprehend and arrest suspect and give evidence in court.
Provide guard and patrol services1
Covers basic security skills and knowledge required to be deployed as security officer and includes performing static guard duty, handling telephone call and lost-and-found properties, patrolling premises and making incident reports.
Recognise Terrorist Threats1
Covers the skills and knowledge required to be aware of terrorist risks and threats, identify suspicious activities through behavioural profiling, handle situations involving suspicious persons, objects, vehicles and powders and respond to bomb threats and handle the after-incident response.
Senior Security Officer (SSO) ≥$1,360
Incident Response; Manage Security & Safety Systems; Regulate Traffic (Road Traffic Act); Monitor CCTV/ Central Alarm/ Fire Command Centre; Assist State/ Auxiliary Police in Law Enforcement; Key Press Management
To qualify as an SSO:
6 months as an SO + 2 mandatory Cert level modules below
Manage disorderly conduct and threatening behaviour1
This unit equips security personnel with the knowledge and skills to prepare for work activities, to deter threatening behaviour through visible security presence and to familiarize with procedures in dealing with persons with disorderly/threatening behaviour.
Operate basic security equipment1
This unit of competency specifies the knowledge, skills and attitudes required of security personnel to operate an access control, alarm monitoring and closed circuit television (CCTV) monitoring equipment.
Security Supervisor (SS) ≥$1,560
Incident Management & Reporting; Direct Supervision; Execute Evacuation Plans & Exercises
To qualify as an SS:
1 year as an SSO + 1 mandatory **ALU + any 2 of the 3 Adv Cert level recommended modules below
Supervise security officers1
This unit was formerly known as ‘Supervise security activities’. It involves understanding security operations procedures, allocating and rostering security officers’ duties, offering guidance and support to security officers, providing supervision of security officers during emergency situations and ensuring health and safety of premises and security officers are maintained.
Assess and address security risks2 ^
Covers the skills and knowledge required to assess client security risks, identify security risks and threats, address security deficiencies, and to submit findings and recommendations.
Induct security personnel2 ^
Involves conducting site induction to new and existing security officers, introducing security officers to the appropriate person in-charge of premises, orientating on security officers’ roles & responsibilities, induction on patrol duties, the access control area, security & alarm systems and reception duties.
Perform supervisory duties within legal framework2 ^
Covers the knowledge and skills to interpret job roles and responsibilities of security supervisor, apply understanding of contractual agreement to delivery quality security services, demonstrate ability to protect client’s interests and apply understanding of security supervisor’s legal rights and responsibilities at work.
Senior Security Supervisor (SSS) ≥$1,760
In-Charge of CCTV Centre/ Central Alarm Monitoring Centre/ Fire Command Centre; Conduct Security & Risk Assessment; Higher Supervision
To qualify as an SSS:
1.5 years as an SS + 4 Adv Cert level modules (i.e. 1 mandatory module + any 3 of the 6 recommended modules below)
Monitor and review security operations1
Equips the security supervisor with skills and knowledge to prepare for security operations as well as monitor and review security operations.
Conduct operation briefing and debriefing2
Involves conducting pre-operation briefing and post-operation debriefing such as booking of briefing room, sending out invitation to attendees, preparing slides and materials for the briefing session, collating and analyzing information & feedback for post-operation briefing session.
Lead and manage a team of security officers2
Covers the skills and knowledge required to plan performance of security team, influence the team’s performance, assess and review security team’s performance.
Perform monitoring and reporting duties at central command centre2
This unit equips security personnel with the knowledge and skills to take over duty, monitor status of field personnel, manage situations and hand over duty. This includes exercising the skills and knowledge in management of multi-sites, acting as a resource co-ordinator at the central command centre for all agency sites.
Deploy security equipment2
This unit of competency specifies the knowledge, skills and attitudes required by security personnel to interpret the security plan, deployment of security equipment and supervision of security personnel manning access control, alarm monitoring and CCTV monitoring.
Contribute to the management of security incidents2
Covers the skills and knowledge required to establish various types of incidents, deal with minor and major incidents and submit incident report and attend to post incident activity.
Supervise crowd and traffic control activities2
This unit covers the skills and knowledge to effectively supervise and assess the needs in relation to crowd and traffic requirements in the client’s premises. It also trains supervisors to establish communication with all relevant personnel including client representatives and agency staff . In addition, it includes the skills required to observe and ensure compliance with legal and fire safety requirements, manage onsite deployment including the management and review of incidents and to ensure that supervision of crowd and traffic control activities are carried out in a competent manner.
Chief Security Officer (CSO)
Supervision Management; Form & Lead Security Watch Groups; Security & Contingency Planning for Large-Scale Events
To qualify as a CSO:
2 years as an SSS + 3 Diploma level modules (i.e. 1 mandatory module + any 2 of the 3 recommended modules below)
Manage security agency within legal framework1
Covers the skills and knowledge to help security managers to interpret the statutory requirements to operate a security agency, in the implementation of an agency's rights and obligations as an employer of security personnel, in the understanding the rights and obligations of an agency to their clients, to understand the security agency's legal powers, rights and obligations at work.
Manage security operations2
Equips security personnel at managerial level with the knowledge and skills to prepare for security audit, conduct security audit, confirm security requirements, co-ordinate and monitor security operations and review and report status of security operations.
Achieve work effectiveness in security environment2
Encompasses the skills and knowledge required in determining work priorities, planning & completing work tasks, monitoring own work performance and develop and maintain professional development.
Manage and resolve conflict in security environment2
Equips security personnel at managerial level with the knowledge and skills to assess conflict situation, develop strategies to resolve conflict, negotiate resolution and negotiate closure.
* Basic Licensing Unit
** Advanced Licensing Competency Unit
1 Mandatory modules/ units
2 Recommended modules/ units
^ An SSS has the choice to take up these modules if they have not done so previously
Note: PWM is applicable to all resident security personnel (Singaporeans/ PRs) under contracts of service. Part time resident security personnel (i.e. those performing less than 35 hours of work per week) shall be paid according to a pro-rated PWM salary