Security Officer (SO) ≥$1,442

Duties:
General Screening; Guarding & Patrolling; Access & Egress Control; Basic Incident Response

Functional Training

To qualify as an SO:
complete the 3 mandatory *BLUs below

Training Modules:

Handle security incidents and services¹
Covers the skills and knowledge required to contain incidents of damage to facilities and equipment, handle incidents related to fire, crime, medical and first-aid, bomb or improvised explosive device (IED) threats, search, apprehend and arrest a suspect and give evidence in court.
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Provide guard and patrol services¹
Covers basic security skills and knowledge required to be deployed as security officer and includes performing static guard duty, handling telephone call and lost-and-found properties, patrolling premises and making incident reports.
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Recognise Terrorist Threats¹
Covers the skills and knowledge required to be aware of terrorist risks and threats, identify suspicious activities through behavioural profiling, handle situations involving suspicious persons, objects, vehicles and powders and respond to bomb threats and handle the after-incident response.
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Senior Security Officer (SSO) ≥$1,633

Duties:
Incident Response; Manage Security & Safety Systems; Regulate Traffic (Road Traffic Act); Monitor CCTV/ Central Alarm/ Fire Command Centre; Assist State/ Auxiliary Police in Law Enforcement; Key Press Management

Functional Training

To qualify as an SSO:
6 months as an SO + 2 mandatory Cert level modules below

Training Modules:

Manage disorderly conduct and threatening behaviour¹
This unit equips security personnel with the knowledge and skills to prepare for work activities, to deter threatening behaviour through visible security presence and to familiarize with procedures in dealing with persons with disorderly/threatening behaviour.
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Operate basic security equipment¹
This unit of competency specifies the knowledge, skills and attitudes required of security personnel to operate an access control, alarm monitoring and closed circuit television (CCTV) monitoring equipment.
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Security Supervisor (SS) ≥$1,839

Duties:
Incident Management & Reporting; Direct Supervision; Execute Evacuation Plans & Exercises

Supervisory Training

To qualify as an SS:
1 year as an SSO + 1 mandatory **ALU + any 2 of the 3 Adv Cert level recommended modules below

Training Modules:

Supervise security officers¹
This unit was formerly known as ‘Supervise security activities’. It involves understanding security operations procedures, allocating and rostering security officers’ duties, offering guidance and support to security officers, providing supervision of security officers during emergency situations and ensuring health and safety of premises and security officers are maintained.
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Assess and address security risks² ^
Covers the skills and knowledge required to assess client security risks, identify security risks and threats, address security deficiencies, and to submit findings and recommendations.
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Induct security personnel² ^
Involves conducting site induction to new and existing security officers, introducing security officers to the appropriate person in-charge of premises, orientating on security officers’ roles & responsibilities, induction on patrol duties, the access control area, security & alarm systems and reception duties.
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Perform supervisory duties within legal framework² ^
Covers the knowledge and skills to interpret job roles and responsibilities of security supervisor, apply understanding of contractual agreement to delivery quality security services, demonstrate ability to protect client’s interests and apply understanding of security supervisor’s legal rights and responsibilities at work.
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Senior Security Supervisor (SSS) ≥$2,045

Duties:
In-Charge of CCTV Centre/ Central Alarm Monitoring Centre/ Fire Command Centre; Conduct Security & Risk Assessment; Higher Supervision

Supervisory Training

To qualify as an SSS:
1.5 years as an SS + 4 Adv Cert level modules (i.e. 1 mandatory module + any 3 of the 6 recommended modules below)

Training Modules:

Monitor and review security operations¹
Equips the security supervisor with skills and knowledge to prepare for security operations as well as monitor and review security operations.
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Conduct operation briefing and debriefing²
Involves conducting pre-operation briefing and post-operation debriefing such as booking of briefing room, sending out invitation to attendees, preparing slides and materials for the briefing session, collating and analyzing information & feedback for post-operation briefing session.
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Lead and manage a team of security officers²
Covers the skills and knowledge required to plan performance of security team, influence the team’s performance, assess and review security team’s performance.
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Perform monitoring and reporting duties at central command centre²
This unit equips security personnel with the knowledge and skills to take over duty, monitor status of field personnel, manage situations and hand over duty. This includes exercising the skills and knowledge in management of multi-sites, acting as a resource co-ordinator at the central command centre for all agency sites.
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Deploy security equipment²
This unit of competency specifies the knowledge, skills and attitudes required by security personnel to interpret the security plan, deployment of security equipment and supervision of security personnel manning access control, alarm monitoring and CCTV monitoring.
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Contribute to the management of security incidents²
Covers the skills and knowledge required to establish various types of incidents, deal with minor and major incidents and submit incident report and attend to post incident activity.
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Supervise crowd and traffic control activities²
This unit covers the skills and knowledge to effectively supervise and assess the needs in relation to crowd and traffic requirements in the client’s premises. It also trains supervisors to establish communication with all relevant personnel including client representatives and agency staff . In addition, it includes the skills required to observe and ensure compliance with legal and fire safety requirements, manage onsite deployment including the management and review of incidents and to ensure that supervision of crowd and traffic control activities are carried out in a competent manner.
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Chief Security Officer (CSO)

Duties:
Supervision Management; Form & Lead Security Watch Groups; Security & Contingency Planning for Large-Scale Events

Management Training

To qualify as a CSO:
2 years as an SSS + 3 Diploma level modules (i.e. 1 mandatory module + any 2 of the 3 recommended modules below)

Training Modules:

Manage security agency within legal framework¹
Covers the skills and knowledge to help security managers to interpret the statutory requirements to operate a security agency, in the implementation of an agency's rights and obligations as an employer of security personnel, in the understanding the rights and obligations of an agency to their clients, to understand the security agency's legal powers, rights and obligations at work.
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Manage security operations²
Equips security personnel at managerial level with the knowledge and skills to prepare for security audit, conduct security audit, confirm security requirements, co-ordinate and monitor security operations and review and report status of security operations.
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Achieve work effectiveness in security environment²
Encompasses the skills and knowledge required in determining work priorities, planning & completing work tasks, monitoring own work performance and develop and maintain professional development.
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Manage and resolve conflict in security environment²
Equips security personnel at managerial level with the knowledge and skills to assess conflict situation, develop strategies to resolve conflict, negotiate resolution and negotiate closure.
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