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Course Overview

This subject covers the fundamental concepts of quality and quality improvement. It provides a broad overview of quality improvement as well as the application of statistical process control in the chemical industry. The importance of customer focus, employee involvement and continuous improvement will be emphasized.





This subject aims to equip students with the basic knowledge and skills to:

  • Describe the concept of quality and the general practices of quality improvement         
  • Apply the methodologies/techniques for quality improvement. explain the ISO quality management system.


Entry Requirements

Applicants applying for modular units which are drawn from existing full diploma or post-diploma programmes will have the same minimum entry requirements as the full qualifications.


To find out the minimum entry requirements specific to this modular course, please click here.

What You'll Learn

  1. Introduction To Quality Concepts
  2. Customer Focus
  3. Cost of Quality (COQ)
  4. Continuous Quality Improvement
  5. ISO Quality Management System
  6. Application of Quality Improvement Process In A Chemical Plant



Modes of Assessment


●      Assignments – assess students’ understanding of key concepts covered in lectures, and their ability to solve the application questions.

●      Tests / Quizzes – measure students’ understanding of key concepts and application of concepts learnt for each topic.

●      Class Participation – measure students’ attitudes and discipline towards learning in terms of completion of assignments and active participation in discussions.





Upon successful completion of the modular unit, students will be awarded a Statement of Result, which can count towards the attainment of the Diploma in Applied Science (Chemical Technology).


For more information on course fee / schedule, or to apply,

Course Contact

  • Mainline 67881212
  • Monday - Thursday: 8:30am - 6:00pm
    Friday: 8:30am - 5:30pm
    Closed during lunchtime, 12:00pm - 1:00pm
    and on weekends and public holidays.

  • https://www.tp.edu.sg/tsa
  • Temasek SkillsFuture Academy (TSA)
    Temasek Polytechnic
    East Wing, Block 1A, Level 3, Unit 109
    21 Tampines Ave 1
    Singapore 529757

  • Temasek Polytechnic reserves the right to alter the course, modify the scale of fee, amend any other information or cancel course with low enrolment.