- Describe the goals, objectives and phases of the six sigma methodology.
- Define the fundamental problem of capturing the voice of customers.
- Apply Measure methods to describe qualitative and quantitative data analysis.
- Apply Analyze methods to identify opportunities for improvements.
- Apply Improve methods to identify root causes and suitable solutions.
- Apply Control methods to ensure the solutions sustainable.
Modes of Assessment
- Continual Assessment 100 %
Certification
Upon successful completion of the modular unit, students will be awarded a Statement of Result which can count towards the attainment of the Diploma in Engineering (Operations & Systems Management).