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Course Overview

This is a bundle of 2 MLCs to be completed together:

 

1. How to Sell Without Selling   

 

Feeling like you’ve hit a plateau in your sales tactics? Looking to change your sales focus and drive new revenue?

 

Sometimes our sales strategies can get stale, stunting the growth of returns - but what you might need is a fresh perspective to revamp your process.

 

Gone are the days of selling products. Now, it’s all about selling value. That’s because people don’t buy things; they buy the benefits that the product or service gives them. Value selling puts the needs of the customer at the forefront of your entire sales process and marketing funnel.

 

Learn how you can transform your sales methodologies through selling value, with practical strategies to restructure your processes and increase sales revenue.

 

2. Take Your Restaurant Service from Ordinary to WOW!

 

This training program is designed for the food & beverage (F&B) industry to maintain and enhance customer service standards.

 

This course is specially developed by Meta Consulting – a leading consultancy in Asia focused on values-based, consulting, coaching and learning development services. After the course, you will walk away equipped with the skills to improve customer satisfaction while increasing employee morale. 

Who Should Attend

Intermediate/Middle Management, Professionals

What You'll Learn

1. How to Sell Without Selling    

At the end of the course, you will be able to:

  • Winning new customers through effective sales prospecting    
  • Increasing sales revenue by solving customers' pain points
  • Delighting and retaining long-term customers by employing the Sales Cycle
  • Building rapport and relationships with loyal customers 

 

2. Take Your Restaurant Service from Ordinary to WOW!

At the end of the course, you will be able to:

  • WOW your customers by leaving a lasting impression.
  • Use service tips to handle challenging situations with poise and professionalism.
  • Be a service professional through your proactive actions and OnePlus attitude.
  • Manage difficult customers more effectively.

 

 

Certification

 

Certificate of Completion in How to Sell Without Selling & Take Your Restaurant Service from Ordinary to WOW!


For more information on course fee / schedule, or to apply,

Lecturer/Trainer Profile

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Course Contact

  • Monday - Thursday: 8:30am - 6:00pm
    Friday: 8:30am - 5:30pm
     
    Closed during lunchtime, 12:00pm - 1:00pm
    and on weekends and public holidays.

  • Website: https://www.tp.edu.sg/tsa
  • Temasek SkillsFuture Academy (TSA)

    Temasek Polytechnic

    East Wing, Block 1A, Level 3, Unit 109

    21 Tampines Avenue 1,

    Singapore 529757

  • Temasek Polytechnic reserves the right to alter the course, modify the scale of fee, amend any other information or cancel course with low enrolment.