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Course Overview

This course teaches learners about Human-centred design (HCD) as a creative approach to problem-solving. This process ensures the product is based on human-centric design solutions to problems, and provides optimum user experiences, intuitive interaction as well as business benefits.


Human-centred design involves people right from the start and places them at the centre of the problem-solving design process. It focuses on people’s problems, goals, needs, thinking, emotions and behaviour to come up with effective solutions to those problems. It’s a ‘people first’ approach and a process mindset that designs products around people’s needs, motivations, and behaviours. 

Who Should Attend

Individuals in the field of product and service innovation, product management, customer experience, research and development who wants to understand users' perspective before creating solutions for their needs.

What You'll Learn

This is a 100% e-learning course that runs on a mobile app. At the end of the course, you will be able to:


  1. Apply the skills and mindsets of the human-centred design process to create solutions the world needs.
  2. Use empathy to better understand the needs and motivations of the people you’re serving.
  3. Gain practical design thinking skills and mindsets that will help you turn a user's need into human-centred solutions.



Mode of Assessment


Reflection / Quizzes










Participants will receive an electronic Certificate of Completion issued by Temasek Polytechnic upon completion of each MLC.

For more information on course fee / schedule, or to apply,

Lecturer/Trainer Profile

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Course Contact

If you have any enquiries, please contact us below or submit an enquiry form here
  • 67881212
  • Monday - Thursday: 8:30am - 6:00pm
    Friday: 8:30am - 5:30pm
    Closed during lunchtime, 12:00pm - 1:00pm
    and on weekends and public holidays.

  • https://www.tp.edu.sg/tsa
  • Temasek SkillsFuture Academy (TSA)

    Temasek Polytechnic

    East Wing, Block 1A, Level 3, Unit 109

    21 Tampines Avenue 1,

    Singapore 529757

  • Temasek Polytechnic reserves the right to alter the course, modify the scale of fee, amend any other information or cancel course with low enrolment.