At the end of this course, you will be able to:

1. Explain how the organisational mission influences goal setting and planning

2. Describe the hierarchy of goals in an organisation

3. State the benefits of planning and goals

4. Explain the characteristics of effective goals

5. Apply the steps of the basic planning process

6. Compare the three types of planning in an organisation

7. Explain the link between goals and plans

8. Describe the steps in the organising process

9. Explain the key organising concepts to consider in the process of organising

10. Apply the various approaches to departmentalisation.

Mode of Assessment

Multiple Choice Questions / True or False – measure participants’ understanding of key concepts and application of concepts learnt for each topic

Level

Beginner

Certification

Participants will receive an electronic Certificate of Completion issued by Temasek Polytechnic upon completion of each MLC.