At the end of this course, you will be able to:

1. Identify the types of business settings and their protocol

2. Explain the importance of networking skills and communication styles in a business environment

3. Apply appropriate protocol and communication technique in various business settings

4. Describe the roles of participants in a business setting

5. Demonstrate skills such as planning, organising, participating and leading successful meetings

6. Describe the types of meeting documents

7. Identify the key elements in meeting documents

Participants who complete the following suite of MLCs will be eligible to apply for exemption to part-time Diploma in Business Practice (Business Administration) upon successful admission into the programme offered by Temasek Polytechnic, subject to the approval of the polytechnic:

• Planning Power-Packed Oral Presentation

• Delivering Power-Packed Oral Presentation

• Making Meetings Meaningful

Upon successful admission, they will also be granted full exemption in the Oral Presentation & Meeting module.

Mode of Assessment

Tests / Quizzes – measure participants’ understanding of key concepts and application of concepts learnt for each topic

Group discussion/sharing – measure participants’ ability to reflect and apply learning and active participation in discussions.

Video of presentation –measure effectiveness of participants’ meeting role-play skills

Photo – measure effectiveness of participants’ understanding of meeting venues

Level 

Beginner

Certification

Participants will receive an electronic Certificate of Completion issued by Temasek Polytechnic upon completion of each MLC.