b'DEVELOPMENT OF AN ENHANCED WE CARE TOOLKITNgooi Jia Xi, Tan Pin Liang Darren, Mitra D-O Chandra Seakara, Jeslyn Tan Jia LunIntroductionCaregivers are individuals who care for someone requiring assistance with their physical and psychological needs. Pumpkin Lab, a team within the Service Planning and Funding group of National Council of Social Service (NCSS), developed the We Care Toolkit in 2016. As most of the existing resources are catered for caregivers own usage, the We Care Toolkit is unique in assisting social service professionals to guide caregivers through their caregiving journey by allowing them to better facilitate meaningful conversations with them. An exploratory study was conducted in 2019 to investigate the effectiveness and usage of the We Care toolkit, as well as the orientation session, which was organised to guide social service professionals on how to use the toolkit. Building on the findings from that study, the main aim of the current project is to develop ideas to improve the toolkit and the orientation session to better address the needs of social service professionals, ultimately allowing the toolkit and orientation to be resourceful and engaging additions to their work with caregivers. Key Findings of Previous ProjectOverall feedback from social service professionals was that while they already had existing tools which were similar to the Caregiver Wellbeing, Care Journey Map, and Care Circle tools, they were still helpful in assisting them in their work with caregivers. On the other hand, the Ideate, Advise, Reflect and the Care Compare tools were not as widely used. Social service professionals also shared some of the strengths and limitations of the toolkit and the orientation session:ToolkitStrengths Limitations1.Helped caregivers to reflect on their1.Usage of toolkit cannot be further caregiving journey stretched, thus often forgotten2.Incited deeper reflections 2.Nature of some activities, including the 3.Served as a guide to buildterms used, was sensitiveconversations and activities 3.Difficulty in comprehending activities due to language and abstractness of instructions7TH PSYCHOLOGY STUDIES 15STUDENT CONFERENCE 2021'