Jump to Section

Using The Library

Who can use the TP Library?

Who can use the TP Library?

The Library is open to current TP students, staff and members.

How do I enter the library using facial recognition (FR)?

How do I enter the library using facial recognition (FR)?

Look directly at the FR camera for the system to detect your face. The gantry will open upon recognition. If the FR can’t identify you, inform the counter staff to re-take your photo. Click here for more information about Facial Recognition @ TP Library. 

What are the library opening hours?

What are the library opening hours?

Refer to the library homepage for the most updated opening hours. 

What if I need help finding information?

What if I need help finding information?

Make an appointment with a librarian if you need in-depth research help. Simply submit the Project Advisory Service for Students (PASS) form found here. Try not to do very last-minute work, so that your librarians can help you to find the most suitable resources.

What if a book is not on loan but I cannot locate it on the shelf?

What if a book is not on loan but I cannot locate it on the shelf?

You may ask the library staff at the Loans Counter to search for the book. Provide us with details of the title, shelf number and your personal particulars.

What must I do if I lose my staff, student or external membership card?

What must I do if I lose my staff, student or external membership card?

Report the loss to the Loans Counter immediately. The counter staff will disable your card in order to prevent other people from using it to borrow library items.

Are there printers in the library?

Are there printers in the library?

Self-service printers are located at Levels 4 and 5.

How do I connect to TP’s Wi-Fi network?

How do I connect to TP’s Wi-Fi network?

Loans, Reservations & Fines

How do I borrow a book?

How do I borrow a book?

Use the Self-check machines on Level 2 or ask for help from the Loans Counter.

What is a Self-Check machine PIN code?

What is a Self-Check machine PIN code?

The PIN code allows you to borrow books using the Self-Check machines. Login to your Library account or approach the staff at the Loans Counter to set up your PIN code.

Where is the CD-ROM that goes with the book?

Where is the CD-ROM that goes with the book?

Accompanying CDs are kept at the Loans Counter. Approach the counter staff to borrow the CD.

How do I renew my loans?

How do I renew my loans?

Loans of books, media items and journals are automatically renewed three days before the due date.

Some exclusions apply: Restricted loan items, hourly loan items and items with reservations may not be renewed.

If you have reached the maximum number of renewals and the item is reservation-free, you can request for a new loan cycle at the Loans Counter.

How many books can I borrow?

How many books can I borrow?

Refer to this page to see your borrowing privileges.

How do I reserve a book?

How do I reserve a book?

After searching for the book in LibSearch, click on “Sign in”. Once the item is ready for collection, you will receive a QR code via email. Scan the QR code to retrieve the item from the Reservation Pick-Up Locker located outside the library.

What if I damage or lose a library book?

What if I damage or lose a library book?

Report all damages or losses to the Loans Counter or email libloan@tp.edu.sg immediately. Details can be found here (go to the section on Damaged or Lost Library Materials).

Where do I pay my fines?

Where do I pay my fines?

Approach the Loans Counter to pay your fines using either NETS, FlashPay, PayLah, or CashCard. Please note that we are unable to accept cash payments. For AXS online payment method, please email libloan@tp.edu.sg.

What is my library account username and password?

What is my library account username and password?
  • TP Student: Use your student email address and password
  • TP Staff: Use your Workday email address and password (e.g. use johntan@tp.edu.sg instead of John_TAN@tp.edu.sg)
  • External Member: Email libloan@tp.edu.sg or call 6785772 for assistance
  • SIT Staff & Student: Use your SIT email address and password

What if I forget my password?

What if I forget my password?
  • TP Student and Staff: Contact ITSM to reset your password.
  • External Member: Email libloan@tp.edu.sg or call 67805772 for assistance.
  • SIT Staff & Student: Follow the instructions on the login screen to reset your password.

Using E-Resources

What is my e-resources login ID and password?

What is my e-resources login ID and password?

Log in with your TP email address and password (e.g. xxx@student.tp.edu.sg). For staff, use your Workday email address (e.g. use johntan@tp.edu.sg instead of John_TAN@tp.edu.sg).

What if I forget my password?

What if I forget my password?

TP students and staff can contact ITSM to reset your password.

How do I search for newspaper or journal articles?

How do I search for newspaper or journal articles?

You can search for articles using either LibSearch or databases listed under the Library’s E-Resources page.

Are e-resources accessible off-campus?

Are e-resources accessible off-campus?

Yes, you can access e-resources remotely. The login method and credentials are the same for on-campus and off-campus.

How do I return e-books?

How do I return e-books?

E-books that you have viewed online or downloaded will automatically be inaccessible after the loan period. There is no action needed on your part. If you still need the e-book, just search for the title to borrow or download again.

Where can I get past year e-exam papers?

Where can I get past year e-exam papers?

Past examination papers can be accessed from TP Archives. Search under the Exam Paper collection. Make sure you are signed in to view the results. Do note that only the current seven years exam papers are available. Answers are not provided.

Cannot find a paper?

·       The subject is course-based.

·       Exam papers older than seven years are not available.

·       Not all exam papers are released for access. If the paper is not available, you could check with your lecturer.

Guide to LibSearch

Getting Started with LibSearch

What is LibSearch?

What is LibSearch?

LibSearch provides simple, one-stop searching for books, e-books, videos, articles, exam papers and more.

 

 

If you are looking for books, e-books, DVDs and journals, use Library Catalogue. If it is journal articles that you want, use Databases+, which searches the library catalogue and articles from selected publishers and open access repositories. 

Finding what you need with LibSearch

How do I search for books, journals and AV materials with LibSearch?

How do I search for books, journals and AV materials with LibSearch?

Use Library Catalogue to find books, e-books, DVDs, journal titles, and more. It does not include articles from databases.

You can search by title, author, or even by topic. Simply follow these steps:

Enter your keywords in the LibSearch box on the Library website, and press enter.

Click on the title you’re interested in from the search results.

The book’s location, shelf number and status can be found under “Locations”. This information will help you to find the book at the correct floor and shelf.

What does Scanned Location refer to?

What does Scanned Location refer to?

Robbie, the Library Inventory Robot, performs stocktaking by scanning the books autonomously at levels 6, 7 and 8. The scanned location is displayed in LibSearch, under “Locations”. You can use this information to find books easily at the correct shelf.

The infographic below shows how to identify the row, bay and tier for each shelf.

 

How do I search for articles with LibSearch?

How do I search for articles with LibSearch?

Databases+ allows you to do a quick, broad search across the Library Catalogue and full text articles from selected publishers and open access repositories. Do note that this is not meant to be a comprehensive search, as not all e-resources subscribed by the Library are covered.

Contents from some of these subscribed databases are included in Databases+

  • EBSCOhost Databases
  • ProQuest SciTech & Sociology
  • ScienceDirect

To access more e-resources and perform thorough in-depth searches, click here to search the databases directly.

To use Databases+ for a quick search for articles, simply follow these steps:

 

Enter your keywords in the LibSearch box on the Library website, mark the Databases+ radio button and press Enter to search.


To view your selected article from the results page, click on “Available Online”.

 

After signing in, you will be directed to the e-resource to view the full text article if available.

What if I can’t find the article I’m searching for?

What if I can’t find the article I’m searching for?

Databases+ covers some of Library’s subscribed databases, but not all of them. Exceptions include newspaper databases such as Nexis Uni and Straits Times Online, as well as specialist resources such as Lexis Advance Singapore and Westlaw Asia. Hence, to access more e-resources and perform thorough in-depth searches, click here to search the databases directly.

While searching Databases+, should you encounter an online article which is not available in full text, you can request for it via the Document Delivery Service. This service is available for staff and students.

From the top header of the page, select Document Delivery For Student or For Staff to submit your request.

If you need help finding exactly what you’re searching for, you can also Ask a Librarian!

What if I have too many search results?

What if I have too many search results?


Use the filters on the right of the page to narrow your results by Resource Type, Location, Topic, Author and more.

You can also do a refined search using Advanced Search.

If you need help finding exactly what you’re searching for, simply Ask a Librarian!

How do I search for exam papers?

How do I search for exam papers?

Past examination papers can be accessed from TP Archives. Search under the Exam Paper collection. Make sure you are signed in to view the results. Do note that only the current seven years exam papers are available. Answers are not provided.

Cannot find a paper?

·       The subject is course-based.

·       Exam papers older than seven years are not available.

·       Not all exam papers are released for access. If the paper is not available, you could check with your lecturer.

How do I export items from my search results? Eg. Print, email, cite, export to reference manager

How do I export items from my search results? Eg. Print, email, cite, export to reference manager

At each item’s page, use the “Send to” features to print, email and cite. You can also export the item record to reference managers such as Mendeley, by selecting ‘Export RIS’.

How do I request or reserve an item?

How do I request or reserve an item?


To request an item from Closed Stacks, reserve a title or use the Item Retrieval Service, click on Sign In and sign in using your credentials.

After you’ve signed in, click on Request. You be notified by email once the item is ready for collection at Loans Counter.

How do I access TP Archives?

How do I access TP Archives?

TP Archives can be accessed here

Accessing your library account

How do I access My Library Account to renew an item that I’ve borrowed or view my past loan history?

How do I access My Library Account to renew an item that I’ve borrowed or view my past loan history?

Click on “Sign in to your library account”, next to the LibSearch box on the Library website.


Click on your name which is displayed at the top header of the page.

Click on My Library Account.

The Overview page shows you at a glance, the loans and requests currently in your account. Click on Loans.

Click on Renew besides the item you wish to renew. Or you can click on Renew All if you wish to renew all the items in your account.

To view your previous loan record, select Previous and historic loans from the drop down menu.

Why am I unable to renew my loans in My Library Account?

Why am I unable to renew my loans in My Library Account?

If you see a Not Renewable button in your Library account page, this means that the item is not renewable.

Items that cannot be renewed include: items with reservation by other patrons, Restricted Loan items and Hourly Loan items. You will also not be able to renew the item if you have the maximum number of renewals. Check the borrowing privileges page for more information or email libloan@tp.edu.sg for help.

Accessing your Favourites

How do I save my searches or items to My Favourites?

How do I save my searches or items to My Favourites?

After performing your search, you can save the search query and individual records from the search result to My E-Shelf.

Click on Sign in at the top header of the LibSearch landing page and sign in with your credentials.

After performing your search, click on Save query to save the search. This will allow you to perform the same search in future.

Individual items from the search result can be saved by clicking on the pin icon located next to the title.

To view your saved searches and records, click on the pin icon located at the top header of the page, next to your name.

Here, you can view your saved records and searches as well as your search history. The search history contains only the searches that have taken place during a browser session.

You can organize your saved records by adding labels.

To remove saved records or searches from your e-shelf, click on the unpin icon displayed next to each item.

Ask TP