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Using The Library

Who can use the TP Library?

Who can use the TP Library?

The Library is open to current TP students, staff and members.

How much does membership cost?

How much does membership cost?

Current TP students and staff can use the Library and its resources for free. External Members will have to pay annual fees.

When does the Library close on weekdays?

When does the Library close on weekdays?

9pm during the term, and 7pm during the vacation. More on opening hours...

What if a book is not on loan but I cannot locate it on the shelf?

What if a book is not on loan but I cannot locate it on the shelf?

You may ask the Library staff at the Loans Counter to search for the book. Provide us with details of the title, shelf number and your personal particulars.

Where is the CD that goes with the book?

Where is the CD that goes with the book?

Accompanying CDs are kept at the Loans Counter. Approach the Library staff at the Counter to borrow the CD.

What if I damage / lose a book?

What if I damage / lose a book?

Report all damages or losses to the Loans Counter immediately. Details can be found here (go to the section on Damaged / lost library materials).

How do I search for newspaper or journal articles?

How do I search for newspaper or journal articles?

You can search for articles using either LibSearch or databases listed under the Library’s E-Resources page.

Borrowing, Reserving, Renewing

How do I borrow a book?

How do I borrow a book?

Use the Self-check machines on Level 2 or ask for help from the Loans Counter.

How long can I borrow the books?

How long can I borrow the books?

Students can borrow open shelf books for up to 28 days. For more information, check out your borrowing privileges.

When can I take Red Spot books out overnight?

When can I take Red Spot books out overnight?

Students may borrow Red Spot books for only three hours at a time or overnight. For overnight loan, you may borrow the book after 5.30pm and return it before 9.30am the next working day. These books can also be borrowed on a Saturday and returned the next working day. For more information, check out your borrowing privileges.

How do I reserve a book?

How do I reserve a book?

You can click on the Sign in to request or Reserve link in LibSearch. You will receive an automated email once the book is ready for collection.

Where do I pay my fines?

Where do I pay my fines?

At the Loans Counter. Please pay using either NETS, FlashPay or CashCard as we do not accept payment in cash.

What if I lose my matriculation / staff / Library card?

What if I lose my matriculation / staff / Library card?

Report the loss to the Loans Counter immediately. Library staff will disable your card in order to prevent other people from using it to borrow library items.

Using E-Resources

What is my e-resources login ID and password?

What is my e-resources login ID and password?

Please login with your TP email address and password (e.g. Staff: xxxxx@tp.edu.sg; Student: xxxxx@student.tp.edu.sg)

What should I do if I encounter a Security Certificate Error message when trying to access e-resources?

What should I do if I encounter a Security Certificate Error message when trying to access e-resources?

Please refer to the table below for more information on how to bypass the Security Certificate Error, depending on your internet browser.:

Browser Workaround

Google Chrome, Version 51.x

 

 

1)    Click on “Advanced''.


2)    Click on “Proceed to … (unsafe)”.

 

Microsoft Edge, Version 25.x

 

 

This browser does not allow users to bypass the Security Certificate Error. Please use an alternative browser.

Mozilla Firefox, Version 47.x

 

 

1)    Click on “Advanced”, followed by “Add Exception…”


2)    Mark “Permanently store this exception”, then click on “Confirm Security Exception”.
 

 

Microsoft Internet Explorer, Version 11.x

Click on “Continue to this website (not recommended).”

Using The Computers

Are there printers in the Library?

Are there printers in the Library?

Self-service printers are available on Levels 4 and 5.

Are there computers in the Library?

Are there computers in the Library?

A few computers are available on Level 2 for the use of e-resources (Electronic Gazette and LawNet) and audio-visual materials recommended by lecturers. As the PCs are for specific e-resources rather than general use, students are encouraged to Bring your Own Device (BYOD). The PCs are available on a first-come, first-served basis and each session is limited to 1 hour. For more information, click here

How do I connect to TP’s Wi-Fi network?

How do I connect to TP’s Wi-Fi network?

All Library members can connect to TP’s Wi-Fi networks.

  • Student: Please connect to TP-Student network. For help, call 6780-5933 during office hours or approach the ITSM Centre at EW1A-04-02 (Mon – Thu: 8.30am to 6pm; Fri: 8.30am – 5.30pm).

  • Staff: If you are using TP-issued devices, please connect to TP-Staff network. If you are using your personal devices, please connect to TP-Surf. For help, call 6780-5933 during office hours or approach the ITSM Centre at EW1A-04-02 (Mon – Thu: 8.30am to 6pm; Fri: 8.30am – 5.30pm).

  • External members: Please connect to TP-Surf network following the instructions in these documents ( Windows 8/10 | Apple IOS Mac/mobile device | Android mobile device ) or approach the staff at the Information Counter for help.

PIN Codes & Library Account

What is a Self-Check machine PIN code?

What is a Self-Check machine PIN code?

The PIN code allows you to borrow books using the Self-Check machines. Click here for more information.

What is my Library account user name and password?

What is my Library account user name and password?

TP Students
Enter your admission number and password.

TP Staff
Enter your email ID and password.

SIT@TP Staff and Students
Enter your SIT Login ID and password.

External Members
Enter your Library ID and password.

What if I forget my password?

What if I forget my password?
  • students: approach the following locations at your respective Schools:

    School

    Location

    ASC

     

     

    IT3-5-51

    Block 3, Level 5, Room 51

    Tel: 6780-5933

    BUS

     

     

    Business IT Helpdesk

    BS26-1-44

    Tel: 6780-5933

    DES 

     

    DG28-02-22

    Tel: 6780-5933

    ENG

     

     

    EN16-1-32

    Mon to Fri : 9.30am to 4.30pm.

    Lunch : 12.30pm to 1.30pm (closed)

    Tel: 6780-5744 

    HSS 

     

    Please call 6780-5264

    or 6780-5115

    IIT

     

     

    IT3-5-51

    Block 3, Level 5, Room 51.

    Tel: 6780-5933

    CFS 

     

    Supported by students’ respective schools above

  • part-time students: approach Loans Counter

  • academic & admin staff: contact Helpdesk at x5933

  • external members: approach Loans Counter or call 6780-5772

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