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Using The Library

Who can use the TP Library?

Who can use the TP Library?

The Library is open to current TP students, staff and members.

How much does membership cost?

How much does membership cost?

Current TP students and staff can use the Library and its resources for free. External Members will have to pay annual fees.

When does the Library close on weekdays?

When does the Library close on weekdays?

9pm during the term, and 7pm during the vacation. More on opening hours...

What if a book is not on loan but I cannot locate it on the shelf?

What if a book is not on loan but I cannot locate it on the shelf?

You may ask the Library staff at the Loans Counter to search for the book. Provide us with details of the title, shelf number and your personal particulars.

Where is the CD that goes with the book?

Where is the CD that goes with the book?

Accompanying CDs are kept at the Loans Counter. Approach the Library staff at the Counter to borrow the CD.

What if I damage / lose a book?

What if I damage / lose a book?

Report all damages or losses to the Loans Counter immediately. Details can be found here (go to the section on Damaged / lost library materials).

How do I search for newspaper or journal articles?

How do I search for newspaper or journal articles?

You can search for articles using either LibSearch or databases listed under the Library’s E-Resources page.

Borrowing, Reserving, Renewing

How do I borrow a book?

How do I borrow a book?

Use the Self-check machines on Level 2 or ask for help from the Loans Counter.

How long can I borrow the books?

How long can I borrow the books?

Students can borrow open shelf books for up to 28 days. For more information, check out your borrowing privileges.

How do I loan Red Spot books?

How do I loan Red Spot books?

Students may borrow up to 5 Red Spot books for 7 days. For more information, check out your borrowing privileges.

How do I reserve a book?

How do I reserve a book?

You can click on the Sign in to request or Reserve link in LibSearch. You will receive an automated email once the book is ready for collection.

Where do I pay my fines?

Where do I pay my fines?

At the Loans Counter. Please pay using either NETS, FlashPay or CashCard as we do not accept payment in cash.

What if I lose my matriculation / staff / Library card?

What if I lose my matriculation / staff / Library card?

Report the loss to the Loans Counter immediately. Library staff will disable your card in order to prevent other people from using it to borrow library items.

Using E-Resources

What is my e-resources login ID and password?

What is my e-resources login ID and password?

Please login with your TP email address and password (e.g. Staff: xxxxx@tp.edu.sg; Student: xxxxx@student.tp.edu.sg)

What should I do if I encounter a Security Certificate Error message when trying to access e-resources?

What should I do if I encounter a Security Certificate Error message when trying to access e-resources?

Please refer to the table below for more information on how to bypass the Security Certificate Error, depending on your internet browser.:

Browser Workaround

Google Chrome, Version 51.x

 

 

1)    Click on “Advanced''.


2)    Click on “Proceed to … (unsafe)”.

 

Microsoft Edge, Version 25.x

 

 

This browser does not allow users to bypass the Security Certificate Error. Please use an alternative browser.

Mozilla Firefox, Version 47.x

 

 

1)    Click on “Advanced”, followed by “Add Exception…”


2)    Mark “Permanently store this exception”, then click on “Confirm Security Exception”.
 

 

Microsoft Internet Explorer, Version 11.x

Click on “Continue to this website (not recommended).”

Using The Computers

Are there printers in the Library?

Are there printers in the Library?

Self-service printers are available on Levels 4 and 5.

Are there computers in the Library?

Are there computers in the Library?

A few computers are available on Level 2 for the use of e-resources (Electronic Gazette and LawNet) and audio-visual materials recommended by lecturers. As the PCs are for specific e-resources rather than general use, students are encouraged to Bring your Own Device (BYOD). The PCs are available on a first-come, first-served basis and each session is limited to 1 hour. For more information, click here

How do I connect to TP’s Wi-Fi network?

How do I connect to TP’s Wi-Fi network?

All Library members can connect to TP’s Wi-Fi networks.

  • Student: Please connect to TP-Student network. For help, call 6780-5933 during office hours or approach the ITSM Centre at EW1A-04-02 (Mon – Thu: 8.30am to 6pm; Fri: 8.30am – 5.30pm).

  • Staff: If you are using TP-issued devices, please connect to TP-Staff network. If you are using your personal devices, please connect to TP-Surf. For help, call 6780-5933 during office hours or approach the ITSM Centre at EW1A-04-02 (Mon – Thu: 8.30am to 6pm; Fri: 8.30am – 5.30pm).

  • External members: Please connect to TP-Surf network following the instructions in these documents ( Windows 8/10 | Apple IOS Mac/mobile device | Android mobile device ) or approach the staff at the Information Counter for help.

PIN Codes & Library Account

What is a Self-Check machine PIN code?

What is a Self-Check machine PIN code?

The PIN code allows you to borrow books using the Self-Check machines. Click here for more information.

What is my Library account user name and password?

What is my Library account user name and password?

TP Students
Enter your admission number and password.

TP Staff
Enter your email ID and password.

SIT@TP Staff and Students
Enter your SIT Login ID and password.

External Members
Enter your Library ID and password.

What if I forget my password?

What if I forget my password?
  • students: approach the following locations at your respective Schools:

    School

    Location

    ASC

     

     

    IT3-5-51

    Block 3, Level 5, Room 51

    Tel: 6780-5933

    BUS

     

     

    Business IT Helpdesk

    BS26-1-44

    Tel: 6780-5933

    DES 

     

    DG28-02-22

    Tel: 6780-5933

    ENG

     

     

    EN16-1-32

    Mon to Fri : 9.30am to 4.30pm.

    Lunch : 12.30pm to 1.30pm (closed)

    Tel: 6780-5744 

    HSS 

     

    Please call 6780-5264

    or 6780-5115

    IIT

     

     

    IT3-5-51

    Block 3, Level 5, Room 51.

    Tel: 6780-5933

    CFS 

     

    Supported by students’ respective schools above

  • part-time students: approach Loans Counter

  • academic & admin staff: contact Helpdesk at x5933

  • external members: approach Loans Counter or call 6780-5772

Guide to LibSearch

Getting Started with LibSearch

What is LibSearch?

What is LibSearch?

LibSearch provides simple, one-stop searching for books, e-books, videos, articles, exam papers and more.

 

If you are looking for books, e-books, DVDs and journals, use Library Catalogue. If it is journal articles that you want, use Databases+, which searches the library catalogue and articles from selected publishers and open access repositories. Students can access Exam Papers and TP Archives on campus only. Staff have off-campus access via Staff VPN. Sign in is required before you start searching for Exam Papers and TP Archives.

Finding what you need with LibSearch

How do I search for books, journals and AV materials with LibSearch?

How do I search for books, journals and AV materials with LibSearch?

Use Library Catalogue to find books, e-books, DVDs, journal titles, and more. It does not include articles from databases.

You can search by title, author, or even by topic. Simply follow these steps:

Enter your keywords in the LibSearch box on the Library website, and press enter.

Click on the title you’re interested in from the search results.

The book’s location, shelf number and status can be found under “Locations”. This information will help you to find the book at the correct floor and shelf.

What does Scanned Location refer to?

What does Scanned Location refer to?

Robbie, the Library Inventory Robot, performs stocktaking by scanning the books autonomously at levels 6, 7 and 8. The scanned location is displayed in LibSearch, under “Locations”. You can use this information to find books easily at the correct shelf.

The infographic below shows how to identify the row, bay and tier for each shelf.

 

How do I search for articles with LibSearch?

How do I search for articles with LibSearch?

Databases+ allows you to do a quick, broad search across the Library Catalogue and full text articles from selected publishers and open access repositories. Do note that this is not meant to be a comprehensive search, as not all e-resources subscribed by the Library are covered.

Contents from some of these subscribed databases are included in Databases+

  • EBSCOhost Databases
  • ProQuest SciTech & Sociology
  • ScienceDirect

To access more e-resources and perform thorough in-depth searches, click here to search the databases directly.

To use Databases+ for a quick search for articles, simply follow these steps:

Enter your keywords in the LibSearch box on the Library website, mark the Databases+ radio button and click on the magnifying glass button to search.

To view your selected article from the results page, click on “Full text available”.

After signing in, you will be directed to the e-resource to view the full text article if available.

What if I can’t find the article I’m searching for?

What if I can’t find the article I’m searching for?

Databases+ covers some of Library’s subscribed databases, but not all of them. Exceptions include newspaper databases such as Nexis Uni and Straits Times Online, as well as specialist resources such as Lexis Advance Singapore and Westlaw Asia. Hence, to access more e-resources and perform thorough in-depth searches, click here to search the databases directly.

While searching Databases+, should you encounter an online article which is not available in full text, you can request for it via the Document Delivery Service. This service is available for staff and students.

From the top header of the page, select Document Delivery For Student or For Staff to submit your request.

If you need help finding exactly what you’re searching for, you can also Ask a Librarian!

What if I have too many search results?

What if I have too many search results?

Use the filters on the right of the page to narrow your results by Resource Type, Collection, Topic, Author and more.

You can also do a refined search using Advanced Search.

If you need help finding exactly what you’re searching for, simply Ask a Librarian!

How do I search for exam papers?

How do I search for exam papers?

Click on Exam Papers below the LibSearch box on the Library website and sign in using your credentials.

Search by the title of the subject, e.g. Food Chemistry.

Click on Online access to view the exam paper PDF.

At the next screen, click to accept the terms.

You will now be able to view, print and save the exam paper as a PDF file.

How do I export items from my search results? Eg. Print, email, cite, export to reference manager

How do I export items from my search results? Eg. Print, email, cite, export to reference manager

At each item’s page, use the “Send to” features to print, email and cite. You can also export the item record to reference managers such as Mendeley, by selecting ‘Export RIS’.

How do I request or reserve an item?

How do I request or reserve an item?

To request an item from Closed Stacks, reserve a title or use the Item Retrieval Service, click on Sign In and sign in using your credentials.

After you’ve signed in, click on Reserve. You be notified by email once the item is ready for collection at Loans Counter.

How do I access TP Archives?

How do I access TP Archives?

You can access TP Archives either by browsing through the collection, or doing searches for specific items via LibSearch.

To browse through the collection, check out the TP Archives microsite.

To search for specific items in the TP Archives, follow the steps below:

Click on TP Archives below the LibSearch box on the Library website and sign in using your credentials.

You can do a basic search by entering your keywords in the search box directly:

Or click on the “ADVANCED SEARCH” to narrow down your search.

You can narrow your search further by the different collections or material type:

From the results page:

1 - Click on the title to read a summary of the item

2 – Click on “online access” to view the item

Need Help?

Email memories@tp.edu.sg if you have any problems accessing the TP Archives collection.

Accessing your library account

How do I access My Library Account to renew an item that I’ve borrowed or view my past loan history?

How do I access My Library Account to renew an item that I’ve borrowed or view my past loan history?

Click on “Sign in to your library account”, above the LibSearch box on the Library website.


Click on your name which is displayed at the top header of the page.

Click on My Library Account.

The Overview page shows you at a glance, the loans and requests currently in your account. Click on Loans.

Click on Renew besides the item you wish to renew. Or you can click on Renew All if you wish to renew all the items in your account.

To view your previous loan record, select Loan history from the drop down menu.

Why am I unable to renew my loans in My Library Account?

Why am I unable to renew my loans in My Library Account?

If you do not see a Renew button in your Library account page, this means that the item is not renewable.

Items that cannot be renewed include: items with reservation by other patrons, Current Periodicals, Red Spot, Reference and AV Quick Reference materials. You will also not be able to renew the item if you have the maximum number of renewals. Check the borrowing privileges page for more information or email libloan@tp.edu.sg for help.

Accessing your E-Shelf

How do I save my search or items to My E-Shelf?

How do I save my search or items to My E-Shelf?

After performing your search, you can save the search query and individual records from the search result to My E-Shelf.

Click on Sign in at the top header of the LibSearch landing page and sign in with your credentials.

After performing your search, click on Save query to save the search. This will allow you to perform the same search in future.

Individual items from the search result can be saved by clicking on the pin icon located next to the title.

To view your saved searches and records, click on the pin icon located at the top header of the page, next to your name.

Here, you can view your saved records and searches as well as your search history. The search history contains only the searches that have taken place during a browser session.

You can organize your saved records by adding labels.

To remove saved records or searches from your e-shelf, click on the unpin icon displayed next to each item.

Ask TP