Jump to Section

Course Overview

This is a bundle of 2 MLCs to be completed together:

 

1. Leadership in Crisis Management

Crisis management is becoming more relevant and important to today’s businesses - with the growth of social media, damaging news would be made public within minutes.

 

This course gives you all you need to know to prepare for the inevitable, from industrial accidents to environmental disasters, and protects your organization from the devastating impact of potential crises.

 

2. Why Do Asians Avoid Conflict?

Conflicts are part of the normal experience of living and working with people, even those closest and dearest to us. Yet we are often perplexed at the subtlety and complexity of how conflicts are played out.

 

So why do Asians avoid conflict? Many Asians acknowledge that they are predisposed to conflict-aversion and capitulate to individuals with higher authority or greater power. Children acquiesce reluctantly to parents when they are younger, but they may turn into irrepressible monsters when they are in their teens.

Who Should Attend

Advanced/Senior Management, Professionals

What You'll Learn

1. Leadership in Crisis Management

 

At the end of the programme, you will be able to:

 

  1. Manage crisis more effectively and efficiently
  2. Be more confident by understanding the 3 stages that form the framework for crisis management
  3. Learn how to do scenario planning to help plan for potential crisis (Classification of Shocks)
  4. Learn how to make critical and timely decisions during crisis, using a four-step approach
  5. Become a better crisis leader
  6. Be a better communicator during crisis by working out the 4 principles of effective crisis communications
  7. Define 5 areas of preparation for your media spokesperson

 

2. Why Do Asians Avoid Conflict?

 

At the end of the programme, you will be able to:

 

  1. Understand that conflicts are natural
  2. Understand that conflicts are neutral
  3. Understand that absence of conflict is not a sign of emotional health
  4. Understand that most conflicts are irresolvable
  5. Define 'gridlock conflict' and identify its signs
  6. Identify the 3 keys to dealing with gridlock conflicts
  7. Identify and describe the 10 reasons why Asians avoid conflicts
  8. Describe the 7 ways how childhood trauma can follow you into adulthood
  9. Identify the situations when conflict-avoidance is appropriate

 

Mode of Assessment

Reflections, applications, sharing in social media and experiential activities, quizzes

 

Level

Advanced

 

Certification
Participants will receive an electronic Certificate of Completion issued by Temasek Polytechnic upon completion of each MLC.

Course Schedule

Intake Info

Application Period

Course Duration

Mobile Online Learning

No Expiry date.

NA

10 to 15 lessons with each lesson duration of about 15 mins

BUY BUY WITH SKILLSFUTURE CREDIT

Testimonials/Reviews 

Find out what our graduates have to say about this course.

Course Fees

Fee Type Item Total Fees 
Full Course Fee 

S$119.76

You can make payment via credit card at our partner's (Gnowbe) payment gateway when you click 'Buy Now' in our website. Upon successful payment and registration, you will receive a receipt via email and you may start your course immediately.

 

(Singaporeans aged 25 and above can also purchase the MLCs using their SkillsFuture Credit at checkout if the course is SkillsFuture Credit Approved.)

Lecturer/Trainer Profile

You May Also Be Interested In

Course Contact

If you have any enquiries, please contact us below or submit an enquiry form here
  • 67881212
  • 8.30am – 6.00pm (Mon – Thu)

    8.30am – 5.30pm (Fri)

    Closed on Sat, Sun & Public Holidays

    Due to Safe Management Measures, our office is currently closed.

    Please call or email us your enquiry.

    Thank you for your patience and understanding.

  • Website: https://www.tp.edu.sg/tsa
  • Temasek SkillsFuture Academy

    Temasek Polytechnic

    East Wing Block 1A, Level 3, Unit 81

    21 Tampines Avenue 1,

    Singapore 529757

  • Temasek Polytechnic reserves the right to alter the course, modify the scale of fee, amend any other information or cancel course with low enrolment.

Ask TP