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Course Overview

This course will introduce participants to the various supply chain strategies that companies employ in within this complex and dynamic environment, as well as the importance of customer service to the organisations especially in the supply chain management context

Who Should Attend

Individuals who wish to learn or improve their knowledge on supply chain management in the area of strategies and customer value.

What You'll Learn

 At the end of this course, you will be able to:

  1. Highlight the role of supply chain strategy in context of firm strategy, and see how logistics and supply chain strategy can actually sometimes drive firm strategy.
  2. Outline the evolution of manufacturing, from which various supply chain strategies have emerged.
  3. Develop a taxonomy of supply chain strategies.
  4. Highlight quality of customer service performance which the logistics system is designed and managed.
  5. Define customer service objectives with the level and quality of service at less cost to the total supply chain.
  6. Recognise the need of setting the customer service priorities and service standards.


Mode of Assessment












Participants will receive an electronic Certificate of Completion issued by Temasek Polytechnic upon completion of each MLC.

For more information on course fee / schedule, or to apply,


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Course Contact

If you have any enquiries, please contact us below or submit an enquiry form here
  • 67881212
  • Monday - Thursday: 8:30am - 6:00pm
    Friday: 8:30am - 5:30pm
    Closed during lunchtime, 12:00pm - 1:00pm
    and on weekends and public holidays.

  • https://www.tp.edu.sg/tsa
  • Temasek SkillsFuture Academy (TSA)

    Temasek Polytechnic

    East Wing, Block 1A, Level 3, Unit 109

    21 Tampines Avenue 1,

    Singapore 529757

  • Temasek Polytechnic reserves the right to alter the course, modify the scale of fee, amend any other information or cancel course with low enrolment.