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Course Overview

This course will introduce participants to the various supply chain strategies that companies employ in within this complex and dynamic environment, as well as the importance of customer service to the organisations especially in the supply chain management context

Who Should Attend

Individuals who wish to learn or improve their knowledge on supply chain management in the area of strategies and customer value.

What You'll Learn

 At the end of this course, you will be able to:
 

  1. Highlight the role of supply chain strategy in context of firm strategy, and see how logistics and supply chain strategy can actually sometimes drive firm strategy.
  2. Outline the evolution of manufacturing, from which various supply chain strategies have emerged.
  3. Develop a taxonomy of supply chain strategies.
  4. Highlight quality of customer service performance which the logistics system is designed and managed.
  5. Define customer service objectives with the level and quality of service at less cost to the total supply chain.
  6. Recognise the need of setting the customer service priorities and service standards.

 

Mode of Assessment

 

Quizzes

 

 

Level

 

Beginner

 

 

Certification

 

Participants will receive an electronic Certificate of Completion issued by Temasek Polytechnic upon completion of each MLC.

Course Schedule

Intake Info Application Period Course Duration

Mobile Online Learning

No Expiry date.

NA

10 to 15 lessons with each lesson duration of about 15 mins

BUY BUY WITH SKILLSFUTURE CREDIT

Testimonials/Reviews 

Find out what our graduates have to say about this course.

Course Fees

Fee Type Item Total Fees 
Full Course Fee 

S$60.00

You can make payment via credit card at our partner's (Gnowbe) payment gateway when you click 'Buy Now' in our website. Upon successful payment and registration, you will receive a receipt via email and you may start your course immediately.

 

(Singaporeans aged 25 and above can also purchase the MLCs using their SkillsFuture Credit at checkout if the course is SkillsFuture Credit Approved.)

Lecturer/Trainer Profile

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Course Contact

If you have any enquiries, please contact us below or submit an enquiry form here
  • 67881212
  • 8.30am – 6.00pm (Mon – Thu)

    8.30am – 5.30pm (Fri)

    Closed on Sat, Sun & Public Holidays

    Due to Safe Management Measures, our office is currently closed.

    Please call or email us your enquiry.

    Thank you for your patience and understanding.

  • Website: https://www.tp.edu.sg/tsa
  • Temasek SkillsFuture Academy

    Temasek Polytechnic

    East Wing Block 1A, Level 3, Unit 81

    21 Tampines Avenue 1,

    Singapore 529757

  • Temasek Polytechnic reserves the right to alter the course, modify the scale of fee, amend any other information or cancel course with low enrolment.

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