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Course Overview

The ever-changing business environment is driven by increasing connectivity, automation and societal shifts. Are you future-ready? Seize the opportunity to acquire the core knowledge and skills in business and management with the Diploma in Business Practice (Business Administration).'


This industry-relevant curriculum covers Communications & IT, Business Environment & Marketing, Business Analysis, Business Management and People Management. You will learn core business knowledge and relevant skills through various teaching approaches. With an emphasis on acquiring a global outlook and problem-solving and analytical skills, this course will enhance your employability across multiple industries in the private and public sectors!



All students are required to bring their own notebooks for lessons. You may refer to the required technical specifications for notebooks HERE.

Entry Requirements


‘O’ Levels

At least 3 ‘O’ Level passes in the following subjects: 

English Language (EL1 or EL2) Grade 1 – 7

Any mathematics subject Grade 1 – 6

Any other subject Grade 1 – 6

and 1 year of relevant working experience OR

Higher Nitec

GPA ≥ 2.0 OR

GPA ≥ 1.5 and 1 year of relevant working experience OR


GPA ≥ 3.5 OR

GPA ≥ 3.0 and 1 year of relevant working experience OR

Higher Nitec in Technology/Services GPA ≥ 2.0 and 1 year of relevant working experience OR
Nitec in Technology/Services GPA ≥ 3.5 and 1 year of relevant working experience OR
WSQ Qualification Relevant WSQ Qualification with 1 year of relevant working experience and WSQ Workplace Literacy Statement of Attainment (SOA)(Level 6) AND Workplace Numeracy Statement of Attainment (SOA)(Level 6)
Without relevant academic qualifications At least 2 years of relevant working experience

Applicants who do not meet the entry requirements may be considered for admission to the course based on supporting evidence of competency readiness. Suitable applicants who are shortlisted may have to go through an interview and/or entrance test. The Polytechnic reserves the right to shortlist and admit applicants.

Who Should Attend

Working adults who wish to enrol in a polytechnic diploma course and acquire the core knowledge and skills in business and management.

What You'll Learn

To be awarded the Diploma in Business Practice (Business Administration), participants are required to complete a total of 5 modular certificates (MCs). A certificate will be issued upon successful completion of each MC.

Subject Code Subject
BCCM003 Reports & Business Communication

This subject will help students learn the written communication skills that are vital for their success at the work place. They will learn how to prepare, plan and write investigative reports and present information relevantly and succinctly using appropriate visuals. They will also be taught to write appropriate emails, memos and letters for inter-office and intra-office communication.

BCCM004 Oral Presentations & Meeting Skills

This subject will help students develop effective oral professional communication skills that are essential in their working lives. They will learn how to plan, prepare and deliver oral presentations that are professional and audience-centered. In addition, students will learn the skills of conducting themselves professionally in a meeting.

BCBT002 Business IT & Applications

This subject covers fundamental computing and data analytics skills for businesses. A strong emphasis is placed in exposing students to office productivity tools, which can aid in decision making as well as solving business problems through data manipulation, modeling and visualisation.

Subject Code Subject
BCEC002 Business Economics

This is a subject to equip students with the fundamental principles of economics for understanding the business environment. Students will study the various aspects of the product market: demand and supply, consumer theory, production and cost, market competition, market power, product differentiation, firms’ strategic behaviour and the macroeconomic environment.

BCPD001 Business Environment

Business organisations operate in an environment that is becoming increasingly complex and competitive. Survival and prosperity of businesses go to those which are best able to adapt to the environment. This module aims to provide students with the knowledge and understanding of the political-legal, economic, social-cultural, technological environments of business. While the focus of the course is on the external environment, the module will also examine the company’s internal environment.

BCMK001 Marketing Principles

This subject provides an introduction to marketing concepts and practices. It covers the marketing process and tools including product, pricing, distribution and promotion. An integrated approach will be employed to develop a range of skills such as strategic thinking, presentation and personal selling which are needed to sense, serve and satisfy customer needs.

Subject Code Subject
BCAF003 Business Accounting

This subject provides an understanding of basic accounting concepts and processes, and their applications in businesses. It includes the double-entry system of bookkeeping, preparation of financial statements, accounting for assets such as cash and inventories and the importance of controls over these assets, as well as analysis of financial statements using ratios.

BCLO001 Business Statistics

The subject provides students with an introductory survey of the applications of descriptive and inferential statistics in a business environment. It aims to equip students with the knowledge and skills to: organise, analyse, interpret and present data related to a business environment, and apply basic statistical concepts to solve simple business-related problems. Students will be taught the various numerical measures such as describing data, basic concepts of probability, probability distributions, estimation, hypothesis testing and linear regression and correlation analysis. Students will make use of scientific calculators and Microsoft Excel to solve statistical problems and the focus will be on interpretation of the statistical measures computed.

BCPD002 Problem-Solving Skills in Business

The subject equips participants with tools used in solving business problems and for decision making. Participants are taught how to identify the root causes of problems, select the problems to tackle, generate workable solutions and decide on the courses of action. Teaching contents include contemporary problem solving tools and critical/creative thinking skills that are fundamental to decision making. Participants walk away from this subject with a box of tools to solve problems and make decisions with confidence in a dynamic world of business.

Subject Code Subject
BCBS001 Principles of Management

This subject covers the key management functions of planning, organising, leading and controlling. It addresses the impact of environmental factors that affect business and the relevance of corporate social responsibility in an organisation. It emphasises the roles, responsibilities and challenges faced by supervisors/managers in an organisation.

BCLO002 Operations Management

The subject covers fundamental concepts and techniques of operations management for both manufacturing and service organisations. The subject begins with identifying the quality requirements of the customers, followed by strategies to create value in the organisation through efficient production of goods and delivery of services, and application of quality management to support performance improvements.

BCAF004 Management Accounting & Finance

This subject covers the general framework of the financial and cost management processes. It focuses on the use of accounting information for management planning, control and decision making through the understanding of costing and budgeting concepts.

Subject Code Subject
BCBS003 Organisational Behaviour

This subject provides participants with an understanding of the key determinants of human behaviour, at both the individual and group levels, in an organisation. It aims to develop the ability to use organisational behaviour concepts to improve personal, interpersonal and group interaction skills. Some of the topics are perception, motivation, reinforcement theory, group dynamics and conflict management.

BCBS004 Human Resource Management

This subject provides participants with an awareness of the importance of HRM in an organisation. They will get an understanding of the various human resource management functions, the impact of effective HRM practices on organisational and employee performance and the role of line managers in HRM. Some of the topics are recruitment and selection, performance appraisal, training and development, the People Developer System and compensation management.

BCHT001 Customer Service Management

This subject focuses on essential knowledge, skills and techniques required to provide service excellence and management of customer service. These will apply to frontline, internal support centre and contact centre environment. The module will also highlight the importance of ownership and empowerment in customer service. The module will study how organisational customer service philosophy impacts the entire customer service cycle.

For more information on course fee / schedule, or to apply,

Career Opportunities

Graduates can move into junior executive positions in private and public sectors.

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Course Contact

  • Monday - Thursday: 8:30am - 6:00pm
    Friday: 8:30am - 5:30pm
    Closed during lunchtime, 12:00pm - 1:00pm
    and on weekends and public holidays.

  • https://www.tp.edu.sg/tsa
  • Temasek SkillsFuture Academy (TSA)
    Temasek Polytechnic
    East Wing, Block 1A, Level 3, Unit 109
    21 Tampines Ave 1
    Singapore 529757

  • Temasek Polytechnic reserves the right to alter the course, modify the scale of fee, amend any other information or cancel course with low enrolment.