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Course Overview

This is a bundle of 2 MLCs to be completed together:


1. Managing Employment Disputes More Effectively      


In this course, you will learn how to provide good employment practices and eradicate bad employment practices in your organization.


You will also learn how you should behave as a leader to reduce employment disputes.


2. How to Speak so People Really Listen


Anyone can talk.  But the challenge? Getting people to listen.


No matter what your role, seniority, or industry, there is one key skill that really sets you apart - good communication.


How should you communicate such that your audience will sit up, take notice and listen? This course will guide you through crucial points that help you become an effective communicator - from mastering storytelling, to being confident in public speaking.

Who Should Attend

Advanced / Senior Management, Professionals

What You'll Learn

1. Managing Employment Disputes More Effectively    


At the end of the course, you will be able to:

  • Build your confidence in managing employment disputes in the workplace.
  • Develop your skills in handling workplace disputes by having a clearer understanding of the different types of employment disputes (e.g. different types of contract, salary, and termination).
  • Learn how to build good, fair, ethical employment practices in your organization.
  • Change 'bad' employment practices so that you can strengthen the morale of your employees and retain talents for your organization.
  • Nurture leaders to build a more healthy organization by providing them with good perspectives and practices. 


2. How to Speak so People Really Listen


At the end of the course, you will be able to:

  • Fix public speaking mistakes that undermine your presentation
  • Capture your listeners' attention
  • Make your audience laugh
  • Be a master storyteller
  • Be a confident public speaker





Certificate of Completion in Managing Employment Disputes More Effectively & How to Speak so People Really Listen

Course Schedule

Intake Info Application Closing Date Course Duration



4 hours


Course Fees

Fee Type Item Total Fees 
Full Course Fee  S$119.76

SkillsFuture Credit Approved. For more details, please click here


Lecturer/Trainer Profile

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Course Contact

If you have any enquiries, please contact us below or submit an enquiry form here
  • 67881212
  • 8.30am – 6.00pm (Mon – Thu)

    8.30am – 5.30pm (Fri)

    Closed on Sat, Sun & Public Holidays

    Due to Safe Management Measures, our office is currently closed.

    Please call or email us your enquiry.

    Thank you for your patience and understanding.

  • Website: https://www.tp.edu.sg/tsa
  • Temasek SkillsFuture Academy

    Temasek Polytechnic

    East Wing Block 1A, Level 3, Unit 81

    21 Tampines Avenue 1,

    Singapore 529757

  • Temasek Polytechnic reserves the right to alter the course, modify the scale of fee, amend any other information or cancel course with low enrolment.

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