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Course Overview

This is a bundle of 2 MLCs to be completed together:

 

1. Managing Employment Disputes More Effectively      

 

In this course, you will learn how to provide good employment practices and eradicate bad employment practices in your organization.

 

You will also learn how you should behave as a leader to reduce employment disputes.

 

2. How to Speak so People Really Listen

 

Anyone can talk.  But the challenge? Getting people to listen.

 

No matter what your role, seniority, or industry, there is one key skill that really sets you apart - good communication.

 

How should you communicate such that your audience will sit up, take notice and listen? This course will guide you through crucial points that help you become an effective communicator - from mastering storytelling, to being confident in public speaking.

Who Should Attend

Advanced / Senior Management, Professionals

What You'll Learn

1. Managing Employment Disputes More Effectively    

At the end of the course, you will be able to:

  • Build your confidence in managing employment disputes in the workplace.
  • Develop your skills in handling workplace disputes by having a clearer understanding of the different types of employment disputes (e.g. different types of contract, salary, and termination).
  • Learn how to build good, fair, ethical employment practices in your organization.
  • Change 'bad' employment practices so that you can strengthen the morale of your employees and retain talents for your organization.
  • Nurture leaders to build a more healthy organization by providing them with good perspectives and practices. 

 

2. How to Speak so People Really Listen

At the end of the course, you will be able to:

  • Fix public speaking mistakes that undermine your presentation
  • Capture your listeners' attention
  • Make your audience laugh
  • Be a master storyteller
  • Be a confident public speaker

 

 

Certification

 

Certificate of Completion in Managing Employment Disputes More Effectively & How to Speak so People Really Listen


For more information on course fee / schedule, or to apply,

Lecturer/Trainer Profile

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Course Contact

  • 67881212
  • Monday - Thursday: 8:30am - 6:00pm
    Friday: 8:30am - 5:30pm
     
    Closed during lunchtime, 12:00pm - 1:00pm
    and on weekends and public holidays.

  • Website: https://www.tp.edu.sg/tsa
  • Temasek SkillsFuture Academy (TSA)

    Temasek Polytechnic

    East Wing, Block 1A, Level 3, Unit 109

    21 Tampines Avenue 1,

    Singapore 529757

  • Temasek Polytechnic reserves the right to alter the course, modify the scale of fee, amend any other information or cancel course with low enrolment.