1. Transforming Conflict Into Opportunity
At the end of the course, you will be able to:
- Extinguishing personal attacks
- Win hearts by actively listening
- Eliminate angry outbursts or regrets on your behavior
- Achieve a calm state of mind in spite of conflict and attacks
2. The Leader Who Made the Impossible Possible
At the end of the course, you will be able to:
- see things from a new and fresh perspective;
- challenge your beliefs and practices, and what you used to think or have thought about yourself or your organization;
- adopt and practice new strategies when leading change in your organization; and
- inspire you to do the impossible!
Certification
Certificate of Completion in Transforming Conflict Into Opportunity & The Leader Who Made the Impossible Possible