Jump to Section

Course Overview

This is a bundle of 2 MLCs to be completed together:


1. Transforming Conflict Into Opportunity

Everyone knows conflict is inevitable. It is almost an everyday affair. Conflict has a way of showing up in the oddest of places: in crowded parking lots, when driving a car; at family outings, business meetings, and corporate training, at funerals, religious meetings, weddings, and even during a honeymoon!


In this course, you will learn to intervene and recover from conflict by understanding and embracing the Meta 8 Golden Rules.


2. The Leader Who Made the Impossible Possible


This is the story of a leader who rose from hardships to become one of the top ten most influential policymakers in the world according to Bloomberg.


Idris Jala is a fixer - known for rescuing companies on the verge of collapsing and deep diving into difficult issues, working his magic to turn them back around.


The success in his transformation processes and record profits for his work in SHELL and Malaysia Airlines brought him to the next stage of his career - aiding the Malaysian government.


Whether you’re leading a big or a small team through change, it’s never easy. Gain new perspectives and helpful tips from this course on Idris Jala’s journey, to inspire you to do the impossible.

Who Should Attend

Intermediate/Middle Management, Professionals

What You'll Learn

1. Transforming Conflict Into Opportunity   


At the end of the course, you will be able to:

  • Extinguishing personal attacks
  • Win hearts by actively listening
  • Eliminate angry outbursts or regrets on your behavior
  • Achieve a calm state of mind in spite of conflict and attacks


2. The Leader Who Made the Impossible Possible


At the end of the course, you will be able to:

  • see things from a new and fresh perspective;
  • challenge your beliefs and practices, and what you used to think or have thought about yourself or your organization;
  • adopt and practice new strategies when leading change in your organization; and
  • inspire you to do the impossible!





Certificate of Completion in Transforming Conflict Into Opportunity & The Leader Who Made the Impossible Possible

For more information on course fee / schedule, or to apply,

Lecturer/Trainer Profile

You May Also Be Interested In

Course Contact

  • 67881212
  • Monday - Thursday: 8:30am - 6:00pm
    Friday: 8:30am - 5:30pm
    Closed during lunchtime, 12:00pm - 1:00pm
    and on weekends and public holidays.

  • Website: https://www.tp.edu.sg/tsa
  • Temasek SkillsFuture Academy (TSA)

    Temasek Polytechnic

    East Wing, Block 1A, Level 3, Unit 109

    21 Tampines Avenue 1,

    Singapore 529757

  • Temasek Polytechnic reserves the right to alter the course, modify the scale of fee, amend any other information or cancel course with low enrolment.